• Costco

    This Is Why Costco Revoked Their Super Nice Return Policy

    This picture shows why Costco changed their really nice return policy recently: because of jerkwads abusing it. Here's the IM conversation we had with a Costco employee who processed this return.

    mrbox: so Im here at work and this guy tries to return a phone
    mrbox: from a year and a half ago
    mrbox: like you can see all he brought was the box and accessories
    mrbox: this is why they took the policy away
    benpopken: What did you tell him?
    mrbox: well
    mrbox: he was like "I lost the phone, Costco's return Policy should cover everything."
    mrbox: I of course denied him the return, he got really upset, left, came back about 20min ago with the phone and said he found it
    benpopken: Where did he "find" it?
    mrbox: said at home.
    benpopken: did you process his return after that?
    mrbox: had to
    mrbox: yeah

    — BEN POPKEN

    Loading comments ...