<![CDATA[Consumerist: payday loans]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: payday loans]]> http://consumerist.com/tag/payday loans http://consumerist.com/tag/payday loans <![CDATA[ Fake Debt Collectors Are Trying To Intimidate You Out Of Your Money ]]> ABCNews says that the West Virginia Attorney General is warning people about fake debt collectors who will call you repeatedly at home and at work, threatening you with arrest for not paying a debt... that doesn't even exist.

The scammers operate under names such as U.S. National Bank, Federal Investigation Bureau and United Legal Processing, said West Virginia Assistant Attorney General Norman Googel.

The callers also have invoked the names of actors Denzel Washington and Steve Martin, people who've received calls tell ABCNews.com.

Googel said that the scammers have been impossible to track down, but ABCNews.com spoke to one man who claimed to be associated with U.S. National Bank. The man said he works for Financial Crime Division, a company he said provides services for USNB.

The man refused to give his name and gave little information about his company.

Steve Martin? What? When ABC tried to get the fake debt collector to tell them about his company, he responded in a thick accent: "It's not necessary that each and everyone knows about Financial Crime Division, and probably one of them is you." Yep. Definitely one of them is us. (To hear a clip of this conversation, click here.)

ABC says the scammers are targeting people who took out payday loans and have access to lots of personal information that may have been stolen from payday lending websites. One consumer who was interviewed for the report said that he was intimidated into sending the scammers $800. They claimed he still owed the money on some loans he took out in 2005. He had paid the loans off last year, but threats of arrest scared him.

"I was scared to death," he said. "Everything they said literally just stressed me out to the max."

The scammers like to use scary-sounding terms that are meaningless such as "downloading affidavits," identify themselves as "Denzel Washington," and say they are calling from "Steve Martin's office."

ABC says consumers with complaints about U.S. National Bank are encouraged to contact the FTC, and their state attorney general's office.

Fake Debt Collectors Terrify Consumers [ABCNews]
Attorney General McGraw Warns Public of Fake Internet Loan Collectors Impersonating Law Enforcement Officers and Extorting Money From Consumers [West Virginia AG]

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Thu, 21 Aug 2008 10:59:52 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5039903&view=rss&microfeed=true
<![CDATA[ Ohio Payday Lenders Lie, Bribe The Homeless In Attempt To Overturn Usury Limits ]]> Ohio payday lenders, still smarting from their punch in the face, are turning to lies and deceit to qualify a ballot initiative that would overturn the state's recently approved usury limits. The industry's petition gatherers are telling people that the initiative would "lower interest rates," even though it would raise the maximum allowable APR from 28% to an astounding 391%. They're also giving dollars to illiterate homeless people who sign the petition.

Serve City director Kay Waldo said she felt the people at the shelter were victims of a crime.

"Absolutely," she said. "I think they take advantage of the people here. I really do."

Waldo claimed that some of the people at the shelter don't even know how to read.

"They're being asked to sign something without even being able to read it," she added. "It's a crime as far as I look at it."

"If something was said incorrectly, let the circulator's name be obtained and we will take swift action to investigate and remove that employee if necessary." Norris added.

The payday lending industry, of course, has plenty of experience taking advantage of people.

WCPN produced a segment on the dirty industry's dirty campaign:

We're won't feign surprise that payday lenders are resorting to underhanded tactics. Usury laws, election laws, ethics; it's all the same crock of unreasonable bullshit to them.

Ohio Payday Lenders Caught Lying in Ballot Initiative Signature Drive [Consumer Law & Policy Blog via Caveat Emptor]
Payday Loan Petitions Doubted [WCPN]
Ohio Payday Lending Law Change Battle Heats Up [WCPO]
PREVIOUSLY: Ohio Passes Legislation That Will Punch Payday Lending Industry In The Face
Ohio Senate Passes Strict Lending Legislation, Prepares To Punch Payday Lenders In The Face
Ohio Punches Payday Lending Industry In The Face, Breaks Its Nose, And Laughs
(AP Photo/Seth Perlman)

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Sat, 16 Aug 2008 10:45:51 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=5037807&view=rss&microfeed=true
<![CDATA[ Ohio Senate Passes Strict Lending Legislation, Prepares To Punch Payday Lenders In The Face ]]> The ass-kicking, face-punching anti-payday lending legislation that we've been keeping an eye on in Ohio has passed the Senate. The Columbus Dispatch says:

House Bill 545 would slash the current interest rates charged by payday lenders to 28 percent, down from 391 percent, prohibit loans terms of less than 31 days, and limit borrowers to four loans per year. It would ban Internet payday lending, and it also attempts to encourage lenders to get into the small-loan business.

Payday lenders say the bill would quickly put their 1,600 Ohio stores out of business and 6,000 employees out of work. One industry lobbyist estimated that fewer than 150 stores would remain in Ohio, as some also offer other services, such as pawnshops or check cashing.

“This will, without a doubt, close the industry,” said Tiffany Verderosa, a Toledo-area manager for Fast Cash of America.

It seems that Ohio has finally had enough of the rapidly expanding payday lending industry: "“I think everybody said there is just no way to redeem this product. It’s fundamentally flawed, and it all too often traps people in a cycle of debt they can’t get out of,” Bill Faith, a leader of the Ohio Coalition for Responsible Lending, told the Dispatch. In the past 11 years, payday lending in Ohio has grown from a mere 106 stores to more than 1,600 today.

