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    • pharma

      Video: Go In For Migraine, End Up With Amputation

      Imagine going to the doctor for a severe migraine and ending up with your right arm amputated. That's what happened to Diana Levine when her doctor injected her with Phenergan, it seeped out of the vein into an artery, and gave her gangrene. More »

      1:07 PM on Fri Nov 21 2008
      By Ben Popken
      15,311 views, 77 comments

      Most discussed RudeandRude: I hate to side with a pharma company, but I'm not really sure it's anyone's fault in this case. more »

    • success stories

      EECB Convinces Best Buy To Pay For Damage To Car

      Here's a good example of how to write an effective Executive Email Carpet Bomb, or EECB, to break through the "please hold" purgatory of the company's phone system. Alicia's car's bumper was scratched by a Best Buy employee, and calling consumer relations as directed proved fruitless. Now she's got a check in her hands from Best Buy to pay for the repairs.

      We have quite a few stories now about Best Buy responding favorably to EECBs, which goes to show that if you can find a way to reach the company's executives—and you write a good EECB—your odds of having your problem favorably resolved improves considerably. More »

      6:34 PM on Thu Nov 20 2008
      By Chris Walters
      10,603 views, 48 comments

      Most discussed Mless: ...46" TV in a Fit? wow... more »

    • aig

      AIG's CEO Issues Statement About $343,000 Phoenix Seminar

      Bothered by news reports about another high-priced junket, AIG's CEO Edward M. Liddy issued a public statement to correct the innacuracies he saw. AIG Media Relations emailed it to us and wanted to make sure we shared it with our readers, and since we're all about sharing at The Consumerist, here it is: More »

      9:46 AM on Wed Nov 12 2008
      By Ben Popken
      16,311 views, 110 comments

      Most discussed ADismalScience: This conference was approved because it provides the kind of communication we must conduct with the people who sell our more »

    • taking it seriously

      AIG Spends $343,000 On Secret Seminar

      AIG is hurting so bad that we just gave them another $40 billion, while execs live it up at another luxury junket, this one costing $343,000. KNVX uncovered another high-priced conference taking place at the Pointe Hilton Squaw Peak Resort in Phoenix, AZ. They reported that AIG made efforts to disguise its presence, making sure no AIG iconography was out in the open. One hotel employee said that staff was forbidden from even saying the word AIG. AIG said seminars like this, which was for independent financial advisers who steer customers to AIG, are essential to its business. They also said that most of the seminar's costs would be picked up by other corporate sponsors. AIG said in a statement, "We take very seriously our commitment to aggressively manage meeting costs."

      Another AIG Resort "Junket": Top Execs Caught on Tape [ABC] (Thanks to Andy!)

      12:12 PM on Tue Nov 11 2008
      By Ben Popken
      7,805 views, 134 comments

      Most discussed ADismalScience: A good analogy for these types of seminars - catalogues. Catalogue mailings are an up-front expense used to draw retail more »

    • debt collectors

      Debt Collector Bullying Me To Sign Affidavit Saying I Can Pay More Than I Can

      Sarah has $40k+ in student debt that went into default after she got sick and had to spend a lot of money on medical care. She's been paying it off, but one of the companies that owns one of her loans, NCO Financial, has told her that unless she signs a legal document that says she can pay $260 a month, they're going to place her account back in collections and start harassing her even more than they are now (they're already calling her daily at home and work)... More »

      8:46 AM on Tue Nov 4 2008
      By Ben Popken
      15,250 views, 127 comments

      Most discussed rshettle: If I were in your shoes I would probably tell them to go pound sand. Aside from what Ben suggested, more »

    • insurance

      How To Save On Homeowners Insurance

      With the economy in the dumper, it seems like everyone is looking for ways to save on everything. Not wanting to stand in the way of this lovefest for saving, we're proud to bring you six ways to save on homeowners insurance from Smart Money: More »

      1:53 PM on Thu Oct 30 2008
      By freemoneyfinance
      5,764 views, 29 comments

      Most discussed AMetamorphosis: I can't believe this tip was missed: Get your auto & home owners insurance policy from the same provider and they more »

    • insurance

      Hospital Bills Woman For Waiting 19 Hours Without Seeing Dr

      Amber Joy Milbrodt waited for 19 hours in a Dallas emergency room to get her broken leg fixed without seeing a doctor before she finally left. Two weeks later, she got a bill for $162. The hospital says it was for when a nurse checked her vital signs. "She's not paying for waiting...She's paying for the assessment she received." said Rick Rhine, the hospital's vice president in charge of billing. "It should have been more like them paying me for having to sit in the emergency room for 19 hours," Amber told The Dallas Morning News. Amber says she's not going to pay the bill.

      Dallas hospital bills woman who waited 19 hours and never saw a doctor [Chron] (Thanks to Chester!) (Photo: xxxlps)

      9:15 AM on Wed Oct 22 2008
      By Ben Popken
      18,217 views, 229 comments

      Most discussed sir_pantsalot: If the government ever takes over health care we will look back on this and reminisce about the good old more »

    • money meltdown

      Backlash: Outrage Forces AIG To Cancel Second Pricey Hotel Party

      AIG has decided to cancel a second pricey hotel party for their brokers after receiving another loan from the Federal Reserve for $37.8 billion dollars. AIG defended throwing a $400,000 week long bash for its top independent insurance agents and some AIG employees immediately after the bailout — claiming that these events were "standard industry practice" and that they must continue. They announced that they would go ahead with another event at the Half Moon Bay Ritz-Carlton in northern California. 50 AIG employees were expected to attend. More »

      12:55 PM on Thu Oct 9 2008
      By Meg Marco
      10,624 views, 92 comments

      Most discussed DemolitionMan: To side with the devil on this matter, I used to sell insurance. These comp plans were what we looked more »

    • personal finance

      Test Your Personal Finance Skills With These Quizzes

      Kiplinger has two quizzes named "Financial Truth or Bunk?", and they go through some of the more popular tips you've heard about personal finance, including lines like:
      • You can't lose money investing in bonds.
      • Stay-at-home moms or dads need life insurance, too.
      • Don't buy a red car — it'll cost more to insure.
      • Dollar-cost averaging boosts investment returns.
      • The percentage of stock in your portfolio should equal 100 minus your age.
      More »

      11:14 AM on Thu Oct 9 2008
      By Chris Walters
      4,858 views, 38 comments

      Most discussed floraposte: I got an utterly bogus 83%, including scoring correctly on one question that I didn't understand any of. However, more »

    • insurance

      Confronted With Hotel Bills, AIG Says, "This Is Totally Normal!" And "We're Having Another One!"

      AIG says that the "retreat" that ABC News reported on the other day was really just an event for AIG's top independent agents — and that only 10 employees were present out of 100 attendees. Here's how they explain in a press release: More »

      5:52 PM on Wed Oct 8 2008
      By Meg Marco
      19,975 views, 126 comments

      Most discussed cf27: Let's put this in context. AIG, among other things, sells insurance. If you sell a lot of AIG more »

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