Peter writes:

Some construction work was ongoing in the neighborhood, and it disrupted the underground cable services. Verizon and the electric provider fixed their wires within a day. Cablevision couldn't figure out how to fix their underground wiring, so they proceeded to run a coaxial cable out of the pedestal on my front property, up a tree in my front yard, where it was tied on with some copper wire, thrown across the street, tied to a lamppost head again with copper wire, dropped back down the lamppost, into another pedestal. It sat like this for well over a month and Cablevision insisted there was nothing they could do about it...

Reach Time Warner Cable Executive Customer Service

Want To Spy On Comcast Subscribers? Comcast Has The Job For You!

ISPs Are Maniacal Stalkers Who Read Your Email And Watch You Surf The Web

Comcast: No Thanks FCC, Blogosphere Polices Us Just Fine

In the brief Comcast filed arguing that they doesn't need the FCC telling it how not to throttle its customers' internets, Comcast came up with a pretty special explanation:

The self-policing marketplace and blogosphere, combined with vigilant scrutiny from policymakers, provides an ample check on the reasonableness of such [network management] judgments.

Comcast: The Blogosphere Will Keep Us Honest [IP Democracy] (Thanks to Ninja of the DC!)
Comments Of Comcast Corporation (PDF)

ISP's Sneaky Fees

Tired Of Your Entrenched Service Provider? Consider A Local Alternative

In the Charleston SC area we are fortunate to have local a internet / phone / cable provider called Knology that has made customer service an art form.

Comcast Solves Problems For ComcastMustDie Readers

Want to get your Comcast issue resolved? Post it and your account number over ComcastMustDie.com. The guy who started the blog, journalist Bob Garfield, was interviewed on NPR's On The Media yesterday and he said that everyone who has done so has gotten a followup call from Comcast to look into their problem. If you look at the people who commented on the post, "Has Comcast Gotten Back to You?" you'll see a number several people saying the executive office reached out to them (Some people initially say Comcast didn't respond, but then a few days later write again to say that Comcast had). So, if you've got an unresolved Comcast issue, it can't hurt to give posting it and your account number over at ComcastMustDie a try.

ComcastMustDie [Official Site]
(Photo: cmorran123)

$1800 For FiOS House Fire Family Is Just An Advance, Says Verizon

It is not true that "Verizon is only offering the couple $1,800" as their lawyer has told the press. We have paid the couple that amount as an advance to cover some of their initial expenses, and we are attempting to negotiate an agreement to cover the remainder of their loss. Meanwhile, we are providing temporary housing for the couple at a nearby suit hotel while their landlord is renovating their rental apartment. Nonetheless, the couple involved in this case has decided to sue Verizon....

Comcast Mole Starts Blog

The Comcast insider who leaked the BitTorrent memo promises to tell all of Comcast's dark secrets at Shortnamenowitsgettinglong.com.

"I am just trying to help spread the truth about how screwed up Comcast is," the insider writes in their first post. "I am not trying to hurt Comcast's reputation or bad talk them, I think they do a good enough job themselves...You will find a lot of good information here. The information you want to see as a consumer and they don't."

We'll be watching, and Comcast will as well.

Inside Comcast
(Photo: cmorran123)

Even though some Qwest employees told our reader that Qwest wireless wouldn't work for her because "Macs are practically an obsolete system," Jon Lentz, Qwest director of network operations, wrote to inform us that Qwest, does, in fact, support the use Macs on its network:

UPDATE: $1800 For FiOS House Fire Family Is Just An Advance, Says Verizon

A Philly family is the latest to have their house set on fire after Verizon FiOs installers drilled through their electrical line. The Sammlers says the smoke from the fire and chemicals used to fight it ruined all their possessions, $58,000 worth. Verizon has offered the family $1,800. What will the Verizon Policy Blog have to say about this incident? Probably something along the lines of, "while the smoke at the Sammler house may be gone, the desire of customers still clamoring for the blazing hot speeds of FiOS is yet to be quenched!"

Warrington couple sues Verizon over fire [The Intelligencer via Network World]

PREVIOUSLY:
Verizon FiOs Install Results In Gas Line Breach
Verizon Spins Causing Electrical Fire During FiOs Install Into Sales Pitch
Verizon Techs Blow Out AP Reporter's Electrical Box During Installation
Verizon Continues Weird, Pointless Flame War With Networkworld Blogger
(Photo: davidbivins)

Qwest Can't Get Wireless Working Because Macs Are "Practically An Obsolete System"

"This year I moved in May 2007. My new housemates and I decided that we wanted to share wireless internet in our house. We order Qwest wireless the first week of June 2007.

When I received the modem and start up disc, none of the codes would work for my computer, nor my housemates. I called Qwest and was told that it was because I had a MacBook. During the month of June I called Qwest over nine times, and was repeatedly told in both polite and in rude terms that the problem was my Mac, not Qwest. During one call to Qwest, an employee told me that he could get it up and running in 30 seconds if my computer were a PC. When I asked him if any of his colleagues were trained for Macs, he told me that hardly anyone uses macs and Qwest should not have to train its employees in a practically obsolete system. He then transferred me, against my will, to the apple support line."

ComcastMustDie, a blog about how much Comcast sucks, is looking for someone to make a theme song for an upcoming podcast. They want it to be 90 seconds or less, contain instrumentals, vocals and it would be nice if they contained these suggested lyrics:

"Please why oh why? Comcast Must Die!"
"And I just sigh 'Comcast Must Die."
"'Cause they just lie, Comcast Must Die."
"'Goddamn!' cussed I. 'Comcast Must Die!'"

Submissions can be sent to bobosphere@gmail.com.

Theme Song Needed [Comcast Must Die]