Senate approves tough payday-lending bill [Columbus Dispatch] (Thanks, Andrew!)
(Photo: eyetwist )

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Wed, 14 May 2008 16:49:01 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5009039&view=rss&microfeed=true
<![CDATA[ With the threat of stopping their charitable ... ]]> With the threat of stopping their charitable contributions, Rent-a-Center strong-armed an Ohio food-bank into dropping out of an anti-payday-loan advocacy group. The interest rates Rent-a-Center charges can come to as much as 782% APR. [WSJ]

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Fri, 02 May 2008 09:42:21 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5007624&view=rss&microfeed=true
<![CDATA[ Research shows that, despite charging high ... ]]> Research shows that, despite charging high interest rates, payday lenders don't make much money than typical businesses. [Credit Slips]

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Tue, 25 Mar 2008 16:08:44 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=372077&view=rss&microfeed=true
<![CDATA[ Break The PayDay Loan Death Cycle ]]> cashnowstore.jpgAre you trapped in a payday loan death cycle, or have a friend or family member who is? See, the problem with a payday loan is that some people aren't able to pay the first one off (if you don't have money in the first place, you're not going to be any better off two weeks later!), and then have to take out more and more loans to cover each loan they couldn't pay off. Not only is there high interest, there's fees. A former PayDay loan lender on personalbudgettraining.com shares his advice for breaking out of the debt trap.
If you can't get out of this right now, start by advancing $50 less per pay period. Take the difference of what you were paying us in fees and start paying it into an emergency fund. Grab a job delivering pizzas, babysitting, whatever, and pay it into an emergency fund. Borrow less and less from us. Use the EF for actual emergencies. Once you are out of this, don't get back into it.
Earn more, borrow less, and pay off more.

(Photo: ninjapoodles)

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Wed, 12 Mar 2008 17:27:49 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=367136&view=rss&microfeed=true
<![CDATA[ New Hampshire Gives Payday Lenders The Boot ]]> New Hampshire will become the latest state to keep payday lenders from gouging their patrons. A measure passed by the legislature will cap interest rates on payday loans at 36%, a drastic change for an industry used to bludgeoning underbanked consumers with interest rates exceeding 500%. Payday borrowers spend an average of $793 trying to repay a $325 loan. Let's see how the economic leeches spin this as a loss for consumers.

The state's largest payday lender, Advance America, claims the bill would either force them to close shop or accept losses of $100,000 per storefront. They are "very concerned" for the future of the 200 employees statewide who make their living cheating hard-working consumers.

...others argued that payday loans are an option that consumers need; without them, they said, people could be driven to less-savory choices, may depend more on their towns' welfare departments or have to scrimp on necessities. Other options facing someone who's broke - such as bouncing a check - are much more costly than a title loan, they said.

Sen. Bob Clegg recounted times of struggle in the 1970s and 1980s when he had to turn to the "black market" to tide him over. "You can fail, or you can take another chance," said Clegg, a Hudson Republican. "My position, I took another chance."

He would be too embarrassed to go to a welfare office, he said, and would rather "stand tall, make my deal with them and then make my payments because that keeps me a man."

Yes Senator, consumers should smile and stand tall as they take their financial raping like real men. Anything to stay away from the dreaded social safety net.

Payday loan limits passed [Concord Monitor]
PREVIOUSLY: Payday Lenders Can't Afford To Lend You Money At Only 36%
(Photo: taberandrew)

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Sat, 16 Feb 2008 09:54:35 EST Carey http://consumerist.com/index.php?op=postcommentfeed&postId=357211&view=rss&microfeed=true
<![CDATA[ "If it sounds like legal loan-sharking, it's ... ]]> "If it sounds like legal loan-sharking, it's not. 'Loan sharks are actually cheaper," leader of the Ohio Coalition for Responsible Lending, talking about payday loans. [CNN Money]

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Fri, 14 Dec 2007 17:28:54 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=334294&view=rss&microfeed=true
<![CDATA[ Soldier robs two banks because he was $30,000 ... ]]> Soldier robs two banks because he was $30,000 in debt to payday loan agencies. [Seattle Post-Intelligencer]

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Tue, 11 Dec 2007 09:50:31 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=332388&view=rss&microfeed=true
<![CDATA[ Join The Predatory Lending Association! ]]>
PredatoryLendingAssociation.com is a clever parody site mocking payday loans and the efforts of groups like the The Community Financial Services Association of America (CFSA), a lobbying group that tries to make the loan sharks look like respectable financial institutions.

Purporting to be a resource and awareness destination, the site contains such tips as "how to buy off a non-prof" to give your business the veneer of community support. A "testimonial" on the sidebar reads, "Even though I paid $800 in fees, the customer service representative was very professional." One section debunks various "myths" like, "It is unethical to charge a poor person 100 times the interest rate a rich person would pay."

We highly support The PLA and eagerly await for our membership to be accepted.

Predatory Lending Association

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Mon, 26 Nov 2007 14:51:11 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=326528&view=rss&microfeed=true
<![CDATA[ Usury Is Good For You ]]> cashnow.jpgUsury is good for you. That's the lesson from an article in today's WSJ using empirical evidence to defend the practice of charging 200% interest rates.

A randomly selected pool of Latin America borrowers who were just below the normal level of credit worthiness were approved for a 200% 4-month installment loan. A control group was denied based on normal policies. Tracked over the next two years, the group with the high-interest loan made more money, went less hungry, had better credit scores, and were happier than their control group. They also had higher default rates.

