rule 240
Some airlines still call it "Rule 240" and others a "contract of carriage" but no matter what the name, it still means the same thing: power to the traveler. But which airlines still use it and how much does it protect a traveler?
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travel
There's been a heated debate going on amongst travel experts as to whether or not the famed "Rule 240" still exists, and if so, in what form does the rule take?
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airlines
Last week, travel consumer advocate Christopher Elliott listed
four secrets about rule 240—that borderline mythic rule that describes how an airline will behave regarding a canceled or delayed flight—that he says are too often overlooked by travel experts and regular folk:"It's hardly an all-powerful provision that can be invoked by every stranded passenger. Somewhere between myth and a magic bullet lies the truth about Rule 240."
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sad
Reader Tom writes in to let us know that
American Airlines will no longer rebook you on another airline in the event of a delay or cancellation. He attempted to lay the
old "Rule 240" on them and was told that Rule 240 had been changed to "Rule 18"... whatever that is.
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rule 240
If it's the airline's fault that your flight is delayed or canceled or you missed your connection, whip out a copy of their Rule 240.
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Consumerist
