Reader Gaby writes:

[Chase.com's Business Online Banking] Keeps losing User Permissions settings. Daily. Administrator has to go to Chase online banking to set users access permissions (to view, or transact, and transact levels etc) for the various accounts. With many accounts and many users that's probably 50 clicks to set permissions. Save them, do something, come back and hey presto, no one can see anything anymore. Repeat process above. Cry. Scream. Do it again. And again.