"Rolling over payday loans repeatedly might cost you big bucks," Yale professors Dean Karlan and Jonathan Ziman write, "but it can turn out to be a good deal if you need the initial loan to fix your car, hold on to your job and avoid losing even bigger bucks in after-tax earnings." They argue that it's lack of access to available credit that does more harm than the high interest loans. They say that policy makers shouldn't try to stop high interest loans from happening, and instead there should be maybe better loan disclosure laws, or opt-out employee savings plan.

Here's the thing, though. They're obviously trying to draw an angle to the pressure and scrutiny the American payday loan industry has fallen under. But compared to the rates American payday loans charge, 200% is nothing. We're talking rates of 400%, 651.79% and 800%. There's also all sorts of fine print fees which can trip consumers up. That's a whole different hog to roast than a straight-up 200% installment loan. We bet the tweed jacketed fellows would have seen higher default rates and lower levels of prosperity, happiness, and well-being had they run their experiment using American payday loan rules.

Also, they select from just below the line borrowers. Well, payday loans are given not just to below the line borrowers, but all the way down to the gutter bottom of credit worthiness, to people who never ever will be able to pay off the loan in full.

So, the profs end their piece by saying more research is warranted. We agree - let's see a similar study using some American payday lending rules. They may have some difficulty designing he study, however. In most areas, payday loans are unregulated. It will be difficult, then, for the people running the study to decide which kind of usurious payday loan to use as a standard.

In Defense of Usury [WSJ] (Thanks to Chris!)
(Photo: ninjapoodles)

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Thu, 01 Nov 2007 14:59:02 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=317864&view=rss&microfeed=true
<![CDATA[ Payday Loans Die In DC ]]> glubshark.jpgIn a victory for consumers, Washington D.C. effectively outlawed payday lending today with the passage of the Payday Loan Consumer Protection Act capping lending interest rates at 24%.

The bill was the focus of various lobbyist shenanigans, perhaps best encapsulated in the person of former mayor Marrion Barry, who, despite initially co-sponsoring the bill, today ended up casting the only vote against it. ""We are putting this industry out of business," he said, concerned about the bills effect on they payday loan cartels and their employees.

Um, yeah, wasn't that the whole point?

District of Columbia Passes Payday Lending Bill [CL&P Blog]

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Thu, 20 Sep 2007 19:10:58 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=302162&view=rss&microfeed=true
<![CDATA[ "My company was deliberately targeting minority ... ]]> "My company was deliberately targeting minority people for a continuous loan process that they would never, ever get out of. " - Bill Harrod, Former Payday Loan Manager. [NBC4]

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Fri, 14 Sep 2007 19:06:18 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=300181&view=rss&microfeed=true
<![CDATA[ Non-Profit Payday Loans: Loansharks With Shorter Teeth? ]]> "I have almost $100 in savings," said Ms. Truckey, who earns $9.50 an hour as a supermarket meat clerk. "I'm in a comfortable position for the first time in many years."

That's a lady who is finally digging herself out of a payday loan hole with the help of a "non-profit" payday loan. At one point, Truckey was paying $600 a month in finance charges alone. Now she has a new loan through GoodMoney, operated by local credit union. The new loan's APR is only 252%, about half what she was paying before.

That's still a pretty crappy number, and it begs the question, does it really cost that much to lend money? 12 states disagree and have usury laws that prohibit payday lending. There's also an important book would-be payday debtors should read, called, "Don't Buy Stuff You Can't Afford."

Nonprofit Payday Loans? Yes, to Mixed Reviews [NYT]

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Tue, 28 Aug 2007 18:54:06 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=294413&view=rss&microfeed=true
<![CDATA[ Payday lenders in Oregon are closing shop ... ]]> OR%20Seal.jpegPayday lenders in Oregon are closing shop in the wake of new regulations that cap the maximum interest of any consumer loan at 36%.

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Sun, 15 Jul 2007 13:30:05 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=278591&view=rss&microfeed=true
<![CDATA[ FDIC Launches Program Encouraging Banks To Offer Small Dollar Loans ]]> fdic.jpgThe FDIC has announced a program designed to study and encourage small dollar lending programs designed to compete with payday lenders. Under the program banks would offer "loan amounts of up to $1,000, mandatory savings components, payment periods that extend beyond a single pay cycle, interest rates below 36 percent, low or no origination fees, no prepayment penalties, prompt loan application processing, and access to financial education to help with asset building."

The results of the study will be made available to other banks as a resource. "There is a tremendous appetite for small-dollar loans, but there are far too few low-cost alternatives for consumers to choose from," said FDIC Chairman Sheila C. Bair. "The pilot project our Board approved will be an important first step in filling the void that exists today."

We already know that banks bankroll payday lenders, will they step up and lend to the same people in a responsible fashion?

FDIC Board Approves Small-Dollar Loan Pilot Project (Press Release) [FDIC via Credit Slips]

PREVIOUSLY: Why Don't Banks Offer Padayesque Loans, Just With Lower Interest?

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Fri, 29 Jun 2007 11:56:52 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=273672&view=rss&microfeed=true
<![CDATA[ Payday Lenders Funded By Bank Of America, Chase, WellsFargo, U.S. Bancorp, Wachovia ]]> Seven big payday loan chains are extensively bankrolled by brand name banks. Bank Of America, Chase, WellsFargo, U.S. Bancorp, and Wachovia all extend tens to hundreds of million dollars in lines of credit to these predatory lenders who charge several hundred percent interest on cash advances, often made to the poor and uneducated.

The chart above shows the who and how. It's a rework of a chart in the appendix of a report by the National Consumer Law Center, who in turn got their data from SEC filings and exhibits.

Kinda like finding out the hardware store owner sells crack on the side.

