customer service hell
Kristin and her husband say they've made all the payments on their
Nissan Altima on time, but Nissan has nevertheless denied their payments and reported them delinquent to credit bureaus.
Customer service won't help, and they don't know what to do. Their story:
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auto
Here's a weird symptom of the disease that's killing the auto industry — empty car dealerships, some of which are still open for business.
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used cars
Consumer Reports has put together a list of the quickest depreciating new cars so that you bargain hunters can snatch up a lightly used car for a good price. In case you weren't aware, new cars take a big hit in depreciation in the first few years of ownership — a smart buyer lets someone else pay that "new car" tax.
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customer service
Nancy asks, "I’m preparing to send a letter to Nissan’s customer service about a horrific experience I had at my local dealership. Do you have any pointers about tone or what specifically to include so that I know my letter will be taken seriously?" Great question!
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recession watch
If you're looking for a photograph to illustrate how our economy has changed over the past few months, take a look at this. No, that's not a parking lot in a town where everyone has the same taste. It's the Port of Long Beach, where "thousands of cars worth tens of millions of dollars are being warehoused," unwanted by the dealers who used to sell them. They're imports — Mercedes-Benz, Toyota, and Nissan orphans.
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bad salesmen
Jay writes in with a question: how do you get back your deposit from a car dealership when a deal goes sour? The salesman jacked up the price after an initial negotiation, and now won't refund the deposit: "He said we'd be surprised at what he can make up to keep the deposit."
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cars
Recent graduates shopping for a new car may be eligible for incentives offered by several automakers. The incentives are rarely advertised, unknown even to most dealers.
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intelligent design
Our pocket holds two things: our keys and our cellphone, so it's a good thing we don't own a 2007
Nissan Altima or Infinity G35. The intelligent I-Key used to start those models can be turned into a paperweight if placed within an inch of an active cellphone.
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nissan
Need a car? The 2007 Nissan Altima Hybrid vehicle meets the requirements of the Alternative Motor Vehicle Credit as a qualified hybrid motor vehicle. If you want to get in on this tax credit, it's best to buy early. From IRS.gov:
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readers
"What's better, a Nissan Sentra or a
Chevy Cobalt?" queried a reader, noting they could get a fully equipped Sentra for $14,500 and a comparibly tricked-out Cobalt for $13,600.
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Consumerist
New Pick-Up Truck Crash Test Videos! "Full-sized pickup trucks are marketed as tough machines, though new tests from the Insurance Institute for Highway Safety (IIHS) shows that crash-test protection varies widely. The latest IIHS test data reveal side-impact protection is Marginal or Poor for the Chevrolet Silverado 1500, Dodge Ram 1500, GMC Sierra 1500, and Nissan Titan." [Consumer Reports] [Videos]
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