• Cellphones

    Sprint Phone Saga: Activation

    phone.jpgWe called to activate our new Sprint phone.

    After punching in a few numbers, the automated voice response system said, "Oh, I see you have a corporate account. Please hold as I connect you to a representative," somehow managing to sound obsequious and deferential.

    We chatted with the friendly customer service rep. "Hm," she said, "we sent those out pre-activated." Lo and behold, it was.

    Sprint totally tagged the phone for executive lunchtime backrub treatment.

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