While companies are in business to make a profit, you gotta wonder, if there's nothing wrong with payday loans, why don't these banks offer it at their branches? — BEN POPKEN

UTILITIES AND PAYDAY LENDERS: CONVENIENT PAYMENTS, KILLER LOANS [National Consumer Law Report]

PREVIOUSLY: Maxed Out's Bombshells: 1. Wells Fargo Funds Payday Loan Chains 2. Celebrities Get VIP Credit Report Treatment

RELATED: Why Does AT&T Have 206 Payday Lenders Collecting Bill Payments?

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Wed, 20 Jun 2007 13:19:12 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=270636&view=rss&microfeed=true
<![CDATA[ Maxed Out's Bombshells: 1. Wells Fargo Funds Payday Loan Chains 2. Celebrities Get VIP Credit Report Treatment ]]> While we chided Maxed Out for not discussing consumer self-empowerment, the movie did make two very interesting claims:

1) Wells Fargo funds Cash Advance, a large chain of payday loan centers.
2) Credit reporting agencies make sure to keep the reports of high-profile people, like politicians, actors, and celebrities, extra-squeaky clean, so as to avoid potential trouble.

Number one is perhaps the most astonishing allegation, suggesting that some of the biggest household names in banking are bankrolling shady sub-prime and predatory lending.

WellsFargoProblems.com says Wells Fargo has extended various million-dollar lines of credit to several different payday loan outlets, Dollar Financial, Advance America, Cash America , ACE Cash Express

Who could resist getting into a business where you can charge 651.79% interest? — BEN POPKEN

PREVIOUSLY: Maxed Out: Take It For What It's Worth
(Photo: Orin Optiglot)

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Wed, 20 Jun 2007 12:16:29 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=270598&view=rss&microfeed=true
<![CDATA[ Utilites And Payday Lending: Why Does AT&T Have 206 Payday Lenders Collecting Bill Payments? ]]> One in four utilities bills is paid in person, and often the transaction takes place within a payday lending establishment, according to a new report by the National Consumer Law Center. The report finds that there are over 650 licensed payday lenders serving as bill paying facilities for 21 public utilities companies, including 206 working for AT&T alone.

So, what's the problem? According to the NCLC, locating bill pay centers in payday loan shops expose the most vulnerable consumers to heavy doses of payday lending "marketing" as well as high-pressure commission-based loan salespeople. And, despite the fact that utilities are closing down payment centers in favor of outsourcing and encouraging consumers to use electronic bill payment, the demand for in-person bill payment is growing by 5% per year.

So who are these mysterious consumers who like to pay their bills in person? According to the report they are also the sort of consumers who are most likely to take out a payday loan.

There is evidence that demand for in-person bill payment is strongest among low-income, minority and female customers. A 2004 study by Pacific Gas & Electric Co., a California utility with 5 million customers, described the company's in-person bill payers as "lower income types, and credit averse individuals who have no other means of payment than cash."
These are also the customers that are targeted by predatory payday lenders:
Or, as CheckFree tells prospective bill payment agents, collecting payments "offers the opportunity to turn a bill payer into a loyal customer."

Utility walk-in customers make especially good prospects for payday lenders, check cashers and other high-cost lenders. Expansion of the market for high cost financial services has been fueled by population growth and "declining to stagnant growth in household income of lower- and middle-income people," payday lender ACE Cash Express said recently. The company described its primary market as "the nation's approximately 60 million unbanked and underbanked individuals."

What does a payday lender mean by a loyal customer?

To a payday lender, a loyal customer is one who rolls their first payday loan over into a second, a third, even a forth and fifth loan, racking up fees and interest that can be double or triple the amount of the original loan. Far from being the exception to the rule, this sort of "loyalty" is the norm for payday lending customers. In fact, 9 out of 10 payday loans go to consumers who take out more than 5 such loans a year. The interest rate on a typical payday loan can be 400%.

From the report:

For retailers slow to make the connection, CheckFree has a pitch ready. "You have the stores. You want more customers. We have the solutions." CheckFree says it acts as an intermediary between 11,000 third-party bill payment collection sites and 150 billers, including 50 utility companies, who farm out collection services. "Walk-in Bill Payment Services offers retail locations an easy and inexpensive way to generate foot traffic, retain more customers and grow your business," the web site adds. "In fact, it costs you nothing and it even pays you a commission." CheckFree, a company 10 percent owned by software giant Microsoft Corp. handles PG&E's bill payment outsourcing.

CheckFree posted 2006 revenue of $879 million, recently had a market capitalization above $3 billion and includes on its board the former chairman of Visa International and former high-ranking executives of Bank of America and State Street Research. CheckFree also lists Progress Energy, Southern California Edison, AT&T, BellSouth and Verizon as customers for its outsourced bill payment services.

If CheckFree and other payday lenders like it can't get a deal with the utility companies, they become "unauthorized" bill pay centers, collecting payments on behalf of the utility companies and charging a fee for the service directly to the consumer. Fees range from a few cents to $12.95 per bill paid.

Although payday lending is skyrocketing in "popularity" (the total amount of payday loan outlets grew from 2,000 in 1995 to 24,000 in 2007) the report argues that it's not a reflection of consumer choice that bill pay centers are so often located in payday lenders. Only 7% surveyed said they prefer a payday lender as the location of a bill pay center. 4 out of 5 chose a grocery store as their preferred location.

