Homophobe Restaurant Owner Shouldn’t Be Surprised His Eatery Now Touted As “Best Gay Club” On Yelp

Homophobe Restaurant Owner Shouldn’t Be Surprised His Eatery Now Touted As “Best Gay Club” On Yelp

If a local restaurant owner goes on local TV to talk about how he hates gay people and doesn’t want them as customers, it’s not a shock that people will get angry and boycott, protest, petition… the usual stuff. But in the age of Yelp, that owner should probably also expect to find that his business is now being written up online as the “best gay club” around. [More]

Chef Apologizes For Calling Yelper “Mentally Ill Raging Alcoholic”

Chef Apologizes For Calling Yelper “Mentally Ill Raging Alcoholic”

Oh Yelp, thou art a ceaseless font of stories about restaurant customers overreacting to bad meals and service and the chefs who make headlines by flipping the f&@! out on social media about a review that most people would probably have ignored to begin with. [More]

5 Things People Do On Tax Returns That Can Lead To IRS Audits

5 Things People Do On Tax Returns That Can Lead To IRS Audits

Can you smell it in the air? That’s the distinct scent of Tax Season approaching. So in these days leading up to everyone’s favorite time of year, here are some reminders about the red flags the IRS looks for when deciding whether to audit a taxpayer. [More]

Court Orders Yelp To Fork Over Anonymous Reviewers’ Identities In Carpet Cleaner Case

Court Orders Yelp To Fork Over Anonymous Reviewers’ Identities In Carpet Cleaner Case

You might remember, if you cast your mind back to last May, the case of a carpet cleaner who was perturbed by some negative reviews on his business’ Yelp page that he claims were written by competitors or other ne’er-do-wells who weren’t actual customers of his business. Yelp has been fighting to keep those reviewers anonymous, but it appears a court just put the kibosh on that fight. [More]

(Ben Balter)

This Will Be Fun: $3,500 Fine For Bad Online Review Is Going To Court

The saga of the couple fined $3500 for writing a negative review of a company back in 2008 continues and now, it’s going to court. [More]

(frankieleon.)

Creepy Or Empowering?: App That Lets Ladies Anonymously Rate Very Non-Anonymous Guys

UPDATE: A spokesperson from Lulu responded to Consumerist’s inquiry as to why a girl would see a guy she doesn’t know showing up in the app. It turns out there are men who sign up with the intention of offering themselves up to be rated, and don’t mind who sees them. [More]

Steakhouse Apologizes After Asking Cancer Patient For Doctor’s Note To Wear Hat

Steakhouse Apologizes After Asking Cancer Patient For Doctor’s Note To Wear Hat

Sometimes people have very good reasons to violate dress codes. We usually don’t hold infants to “coat and tie” policies, for example. Someone with no legs shouldn’t be required to wear shoes into a store. And a person who has lost their hair due to the side effects of chemotherapy should, by all means, be allowed to wear a nice knitted cap in a restaurant, even if they don’t normally allow hats. One would think.  [More]

(CNNMoney)

Oh Look, Someone Wants To Deliver Something Else With A Drone (Burritos) Because Drones!

Like some kind of unknown debutante at the ball who ends up dancing with George Clooney at the ball (just go with it), now that Amazon let everyone know that drones are the “it” way to deliver stuff in the future, everyone wants a turn in the spotlight. UPS is looking to dabble into drones as well — so why keep deliveries in boring boxes? [More]

(KUTV.com)

Customer Writes Negative Review After Never Receiving Order, Site Fines Her $3.5K

UPDATE 11/18: We’ve been in touch with Jen after numerous readers reached out to Consumerist saying they wanted to help with her case. She’s going to keep us in the loop about her situation, but wanted share a message with those who’ve been supporting her and her husband. “If you could just convey to everyone how much we deeply appreciate all the support the internet has generated, that would be wonderful,” Jen writes. Our readers are the best. [More]

