We just received a note from Cingular's legal department.

They want us to take down their internal documents we posted. The items contain information about how they use a customer's "long term value" to decide if and what discounts to offer them if they try to cancel service.

Get 'em while you still can, folks.

Knew all those anti-Cingular posts would come to trouble.

With a capital T. And that stands for telephony!