So why are utilities sending their most vulnerable customers to locations where they will be subjected to a high-pressure commission-based predatory lending sales force? Simple. It saves them money. —MEGHANN MARCO

UTILITIES AND PAYDAY LENDERS: CONVENIENT PAYMENTS, KILLER LOANS (PDF) [National Consumer Law Center]
(Photo: NCLC)

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Wed, 06 Jun 2007 15:59:19 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=266551&view=rss&microfeed=true
<![CDATA[ Confessions Of A Former Payday Loan Center Manager ]]> paydaylender.jpgHere's a video confession from the former manager of a Virginia payday loan center.

She shows how they played down the 400%+ APRs. She talks about about how rather than be the financial tool that the payday loan industry makes them out to be, payday loans actually keep most of their clients poorer. She says she has "no idea" why elected representatives would keep supporting payday loans.

We have some idea: because the payday loan industry is giving them big donations. — BEN POPKEN

Payday Loans Trap Borrowers [Center For Responsible Lending]

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Thu, 24 May 2007 15:54:51 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=263392&view=rss&microfeed=true
<![CDATA[ Banks Target The Wealthy To The Detriment Of Minorities And The Poor ]]> According to a report by the National Community Reinvestment Coalition (NCRC,) banks are predominantly concentrated in wealthy neighborhoods, leaving poor and minority communities without access to basic financial tools such as checking and savings accounts. The NCRC compared bank locations to minority and income data provided by the census. The findings suggest that banks are redlining with devastating consequences.

This report shows in 24 out of 25 MSAs [Metropolitan Statistical Areas], urban areas that have dense populations have fewer bank branches — therefore fewer mainstream banking opportunities — than the less populated suburbs. Without the ability to build relationships with the regulated banking community, working class and minority neighborhoods are more likely to use "fringe" services, such as payday lenders and pawnshops, for small loans. They are also more likely to have their home loans originated with mortgage brokers and subprime lenders, which often led to foreclosures and unmanageable monthly payments.
Houston, Philadelphia, and Los Angeles showed the greatest disparities, compared to the relatively equitable distribution of banks in San Francisco, Seattle, and Boston.

The NCRC recommends that banks view poor and minority neighborhoods as an "untapped market area ripe for expansion." In case that doesn't work, the report suggests regulators revamp their application of the Community Reinvestment Act, the landmark anti-redlining legislation passed back in 1977. — CAREY GREENBERG-BERGER

Are Banks on the Map? (Press Release) [PR Newswire via Chicago Tribune]
PREVIOUSLY: Do PayDay Loan Centers Target The Poor?
Do PayDay Loan Centers Target Minorities?

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Sat, 31 Mar 2007 13:23:01 EDT Carey http://consumerist.com/index.php?op=postcommentfeed&postId=248642&view=rss&microfeed=true
<![CDATA[ Georgia Upholds Payday Loan Ban ]]> peachlife.jpgGeorgia narrowly rejected a bid Tuesday to repeal their ban on payday loans.

The vote failed 82-77 in a Republican-led House. The bill would've replaced Georgia's 3-year old ban on payday loans with a system letting lenders charge $15 for every $100 borrowed.

Georgia is the only state with a payday loan ban.

The payday loan industry is gearing up its lobbying efforts to legalize and legitimize their advantage-taking of impoverished Americans. It will take our elected representatives' resolve and integrity, and our clamor, to resist these efforts. — BEN POPKEN

House defeats payday bill [AP] (Hat tip to raising4boys!)
(Illustration: Andrew Mason)

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Thu, 29 Mar 2007 10:37:15 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=248045&view=rss&microfeed=true
<![CDATA[ More Payday Lenders In Arizona Than McDonald's And Starbucks Combined ]]> The payday lending industry is seemingly out of control in Arizona: There are more payday lenders than there are Starbucks and McDonald's combined. From KTAR:

"According to data supplied by the Children's Action Alliance, there are now more payday loan facilities in Arizona than there are Starbucks and McDonalds combined," she says.

"In the real world and on a daily basis we meet people who have 5, 6, 7, 8. I met one man who had 10 loans at the same time."

A new bill up for vote in the Arizona legislature would limit the amount of loans any one person could take out to 2. —MEGHANN MARCO

House Cmte. Approves Payday Loan Bill [KTAR]
(Photo: ten safe frogs)

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Tue, 27 Mar 2007 23:17:37 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=247644&view=rss&microfeed=true
<![CDATA[ AFFIL: A Day Late and a Dollar Short? ]]> The message from the Americans for Fairness in Lending (AFFIL) is clear: Your home, your family, and your life are all in the crosshairs of predatory lenders across the nation. One look at their marketing material leaves no doubt in your mind that the consequences are dire unless we take action. Now AFFIL, along with a number of partner organizations including the Center for Responsible Lending, the NAACP, and the Consumers Union, have unveiled a new publicity awareness campaign designed to bring their message into your living rooms.

At a press conference designed to coincide with the release of the new credit card documentary, "Maxed Out", AFFIL spilled the details on what exactly they stand for and The Consumerist was there to soak up the details.


According to Executive Director Kirsten Keefe, AFFIL's goal is to, "Raise awareness in America and to shine a spotlight on the consumer debt industry." The concept had arisen two years ago when a number of consumer groups had banded together and decided that more should be done to raise the national awareness of debt issues. Hot on the agenda of topics that were to be brought up were not only payday lending, but sub-prime home mortgages, and how credit cards have become the new "Safety Net" for citizens across the US. Each topic is a key focus under the umbrella of "Predatory Lending" that AFFIL aims to disarm.

