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    Consumerist
    • above and beyond

      Citibank Shocks Reader With Consumer-Friendly Policy

      Anthony received a Newegg rebate in the form of a prepaid debit card. When he went to use the $15 card for a $15.93 purchase, he received an unexpected and wonderful surprise. More »

      11:53 AM on Wed Oct 28 2009
      By Laura Northrup
      11,498 views, 39 comments

    • fraud prevention

      Kindle Fees Trigger Fraud Alert On Visa Card

      Considering the growing amount of credit card fraud, it's not surprising that banks are becoming more and more vigilant about identifying suspicious transactions. It's too bad they haven't been as successful at filtering out false positives or promptly notifying customers, as James Fallows at The Atlantic recently discovered when he got his account frozen for sending files to his Kindle.

      "Maybe Amazon and Visa should talk?" [The Atlantic]
      (Photo: TheTruthAbout...)

      8:36 PM on Tue Oct 27 2009
      By Chris Walters
      4,026 views, 24 comments

      Most discussed juri squared: Amazon might do well to use the Apple method of charging micropayments; they bundle 24 hours' worth of purchases into more »

    • gift cards

      No Visa Or MasterCard Gift Cards This Year, Please

      If you want to spread some fiscally sound good cheer this year, consider asking your friends, relatives, and coworkers not to give gift cards backed by the major credit card companies. Why am I making such a sour suggestion? Because a new study from two consumer advocacy groups indicates that most of the population still doesn't recognize what a money trap those little plastic cards can be. More »

      6:25 PM on Mon Oct 26 2009
      By Chris Walters
      9,022 views, 65 comments

      Most discussed Xerloq, we are all...: I completely agree with the recommendation EXCEPT for the piece about store-specific gift cards. more »

    • banks

      Credit Union Celebrates Labor Day By Limiting ATM Transactions To $40

      How are you spending the long weekend? If you're one of 2,000 Arizona Federal Credit Union customers affected in a Visa security breach, we hope you weren't planning a trip out of state. More »

      4:30 PM on Sat Sep 5 2009
      By Laura Northrup
      7,194 views, 43 comments

    • explainers

      The Real Reason Behind The $23 Quadrillion Errors

      The secret of the $23 quadrillion VISA debit errors looks like a specific and not uncommon programming error. Take the insanely large number, if you convert 2314885530818450000 to hexadecimal, you end up with 20 20 20 20 20 20 12 50. In programming, hex20 is a space. Where a binary zero should have been, there were spaces instead. What made this instance special is that it wasn't caught in time. A Slashdot commenter identifying himself as working in the industry explains more about what very likely happened: More »

      10:02 AM on Thu Jul 16 2009
      By Ben Popken
      17,783 views, 62 comments

      Most discussed thnkwhatyouthnk: This is why I'm a video game programmer.. my bugs don't "end up on the front page of the fishwrap." more »

    • rebates

      Shortchanged By Verizon's Rebate Card

      Late last year Verizon started replacing its rebate checks with Visa debit cards. You use them as you would debit cards, only without having to tap in a PIN. Long story short — after using one of these cards I'm convinced they're part of a scam meant to let Verizon and/or Visa skim pennies off the tops of rebates owed to customers because once there's only chump change left on your card, you can apparently no longer use it. More »

      9:45 AM on Thu Jul 16 2009
      By Phil Villarreal
      9,341 views, 58 comments

      Most discussed Etoiles: My fiancĂ© got one of these, for $50, when he upgraded his phone a few weeks ago. When it arrived, he more »

    • visa

      The $23 Quadrillion Meal

      I hope he cleaned his plate. Jon Seale was another of several VISA customers who were charged $23 quadrillion for mundane purchases. This time it was his July 13th meal a Dallas restaurant, reports KXAS. VISA said a temporary programming error affecting prepaid accounts was responsible for the error . Jon spent the rest of the day calling between Wachovia and VISA to try to clear the $23,148,855,308,184,500 charge.

      23 Quadrillion Dollar Bill [KXAS]
      PREVIOUSLY: The $23 Quadrillion Pack Of Cigarettes
      Unruly Teen Charges $23 Quadrillion At Drugstore

      12:20 PM on Wed Jul 15 2009
      By Ben Popken
      8,183 views, 78 comments

      Most discussed AlteredBeast: For all whe know, this kind of techinal error could have been happening all this time behind the scenes, eatting more »

    • ridiculous

      The $23 Quadrillion Pack Of Cigarettes

      UPDATE: The Real Reason Behind The $23 Quadrillion Errors

      Josh Muszynski was one of the many people hit yesterday by a VISA system error that charged them exactly $23,148,855,308,184,500.00. In his case, it was a pack of cigarettes at a gas station. He later spent a couple of hours on the phone with Bank of America unravelling the charge and the $15 fee. I don't know what's more absurd, the fact that the transaction was approved or that it took two hours to get the $15 overdraft fee removed. Reports the AP, "Bank of America tells WMUR-TV only the card issuer, Visa, could answer questions. Visa, in turn, referred questions to the bank."

