Here’s an interesting bout featuring not one, but two crippled combatants. One hobbled by shoddy electronics and the other shackled by leaden copyright protection software. [More]
Morning Deals
By March 15, 2011
- Clothing
Dell Promises Fix For Defective Alienware Laptop, Now Won't Help Me
By February 23, 2011
David’s Alienware laptop has a defective hinge design, and he’s already had the problematic part fixed twice. While Dell has promised a fix for the defect in the near future, David’s warranty has expired and his computer is close to breaking again. He needs help from Dell that no one is interested in providing. [More]
Letter To Michael Dell Frees College Student From Dell Hell
By January 10, 2011
At the end of last semester, Alex experienced one of the great college student nightmares of our time: his Dell laptop fried itself shortly after the warranty expired. While he Fortunately, he had a few things going for him: his father had originally purchased the computer on a credit card (American Express) that extended his warranty protection, and Alex knew enough to research the specific problem. AmEx’s repair offer didn’t satisfy Alex, so he summarized the situation in a letter to Dell founder and CEO Michael Dell. [More]
EECB Gets HP To Replace Laptop They Tried To Pass Off As Water-Damaged
By December 15, 2010
Charlie sent in his HP Mini for repair after the keyboard and mouse stopped working. They denied his warranty repair by saying that a loose tape was caused by water damage, which, while not only unlikely on the face of it, seemed impossible to Charlie as he babies his computers like they were Fabergé eggs. So he launched his campaign on HP upper management… [More]
Dell Incapable Of Selling Man TV
By December 7, 2010
On Black Friday, Rich attempted to give money to Dell to purchase a TV. He failed in this endeavor and Dell doesn’t seem to care, despite sending him 5 order acknowledgement emails. [More]
There Are No TVs Here, Only Dell Hell And Despair
By August 26, 2010
Brandon tells Consumerist that he found the best deal around on a huge Vizio TV from Dell. Unfortunately, instead of finding himself in 47″ HDTV bliss, Brandon found himself condemned to weeks in Dell Hell, while the company threw out empty promises and conflicting excuses, and in the end simply can’t deliver the television that Brandon purchased. [More]
Morning Deals
By August 17, 2010
- Clothing
Morning Deals
By July 2, 2010
- Clothing
Court Docs Reveal Dell Sold Computers It Knew Would Fail
By June 30, 2010
Seem Dell has a hell all of its own. Newly unsealed court documents show that Dell sold computers knowing they would go kaput. The documents reveal that Dell sold nearly 12 million Optiplex machines between 2003-2005 with leaky capacitors that caused problems in 97% of the cases in over three years. Leaky capacitors lead to device failure, and can even cause the computer to become ablaze with fire. [More]
How Consumerists Are Saving Money With Consumerist
By May 11, 2010
Consumerist readers are saving money left and right using tips and techniques they learned about here from posts and from other commenters. Here’s just a few a few of the ways they’re able to hold onto more of their hard-earned cash: [More]
Let's Raise $10,000 In Two Weeks
By May 3, 2010
We save you money. Spare you hassle. Satisfy your longing for righteous revenge. And give you the advantage over corporate self-interest. Tip us $10 and get Consumerist on its way to its goal of raising $10,000 in the next two weeks. [More]
Morning Deals
By April 23, 2010
- Clothing
Dell's Tech Support Will Stop At Nothing To Help Break Your Computer
By March 24, 2010
Janna’s Dell laptop broke, but it was still under warranty. She tells Consumerist that she contacted their technical support by web chat, imagining that it would be simple and easy to get a computer under warranty repaired. Her journey through Dell’s tech support began with the chat rep encouraging her to grab a screwdriver and take her computer apart herself, and somehow got even more discouraging from there. When she finally got Dell to take the laptop in for repairs, Dell somehow helpfully cracked her LCD. [More]
Use Spanish To Slice Through CSR Phone Hell
By February 16, 2010
Christopher says there are advantages to pressing “2.” According to him, United States-based call centers give Spanish speakers fewer hoops to jump through before they get answers. He writes: [More]
Morning Deals
By February 4, 2010
- Clothing
- Lids : [Hats] $5 Off $25 Purchase w/ Coupon LIDSFEB5
- Shoebuy: [Footwear] Extra $5 off Any Order of $30+ when you pay with Google Checkout
- Eastern Mountain Sports: [Clothing & Accessories] Eastern Mountain Sports: Up to 60% off + free shipping on The North Face items
- Amazon:
[Apparel] 50% off Quicksilver for Boys - JC Penney : [Apparel] $10 Off $50 or $15 Off $75 w/ Coupon DOUGH4U + Printable
- macys: [Women's Apparel] Macy’s Dress Sale: Deals from $12 + $6 s&h
Morning Deals
By December 2, 2009
- Clothing
- New York & Company : [Apparel] $30 Off $75 Order w/ Coupon 1738 + One More Coupon
- Puma: [Sports] Free Shipping and $20 off Shoes, Apparel, and More
- Joe’s New Balance Outlet: [Shoes] Joe’s New Balance Outlet sale: Up to 85% off
- WilsonsLeather: [Clothing & Accessories] Wilson’s Leather Cyber Tuesday Sale: 30% off + free shipping w/ $75
NFL Not Going To Budge On Blackouts — Will Post Games Online
By September 15, 2009
The NFL’s blackout rule — which prevents games from being broadcast in home markets if there is no sellout — is coming under fire lately as some teams (ok, let’s face it, we’re talking about Jacksonville) might not have a single home sellout all season.