AFFIL's new marketing push comes on the heels of the announcement by payday lending trade association, Community Financial Services of America (CFSA), of their new commitment to self-reform (see "PayDay Loans' New Ad About How Payday Loans Are For Upstanding Citizens" and "PayDay Loans Are Awesome"). However whereas the CFSA's campaign goal was to announce their new focus on ethics and reform, possibly in hopes to avoid a swath of legislative proposals, AFFIL hopes to encourage actual legislative change.

AFFIL Member Groups Previously Aligned With Payday Lending.

Although payday lending is an AFFIL concern, their focus appears to be on gross abuses rather than the industry as a whole. In particular, the CFSA is already strategically positioned outside of the target of AFFIL's upcoming war on predatory lending and in some cases even worked closely with some of AFFIL's members.

At the press conference, The Consumerist asked AFFIL about how it responds to common statements that payday lenders make, such as their loans being a "viable financial tool for people with short term money problems." The question was posed to their panel and was picked up by Marva Williams, Senior Vice President of the Woodstock Institute, a non-profit research organization. Williams was quick to point out that the Woodstock Institute had actually aligned with the CFSA in Illinois to help push a series of self-reforms, also adding that, "Payday loans are very easy to get into, and very difficult to get out of. Although they may be a somewhat viable short-term alternative in the long-term they are very onerous."

Although this sounds like the Woodstock Institute is against payday lending in excess, they certainly weren't against the industry as a whole. The "Payday Reform Act" was passed into law on June 9, 2005, and served a major boon to both the Woodstock Institute, which received major credit for helping the CFSA establish reforms, and to the CFSA itself, who managed to use the reform as a coup against their local competitors. Williams was quoted by the Chicago Sun-Times in February 2005 as saying, "We wanted to develop consumer protections, but we also wanted to do so in a way that allows people to take out a payday loan in Illinois."

Along with the Woodstock Institute, at least one other AFFIL partner, the National Urban League, has worked directly with the CFSA.

Regardless of any AFFIL partners previous work with the CFSA, Williams makes it clear that a Credit Union payday loan is a much better alternative than a payday loan off the street, even pointing out that for many Credit Unions an interest cap of 18% APR is financially sustainable. In a follow-up Williams points out that, "They've developed underwriting practices that allow many of the credit union members to access this product, but they've also incubated some very important consumer protections as well as integrating financial education and automatic savings incentives that really help make the product financially sustainable for the credit union but also offer benefits to the payday loan borrower as well."

Fundamental Change in Credit Markets

The last speaker at the press conference was Professor Elizabeth Warren, Leo Gottleib Professor of Law and author of, "The Two Income Trap: Why Middle Class Mothers and Fathers are Going Broke". Perhaps the most impassioned speaker to take the microphone, Warren laid out a damning case against the credit card industry:

"In the last twenty five years, the size of a contract that governs that [credit card] relationship has gone from a page long to more than thirty pages long and the reason for that shift is that the business model has fundamentally changed." Says Warren, also adding, "Card companies still make money like they always did, with merchant fees and annual fees, but what has changed is that when they can pass out cards to everyone, make a little money on any of those transactions, but then catch the customers who stumble in the slightest; the one who loses a job, or gets sick, or just falls a little bit behind. That's the customer who ends up paying the 29 percent default rate of interest, 39 dollar late fees, 49 dollar over limit fees, extra interest and double cycle billing and whatever else the credit card company wants to dish out."

Though despite the feeling like Warren managed to nail the issue on the head, it's hard not to feel like AFFIL is a great organization that shows up after the tornado has touched down and the house is already destroyed. Much like the family shown destitute in their marketing literature, maybe the picture wouldn't have been so bleak if there were more Elizabeth Warrens sounding the bullhorn 15 years ago. As it stands, credit card companies and lenders have gotten away with their tactics for far too long and have much more money than the paltry $500,000 dollars that AFFIL has brought to the table (according to the NYT they're hoping to solicit more money). We'll probably go and catch a copy of "Maxed Out" when it comes to a theater near us, but in the mean time we'll be interested in seeing if the AFFIL puts their money where their mouth is and gets real pro-consumer lending reforms enacted.

— THOMAS MOORE

References:
AFFIL official site
AFFIL's Principles of Fairness in Lending
Critics of Lending Practices Adopt Harder Edge [New York Times]

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Fri, 16 Mar 2007 00:25:51 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=244681&view=rss&microfeed=true
<![CDATA[ Why Don't Banks Offer Padayesque Loans, Just With Lower Interest? ]]> Credit Slips digests a recent article in the Journal of Economic Perspectives on Payday Loans. The article's answer to why banks don't offer low-cost, short-term, unsecured loans is that banks find fees, like from bounced checks, more profitable. Bob Lawless disagrees, offering this alternative explanation:

...it is more advantageous to the individuals who make decisions in banks to stick to traditional fee-based revenue streams that are booming rather than staking their career on an untested product.

A few scattered credit unions have given it a whirl, but major banks should step up. C'mon boys, new revenue stream. — BEN POPKEN

Stegman on Payday Lending [Credit Slips]
(Photo: northernplateguy)

UPDATE: Ralph writes, "US Bank does, and has been for I think a little over 6 months. I happened to log on to internet banking and saw the option to request an advance pop up just above my account info. There is a $500 limit and it pays off once a direct deposit hits your account. It looks like the rate is 10% of whatever you request."

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Thu, 15 Mar 2007 10:34:02 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=244417&view=rss&microfeed=true
<![CDATA[ PayDay Loans' New Ad About How Payday Loans Are For Upstanding Citizens ]]> The payday loan industry has a new commercial out:
Soft music plays in the background of a new TV ad campaign as it urges viewers to use payday loans only for emergencies. One scene shows a broken-down car. Another depicts a young boy in a doctor's office, his arm in a sling.

