Consumerist
microsoft
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glitches
Student's Windows 7 Won't Work, CSR Transfers Him To Vacuum Seller
Chris is a student who bought Windows 7 through his university, then tried to install it to a new computer after his old one broke, but ran into problems. He called Microsoft customer service and ended up talking to Oreck Vacuums. More » -
pcs
Microsoft Stores To Sell Bloatware-Free PCs
If you hate buying a new PC that's riddled with bloatware, you may want to pay a Microsoft Store a visit on your next computer shopping trip. They plan on selling PCs free of any third-party trial applications, reports OhGizmo. More » -
lukewarm mail
Xbox Live Customer Service Proves The Key To Solving Hotmail Woes
Richard, whose wife had her Hotmail account swiped by a hacker, was able to get it back by calling Xbox Live customer service, of all people. More » -
ask the consumerists
What Do You Do When Your Hotmail Gets Hijacked?
Richard says his wife's Hotmail account was hacked, and now she can't get into her email or fix the problem via Microsoft's customers service online or over the phone. He writes: More » -
video games
Man Wakes Up To Find Dog Went On Xbox Spending Spree
A man claims his dog bought spent $62.50 on video games by chewing on his Xbox 360 controller at night, Kotaku writes: More » -
xbox
Next Xbox Update Will Block Third-Party Storage Cards
A reader sent along this tip, and his complaint, that Microsoft's upcoming Xbox 360 update will block third-party storage devices. More » -
it looks like an apple, it tastes like an apple...
A Look Inside Microsoft's First Retail Store
Destructoid's Conrad Zimmerman hoofed it to the world's first Microsoft Store in Scottsdale. People actually camped out overnight in order to be the first to get a look inside, which shows you how little there is to do in Arizona. More » -
fast food
Burger King Welcomes Windows 7 With Seven-Patty Whopper
What could be more American than celebrating the launch of a new product with an almost comically unhealthy fast-food product? Unfortunately, the seven-patty Windows 7 Whopper is only available in Japan. More » -
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windows 7
5 Legal Ways To Get Windows 7 For Under $120
Windows 7, Microsoft's big bucket of bugfixes, hits stores tomorrow. If you had enough foresight to take advantage of Microsoft's public beta and pre-order discounts earlier this year, you may already have a cheap version of the new OS. If not, here are a few ways to pick up Windows 7 now, without having to hand over $120, the lowest official price for an upgrade. More »
10:57 AM on Wed Oct 21 2009
By Marc Perton
31,152 views, 98 commentsMost discussed rbb: Where did you find that price at Academic Superstore. Windows 7 Ultimate is $319 or 219 for the upgrade... more »
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xbox 360
Guy Orders 20 Xboxes, Microsoft Won't Give Him Right Power Brick For Just One
Jon ordered 20 Xbox 360s and was happy with all of them, except for the one that came with a mis-matched power brick adapter. He called Microsoft customer service but says he was stonewalled, dealing with a rep who was either quite misinformed, lazy, lying, or some combination of the three. More » -
good news
T-Mobile Posts Instructions On How To Restore Sidekick Data
If you've been waiting impatiently to get your data back on your Sidekick, here's your opportunity. IntoMobile reports that T-Mobile has posted data retrieval instructions on its website. They note that most but not necessarily all contacts should be there, but if you're one of the unlucky few who lost all of your data, T-Mobile has a shiny $100 gift card for you.
"T-Mobile posts Sidekick contacts recovery instructions!" [IntoMobile]
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danger
Microsoft: We May Have Recovered Sidekick Users' Lost Data
Maybe those lawsuits over the Sidekick data outage were a little premature. Microsoft, parent company of Sidekick maker Danger Inc, reports that they have recovered most, if not all, of users' lost data. Yay! More » -
we've changed our minds
T-Mobile: We Won't Swap Out Your Sidekick For A Different Phone
Amber is a pre-paid Sidekick owner who has been a T-Mobile customer for 7 years. After the recent T-Mobile data disaster, she doesn't intend to get burned again. She wants to switch to a different phone, and she wants T-Mobile to buy back her Sidekick since they can't deliver the data security they promised. Initially T-Mobile agreed, but then they pulled a Sidekick Data Outage on their promise and it disappeared forever. More » -
t-mobile
First Sidekick Data Outage Lawsuits Filed
After T-Mobile Sidekick users lost data access for the better part of a week, then lost the information stored on their phones, it should surprise no one that the lawsuits are already flying. Though it is surprising that none of them were filed by Perez Hilton. More » -
disasters
T-Mobile Sidekick Data Outage Turns Into Epic Customer Data Fail
This time last week, we thought of the T-Mobile Sidekick data outage as a mere inconvenient outage, but a temporary one. We grossly misunderstimated how badly T-Mobile and Danger/Microsoft could screw things up. More » -
online security
Microsoft Turns A Blind Eye To Phishing Scams On Xbox LIVE
William wrote to us this weekend to point out how little Microsoft does to fight phishing attacks on their hugely popular Xbox LIVE network. It's unfortunate they don't take this sort of crime more seriously, since so many kids—who by all rights should have less experience with phishing—are on Xbox LIVE. Below is what two different Xbox CSRs told William when he contacted them to complain about phishing attacks. More » -
happy endings
EECB Changes Price Tag To Fix Zune From $160 To $0
Brian believes a firmware update made his 80gb Zune give up the ghost, so he called customer service asking for a repair. The CSR's idea was for Brian to send the Zune and $160 so Microsoft — new 80gb Zunes are going for $217 on Amazon — but Brian had a different idea: call in an EECB airstrike. More »