      NH man charged 23 quadrillion dollars for smokes [AP] (Photo: TheGlassPeople)
      PREVIOUSLY: Unruly Teen Charges $23 Quadrillion At Drugstore

      10:35 AM on Wed Jul 15 2009
      By Bargaineering.com
      8,567 views, 52 comments

    • spendy

      Unruly Teen Charges $23 Quadrillion At Drugstore

      Kids these days! Hawkins writes, "My lectures about financial responsibility appear to have failed: yesterday [my teenaged daughter] charged $23,148,855,308,184,500.00 at the drug store." You would think Visa would have caught the error and addressed it, if you were high. What Visa actually did was slap a $20 "negative balance" fee on it, of course. Update: Here's what happened! More »

      10:37 AM on Tue Jul 14 2009
      By Chris Walters
      106,707 views, 144 comments

      Most discussed Brent Woodle: I would be concerned that the number we are seeing is a credit card number that a cashier typed in. more »

    • the gift that never stops taking

      Your Visa Gift Card Will Self-Destruct If Used Within 24 Hours

      Stephanie bought a $100 Vanilla Visa gift card at her local CVS in Richmond, VA. She went right home and tried to use it to make some purchases online. When the card was declined, she studied the fine print that came with the card: "Funds may not be available for 24 hours after purchase." So she waited the 24 hours and tried it again the next day. Still no luck. When she called the customer service number she was told to go back to CVS. At CVS, a manager told Stephanie (and apparently many others before her) that by using the card within 24 hours she had rendered her card agreement invalid. Bang, there goes $100. More »

      6:51 PM on Thu May 14 2009
      By Lucy Bayly
      17,539 views, 95 comments

      Most discussed chris_d: Where are the astroturfers to blame Stephanie? Not here yet? So you can't wait too long to use it, but more »

    • street fighter

      Blog Gets Some Stupid Capcom Credit Card Fees Removed

      It turns out that Chun-Li, of Street Fighter fame, does not want to charge you so many onerous fees on your Capcom credit card that attack over and over on your neck like that stupid bitch, Blanka. Just some of them.

      Capcom Unity Card - Part II: Things are Looking Up ^_^ [Cheap Ass Gamer] (Thanks to Josh!) (Photo: friskytuna)
      PREVIOUSLY: Visa And Capcom Announce Street Fighter Hyper Fee Edition Card

      7:26 PM on Fri Mar 20 2009
      By Ben Popken
      10,958 views, 18 comments

      Most discussed segfault: s t jst m, r ds nyn ls s lb n tht pht? more »

    • money

      Get The Best Cash Back Credit Card

      Tired of using a two credit card system to maximize his cash back returns, I did an analysis to determine the single best cash back credit card. Here's what I found: More »

      12:00 PM on Wed Mar 18 2009
      By freemoneyfinance
      14,035 views, 58 comments

    • data breaches

      Visa Covers Butt By 'Delisting' Breached Credit Card Payment Processors

      Visa has removed Heartland Payment Systems and RBS WorldPay, the two huge payment processors that suffered recent data breaches, from its list of companies that are in compliance with Payment Card Industry (PCI) rules. It says they can get back on the list when they recertify that they have proper security in place. While this may sound like a significant change in the status of the companies, in reality it does little to change how the three companies do business with each other or with merchants. It's just a way for Visa to protect itself from any upcoming lawsuits by banks and credit unions against the payment processors. More »

      8:07 PM on Tue Mar 17 2009
      By Chris Walters
      4,316 views, 16 comments

      Most discussed edrebber: There need to be stiff fines for each and every data breach payable directly to the customer who's data is more »

    • capcom

      Visa And Capcom Announce Street Fighter Hyper Fee Edition Card

      Video game maker Capcom has partnered with Visa to offer a pre-paid debit card with so many fees that it will shrink your wallet from an E. Honda to a Dhalsim. The hurricane kick of fees, inside. More »

      6:07 PM on Thu Mar 5 2009
      By Alex Chasick
      14,134 views, 57 comments

    • data theft

      Another Month, Another Massive Credit Card Data Breach

      Don't be too surprised if you get a letter from your bank or credit union in the next few weeks telling you it's replacing your credit card. If your data was among the latest set compromised, Visa and Mastercard are already alerting financial institutions so they can cancel the account number. More »

      5:18 PM on Mon Feb 23 2009
      By Chris Walters
      36,875 views, 45 comments

      Most discussed mike1731: My teenage daughter received a letter from our bank notifying they were reissuing her debit card naming Heartland Payment Systems more »

    • visa

      Breaking Out In Song Is Now An Acceptable Way To Authorize Visa Purchases

      Visa has revealed a darling new feature that will let consumers authorize debit transactions via song. It's all part of Visa's revised but always-exciting operating regulation 6.2.A.7.b, which now lets you "choose to sing to authorize a debit transaction." Don't worry if the merchant gives you an awkward look, they're just sheepish about their cruddy singing skills. Sing louder to encourage them to join in the transaction-approving fun! (Thanks to Barbara!)

      10:25 AM on Sun Jan 11 2009
      By Carey Alexander
      11,366 views, 60 comments

      Most discussed GitEmSteveDave_RockinL...: Damn, I really should put an application into Visa to be there speel checker. That being said, what kind of songs more »

    • sony

      VISA Won't Replace Dusty PS3 After All

      Remember that guy with the PS3 Sony said was too dusty to repair? The saga continues. More »

      1:35 PM on Thu Jan 8 2009
      By Ben Popken
      38,895 views, 193 comments

    • money meltdown

      Credit Card Squeeze Is Pushing Consumers Toward Foreclosure

      USAToday says that panic by the credit card industry is squeezing customers who ordinarily would be able to pay their bills — pushing them toward financial ruin and foreclosure. More »

      11:42 AM on Tue Dec 16 2008
      By Meg Marco
      12,937 views, 158 comments

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    • 1-18 of 79 for "Visa"

    New York, 9:19 AM
    Sun Nov 8
    7 posts in the last 24 hours

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