"Please borrow only what you feel comfortable paying back when it's due," says Darrin Andersen, president of the Community Financial Services Assn. A new emblem will tell borrowers which lenders meet his trade group's requirements, Andersen says in the ad.

The ads are part of a $10 million campaign, coupled with a few policy changes by CFSA members, designed to burnish the industry's image in the face of increasing scrutiny by state legislators. But don't be fooled by these scraps, or their attempts to cloak themselves in probity and decorum, they're still fu***** ass****. — BEN POPKEN

Payday loan industry acts to quell criticism [LAT]

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Thu, 08 Mar 2007 11:16:19 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=242599&view=rss&microfeed=true
<![CDATA[ PayDay Loans Are Awesome ]]> We tripped up over this little gem dropped in the payday loan industry's press conference held on Wed Feb 21st - which attended by remote telephone (neat!).

Mary Jackson, speaking for the Community Financial Services Association of America (CFSA) said:

When you look at some of the research that's been done on our rate-structure and fee base, it's usually a lower-cost alternative for consumers.

Apparently, payday loans are a viable money-management tool. In fact, we hear that Ben Stein and Warren Buffet use payday loans all the time. — BEN POPKEN

(Photo: Legotech)

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Mon, 05 Mar 2007 19:06:06 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=241423&view=rss&microfeed=true
<![CDATA[ How Much Is That Payday Loan In The Window? ]]> If people knew the true cost of a payday loan, perhaps the industry wouldn't be growing like cancer. AllFinancialMatters breaks down the math.

Let's say times are tough and Jack needs $100 to fix his car. Jack goes down to the local payday loan company and they agree to give him a loan. So Jack writes a check for $125 and gives it to the payday company and they give him $100. Two weeks later, Jack gets paid and the payday loan company cashes Jack's check, closing out the deal.

Now, take a wild guess as to how much the APR (Annual Percentage Rate) is on Jack's loan...

How about 651.79%!

Here's how that's figured:

APR = i (365 n)

where...

i = periodic interest rate, which is 25% in this example ($25 fee $100 = .25 or 25%)
n = time period of the loan, in this case 14 days

Filling in the numbers, our formula looks like this:

APR = .25 (365 14)
APR = .25 26.0714
APR = 6.5179 or 651.79%

Hopefully the same subset of the population that might seek a payday loan crosses over with The Consumerist reader demographic... — BEN POPKEN

Just How Expensive is a Payday Loan? [All Financial Matters]
(Photo: ozczecho)

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Mon, 26 Feb 2007 14:46:25 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=239752&view=rss&microfeed=true
<![CDATA[ Payday Lenders Are on the Defensive ]]> Payday.jpgWell, it looks like payday lenders have their backs up against the wall. Things are getting so bad that they are making voluntary changes. According to yesterday's WSJ, payday lenders are willing to:
• Place a ban on advertising loans for "frivolous" purposes such as gambling, entertainment or vacations
• Add language to all marketing materials warning borrowers that "payday advances should be used for short-term financial needs only, not as long-term financial solutions."
• Introduce an extended payment plan that may be used once a year for those who can't pay their bills on time.
For those of you not familiar with payday loans, they are essentially short-term loans. Let's say things are tight and you need $100 to pay the electric bill. You go to a payday loan company and write them a check for $115 (they usually charge $15 per $100 loan). You walk out with $100. They won't cash your check for a certain period of time (usually two weeks). If at the end of the two weeks, you don't have enough money to cover the check, the lender will be more than happy to roll you over into a new loan (with another $15 or more fee). This is how most people get into trouble. According to the WSJ article, the typical client of a payday lender takes out seven loans per year.

Will these changes make any difference? I doubt it. JLP
Payday Lenders Strike a Defensive Pose [WSJ]
(Photo: hanneorla)

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Thu, 22 Feb 2007 12:29:33 EST consumerintern http://consumerist.com/index.php?op=postcommentfeed&postId=238867&view=rss&microfeed=true
<![CDATA[ Virginia House Passes Payday Loan Bill Without Interest Rate Cap ]]> Gov. Timothy M. Kaine's (pictured, putting out fire) is the last man standing between a bill hand-written by the PayDay loan industry and Virginia consumers.

The bill imposes no limits on the currently 391% interest rates, but do limit the amount of loans allowed to be given to a single borrower. The Washington Post reports,

"Del. Onzlee Ware (D-Roanoke), a supporter of the bill, said payday loans give poor residents a choice instead of having to rely on charities and churches when they need cash."

Just like when you swallow poison you can either get your stomach pumped, or you could take an axe and chop it out. — BEN POPKEN

House Passes Payday Lending Reform Bill Without a Rate Cap [Washington Post]

Previously:
Virginia Payday Lenders To Charge Infinity Interest
Do Virginia PayDay Loan Centers Target The Poor?

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Tue, 20 Feb 2007 11:33:27 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=238096&view=rss&microfeed=true
<![CDATA[ Payday Lender Structures Loan Dates So They Fall Outside The Law ]]> An Illinois PayDay lender revealed sets the dates on their loans so they're not governed under state payday law, a Credit Slips blog student discovered after interviewing the company.

This particular lender offers two types of loans. One is for 14 days and charges $15.50 for every $100. The other is a 140 day loan that works like the 14 day loan, except every 2 weeks you come in and pay $15.50.

Illinois defines payday loans as being less than 140 days. This loan is structured specifically to fall outside payday lending laws.

