"@Charlotte Rae's Web: Im not sure why you think that, people get arrested for shoplifting all the time, if a store wants to prosecute you cant just say "whoops you caught me ill pay for it now" You dont think the police have heard a million different stories like this from real shoplifters?"
"The problem was caused by Verizon but two years is a long time to not notice, however, in this case its obvious that there was no advantage in having a dial up connection in addition to DSL, so Verizon just looks like an ass for not refunding the money."
"If they have a policy stating that customers have x number of days to correct a billing error then I would write them a certified letter stating the facts and giving them the same number of days to repspond, notifying them that I would no longer be responsible for the moeny after the time had passed if they did not respond."
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