Amy’s Baking Company Owner Calls For End To Reddit

Amy’s Baking Company Owner Calls For End To Reddit

It’s been several months since we wrote about the zany owners of Scottsdale, Arizona’s Amy’s Baking Company, the little restaurant that became world-famous after a now-infamous episode of Gordon Ramsay’s Kitchen Nightmares. Nearly six months after claiming that Yelpers were threatening her life, Amy is now calling for an end to Reddit. [More]

Court To Hear Arguments In Case That Could Allow Companies To Litigate In Secret

Court To Hear Arguments In Case That Could Allow Companies To Litigate In Secret

Companies don’t ever want the public to know they’re involved in lawsuits. This is one of the many reasons that a growing number of businesses now force consumers to agree to mandatory arbitration for resolving disputes; it keeps the fight out of the public eye and often doesn’t allow for multiple consumers to join their complaints. Tomorrow, a federal appeals court will hear arguments regarding a case that ultimately could give companies the ability to litigate cases under a veil of secrecy. [More]

What If Yelp Had Halloween Trick-Or-Treat Reviews?

What If Yelp Had Halloween Trick-Or-Treat Reviews?

First of all, let me just say that it’s a darn good thing we don’t live in a world where houses are subject to Yelp reviews for Trick-Or-Treating purposes (yet). But it’s still pretty funny to think about all the possibilities for hilarious, cranky and otherwise informative reviews if that were the reality. [More]

How To Make Sure Your Yelp Restaurant Reviews Aren’t Completely Worthless

How To Make Sure Your Yelp Restaurant Reviews Aren’t Completely Worthless

While authorities in New York concern themselves with the legal issues involved with businesses that post fake online reviews on Yelp and other sites, some are asking a more important question: Is there any real worth to crowd-source restaurant reviews? [More]

(chickendmb)

New York A.G. Investigation Uncovers 19 Companies That Faked Positive Yelp Reviews

New York’s Attorney General Eric T. Schneiderman offered up a doozy of an accomplishment yesterday, revealing that 19 companies had agreed to pay fines for writing fake online reviews for their businesses, and will be shelling out more than $350,000 in penalties. And of course, since the practice of churning out false reviews is called “astroturfing,” the year-long investigation run by Schneiderman was called “Operation Clean Turf.” [More]

Another happy customer!

Yelpers Divided On Recent Management Change At Los Pollos Hermanos

As you may have heard, Albuquerque-based fried chicken chain Los Pollos Hermanos has recently undergone a change in management after the departure of longtime company figurehead Gustavo “Gus” Fring, and some shakeups at corporate parent, Madrigal Elektromotoren GmbH. Now some Yelp reviewers claim the restaurant hasn’t stopped dishing out some addictive eats, while others say it just isn’t the same anymore. In related Albuquerque news, folks seem pleased so far with the new owners of the A1A car wash across town. [More]

(Rich Rogala)

Yelp Sues Law Firm Over Allegedly Bogus Reviews

The folks at Yelp have decided to get tough with what they believe are businesses that post fake reviews on the site in order to appeal to customers or to counteract genuine, negative feedback from actual customers. The company has sued a small San Diego-based bankruptcy law firm, alleging that it filled its profile with false, positive reviews. [More]

A screengrab of what Yelp's new online-ordering system looks like.

Is Yelp’s New Food Delivery Service Cause For Concern?

Earlier today, Yelp announced that it is rolling out online ordering functionality for a handful of restaurants, obviously with the intention of making it available to more businesses on the crowd-sourced review site. But now that Yelp has a vested interest in the success of some of the businesses that users review, it makes us wonder if the site is ultimately doing damage to its own reputation as a source for honest reviews. [More]

(Secgeek06)

Criticize Dentist On Yelp, Get Threatened With Felony ‘Internet Business Defamation’

A Texas mother took her child to a dentist who only works on children based on the referral of the family’s regular dentist. She didn’t really like the specialist, and wrote a relatively short, clear Yelp review explaining why. That got her a letter from the dentist’s attorney ordering her to take down her review, OR ELSE. [More]