super bowl
Sure,
Super Bowl ads are a great way to generate a lot of buzz for your company or product. But how do you fare in the long term? Consumer Reports Home took a look at two stars of Super Ad Bowl 2009: Cash4Gold and
General Electric.
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the last year of network television
Hey, are you ready for Comcast to take more control over your entertainment? Then great news for you! Yesterday a rumor leaked that the cable giant is negotiating to buy 51% of
NBC Universal, which includes the movie studio Universal, Universal theme parks, the NBC network, and shows like 30 Rock and SNL.
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lawsuits
We've heard about quite a few recent class-action settlements that you just might be eligible for, as well as cute little baby suits still looking for claimants. Products included: energy drinks, name-brand
prescription drugs, and zombie microwaves.
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wcia 2009
An internet auction giant, payment processor and ticket broker? Or the parent company of CNBC, retail store card giant, maker of light bulbs and appliances... No, we don't mean the Sheinhardt Wig Company...
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general electric
Reader Zack is frustrated with General Electric because they offered to inspect and repair his washing machine as a courtesy, then after they came by they stuck him with the bill. Now they're threatening to send him to a collection agency.
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price errors
You can get a great deal on this GE cordless handset and answering machine system. Regularly $79.99, now, yours, for the low low price of $79.99! This deal is too good stick around. Run, don't walk. Don't run, sprint. Crash your car through the store windows and have a passenger riding shotgun to grab this deal as you careen by, this will simultaneously distract and outpace other shoppers you may be competing with. Supplies are limited. Act now. Buy today.
(Thanks to Chris!)
fire hazard
GE is recalling 92,000 microwave/oven combos because "door switch in the microwave oven can overheat and ignite plastic components in the control area, posing a fire hazard to consumers." The CPSC knows of 35 fires caused by the overheating door switch, one of which set fire to the adjacent kitchen cabinets. Whoops.
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bad buy
Consumer Reports tested some washers in June and found two that left stain-soaked swatches nearly as dirty as when they went in. Now further tests have revealed that the washing machines actually made the clothes dirtier! From Consumer Reports:
Door seals in the GE WCVH6600H[WW], $900, and WBVH5100H[WW], $750, frequently trapped washcloths during the high-speed spin cycle. The seals were abraded and deposited ground-up rubber on the cloths. We tested one unit of each washer before they were sold at retail and one unit each bought at stores anonymously. Door seals in all four washers left the residue, and we couldn't completely remove the resulting stains with further washing.
Consumer Reports has downgraded the washers to "not recommended."
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appliances
To say that Paul is upset about his refrigerator would be an understatement.
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ge
Just days after
Australia announced legislation restricting the sale of
energy-wasting incandescent light bulbs, GE has issued a press release announcing an "Advancement in Incandescent Technology" that will lead to "New High-Efficiency Lamps." Oh, really. The bulbs, which GE says will be on the market by 2010, will be twice as efficient as current incandescent lamps, and no where near as efficient as current compact fluorescent bulbs. Gee-whiz. From their press release:
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customer service
CRMLowdown sifted through countless customer service surveys, studies, and real-life experiences to come up with a pretty damn impressive list of the best/worst companies for customer service.
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false advertising
Home Depot markets the GE SmartWater water heaters as "high efficiency." But when you read the government energy guide on the side, it turns out the boiler is inefficient for its class.
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complaints
Michele is pissed. Her plates won't fit into her GE Triton Eterna dishwasher.
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clips
Here's another old-skool cut, currently top of the Google charts when you search for "GXCF20E." It's
GE's water cooler and it's hard to put in without spilling water on your fax machine placed precariously next to 5 gallons of water. Click to see video.
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complaints
Doug just wants his dishwasher to burn his house down. He adds an expletive before house in his letter, but this is a family blog, after all. The CPSC sent Doug a letter telling him to contact GE as he had a dishwasher affected by the recall. One case of the dishwasher catching on fire and causing minor property damage was reported, but GE didn't seem to care much, submitting Doug to a byzantine maze of rotting phone trees and callous reps. It was only after Doug lied to the phone tree was he able to get traction on his issue.
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ge
It's a sultry June, so what better time to have a nice, refreshing glass of ice to quench your summer thirst? But if you've got a GE refrigerator with built-in ice dispenser, watch out! You may find yourself with a throat full of jagged metal shards, your thirst to be quenched not by water's magical solid state but instead by the copper gore bubbling from your esophagus's shredded plush lining.
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customer service
"I needed to buy a new water filter for my GE Refrigerator," Bruce writes
The Consumerist. "Although I could find better prices from internet merchants, my immediate desire for fresh water made me seek out a local source, and that was Sears."
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