Math problem: Assuming a $1000 loan, what's the interest rate and total amount owed if you did the 140 day loan for 365 days and only paid the $15.50 every 14 days? — BEN POPKEN

Talking to a Payday Lender [Credit Slips]

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Fri, 16 Feb 2007 16:29:21 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=237498&view=rss&microfeed=true
<![CDATA[ Payday Lenders Target Poor New Mexicans ]]> NPR's got a nice little story on payday loans in New Mexico.

New Mexico is one of the poorest states in the nation, and has virtually no laws regulating payday lenders, making it a perfect breeding ground for these usurious knaves.

The state is currently considering legislation that could potentially put the payday loan industry out of business in New Mexico... boo-hoo. — BEN POPKEN

'Payday Loans' Plague New Mexico's Working Poor [NPR]

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Wed, 07 Feb 2007 01:32:09 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=234562&view=rss&microfeed=true
<![CDATA[ Virginia Payday Lenders To Charge Infinity Interest ]]> An aggressive campaign by the payday loan industry has paid off in Virginia. The House of Delegates approved a bill removing all caps from interest rates charged on payday loans.

In counterbalance, the bill limits the amount of payday loans made to a single person to 3, whereas before there was no limit. Of the 446,000 Virginians that took out payday loans in 2005, 91,000 borrowers took out 12 different payday loans each, according to the State Corporation Commission.

When asked for an explanation of the bill, a lawyer for the committee said, "The language was produced by the industry."

From 3.3 million payday loans in 2005, the industry gleaned $1.1 billion in revenues.

Hopefully the governor rejects the bill, and doesn't bend over for the loan sharks like a willow in the wind. — BEN POPKEN

House committee OKs bill on payday lending [Times Dispatch via CL&P Blog]

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Thu, 01 Feb 2007 10:14:16 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=233156&view=rss&microfeed=true
<![CDATA[ Do PayDay Loan Centers Target The Poor? ]]> According to Virginia Delegate Jennifer L. McClellan, "There are over two payday lending stores for every McDonalds in Virginia and three for every Starbucks."

The thought of washing down a Big Mac with a chai was too appealing to ignore, so we mashed up Richmond, Virginia's 1990-2000 Poverty Statistics by Census Tract along with Payday loan center locations. * Click to enlarge.

Richmond payday centers seem to roughly prefer to sit on the edges of areas with 15-30% poverty. People got to have a paycheck to give them an advance on, with 177% interest.

If a worker is short of cash and gets their full next paycheck advanced to them, how are they ever supposed to catch up?

With a windfall investment, or perhaps, another loan. — BEN POPKEN

* Combining 2000 poverty data with 2007 addresses is, admittedly, less than ideal, but it was the best we could get our hands on.

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Mon, 22 Jan 2007 18:10:55 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=230564&view=rss&microfeed=true
<![CDATA[ Payday Lenders Are Just A Symptom ]]> Payday lenders receive buckets of bane for preying upon low-income, under informed borrowers, as ruminated upon in a recent NYT piece:

"The problem is that many people have difficulty weighing the trade-off between immediate benefits and future costs. When confronted with easy credit access, some inevitably borrow more than they can reasonably expect to repay. Once they get in over their heads, they borrow more, if the law permits. It was thus all but certain that millions of society's most economically vulnerable members would borrow themselves into bankruptcy if confronted with easy credit access. If we are unhappy about that, the only recourse is to change the rules."

....but rather than blame the payday loan centers....

"A more deserving target would be legislators who supported lax credit laws in exchange for campaign contributions from lenders — or, better still, those who have steadfastly resisted campaign finance reform."

Or better, still, why don't we get taught fiscal responsibility in school? We have to memorize the periodic table, but no time is spent on vigorish.

You can't just pop the pimple, you gotta squeeze out the seed. — BEN POPKEN

Payday Loans Are a Scourge, but Should Wrath Be Aimed at the Lenders? [NYT]

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Thu, 18 Jan 2007 18:59:08 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=229807&view=rss&microfeed=true
<![CDATA[ Payday Lenders Come Under Fire ]]> From the Seattle Post Intelligencer:
"States should do more to restrict payday lenders, who pocketed $4.2 billion in fees from borrowers last year, according to a report released Thursday by the Center for Responsible Lending."

Payday loans, which offer quick cash secured with the borrower's paycheck, can saddle borrowers with huge fees and interest, " sometimes as much as 800 percent." The numbers in the report are staggering—the average payday borrower pays back $793 for a $325 loan.

"Consumer advocates want states to limit the annual interest rates charged on payday loans to no more than 36 percent — similar to a cap on payday loans to military personnel that Congress passed this fall." The industry, naturally, is against such a rate cap. 11 states ban payday lending altogether. —MEGHANN MARCO

More controls urged on payday lenders [Seattle P-I]

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Fri, 01 Dec 2006 11:29:08 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=218623&view=rss&microfeed=true
<![CDATA[ Payday Loanshark's Waters Drain ]]> A proposed cap on payday loan percentages charged to members of the military is nearing final approval. The bill aims to limit the vigorish to 36%, down from the usual 350%. Great, how about the rest of us?

Payday loan centers high-interest short term loans as an "advance" on your workpay. For the financially naive, these can prove difficult to escape.

The bill is part of a broader package on military spending and, if passed in the House and Senate, proves cause for a thumbs up.

That's assuming that the powerful loan shark industry is experiencing a shortage of bats in the DC area.

"Bill Capping Payday Loans Nears Final Approval" [Emerald Coast] (Thanks to something_amazing!)

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Wed, 04 Oct 2006 15:46:03 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=205267&view=rss&microfeed=true