Consumerist
The corporate email address for Amtrak appears to lastnamefirstletteroffirstname@amtrak.com.
So, just by way of example, president and CEO Alexander Kummant would be kummanta@amtrak.com.
The only phone number we could find was 202-906-3000. You can reach the employee directory by saying "employee," try to pronounce "Alexander Kummant" correctly (or any of the other officers listed here), and then use the tips in How To Interact With Executive Customer Service to escalate your claim.
(Photo: skunks)
