If you have a complaint with a company in any of the following industries

• Electricity
• Gas
• Telephone
• Cellphone
• Cable/DSL
• Towing
• Railroads
• Movers

CCing your complaint letter to your state Public Utilities Commission (PUC) can help buff it up. Your PUC regulates these industries and is responsible for enforcing the law and investigating consumer complaints. Escalating your issue by sending it over there can make the offending company sit up and take more notice of your issue.

An alphabetical appendix of PUC websites by state is inside...

Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virgin Islands
Virginia
Washington
West Virginia
Wisconsin
Wyoming