This is a confusing story, but we don't really know why Jenny would make up such a crazy sequence of events.

Apparently, Bank of America randomly gave her $400. She thought this was money from a lawsuit settlement being deposited into her account. Apparently it wasn't. 4 days later, Jenny had a balance of $-159 and 9 overdraft charges. Bank of America says they have "no record" of the mysterious $400. What?

Read Jenny's email inside.

Hey guys!

A co-worker of mine sends me messed up articles from your site regularly and that's gotten me hooked. Anyway to make a long story short I was on vacation 2 weeks ago when I called the Automated Center of BoA to get my account balance to make sure I had enough money for food, gas, etc. My account was positive with a credit from my employer (May 3rd) and another $400 credit that was issued on May 6th.

I didn't question the random $400 credit as I have money from a lawsuit settlement flowing in at random times so I figured that was what it was. Anyway I returned home and checked my account online on May 10th. My account balance was -$159. I was dumbfounded on how I had spent over $1000 in a week (employer check and random $400). I scoured my account to see what went wrong and I couldn't find the $400. So I left my account to run its course because I hadn't made any purchases since May 8th and thought that the account would remain at -$159. So I check my account yesterday because that's when my employer check was direct deposited and I knew my account would be positive again.

I realized that I had been hit with not 1, not 3, not 5, but 9 overdrafts totaling $315. Not only do I think that this is excessive, I also blame BoA for this unfortunate event. Yeah I probably should have researched that $400 a little more, but why is a BoA associate randomly putting in $400 into peoples accounts and then 2 days later withdrawing it? I then researched your site to see who I should contact about this. I spoke with a representative named Felicia who told me that she doesn't see a $400 credit and withdraw that was made on my account. Seriously? Your company doesn't keep a record of things like this? Not only am I looking like a liar, but I'm also out $315.

So I'm basically just writing to vent and see what I can do about this situation. I have already written the CEO of BoA as mentioned in the previous posts. It was sent via UPS and reached their office at 9:45am this morning and signed by a Dixon. I guess I'll let you know the outcome of that.

Is this situation really messed up or am I just being crazy?

Thanks for listening!

Jenny

(Photo: cmorran123)