Consumerist
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fry's
Compact Fluorescent Light Bulbs: Some Assembly Required
Jim spotted this confusing sign at a Fry's store in Campbell, Calif. On a display of compact fluorescent light bulbs, the store helpfully notes that some assembly is required. "Is it safe to assemble your own fluorescent light bulbs?" he wrote. "I mean with the dangerous mercury vapor and all?" More » -
receipt controversy
How NOT To Get Past Fry's Receipt Checkers
The last line of defense against armed robbery at Fry's: receipt checks. Three men loaded up carts with merchandise at a San Diego store, and just headed for the door. More » -
fry's
Criminal Complaint Against Embezzling Fry's VP Unsealed
Read the dirty details of the 26 page complaint against the Fry's VP caught embezzling $65 million here. Post your favorite tidbits in the comments. -
fry's
Fry's VP Arrested For Embezzling $65 Million
A Fry's VP was arrested last Friday for embezzling $65 million from the electronics retailer to fuel a gargantuan gambling lifestyle and feed his appetite for excess. More » -
black friday
28 Bad Things That Will Happen On Black Friday
A Fry's electronic worker has posted his predictions for 28 bad things that happen inside stores this Black Friday. There's things on there like registers being down, full-on face-punching between customers, and customers and employees getting away with shoplifting. It's not just for Fry's, I imagine these things will be happening in stores across America, assuming people have any money left to go Black Friday shopping this year. Maybe you can make the 28 things inside into a Bingo Card and play against your friends... More » -
phone numbers
Updated: Fry's Electronics Home Office Company Directory
Inside, the Fry's Electronics Home Office corporate directory. Some of these extensions are duplicates, but the list seems to work in general. If you're having trouble getting traction on a customer service issue with the notoriously difficult to reach company, this could be your lodestar. Update: An insider went through the giant phone list and broke out the upper-level people by their job area. More »
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black friday
Fry's Employees Sell Opportunity To Cut Black Friday Line
Fry's employees in Renton, Washington sold Black Friday aspirants the chance to cut to the front of the pre-dawn line for between $108.79 and $200, including tax. Puzzled shoppers were assured that the money went to Fry's, not the employees. A Fry's worker explained the situation with disarming naiveté:
When KING 5 asked about this at the customer service desk, one employee said: "Oh they stopped doing that. They weren't supposed to." The employee said the store manager put a stop to it.
Anyone who paid the advancement fee will receive a full refund. The rogue salesmen will be sent to the back of the unemployment line.Fry's shoppers offered chance to cut in line - for a price [KING 5 News]
(AP Photo/Don Ryan) -
fry's
1,300 Unopened Rebate Applications Found In Dumpster
This is a picture of the 1,300 unopened rebate forms a Mercury News reporter found in a dumpster near Vastech, a rebate processor for Fry's Electronics.
When confronted, the company's owner blamed it on a lazy employee who no longer works for Vastech and offered to process and sign checks for all of the envelopes in front of the reporter.
Stories like this make Matt's "as organized as a Swiss train system" rebate tracking methodology seem less and less insane. More »
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computers
Departmental Phone Extensions For Every Fry's
Here's a potentially handy list of phone numbers for Fry's, the electronics retail chain, for bypassing the store operator. Apparently, each Fry's phone system is set up the same way with the first five digits being the "base" number and the last two being the extension number. More » -
investigations
All The Computer Tech Needed To Do Was Reconnect A Power Cable. Cost? $59.99, $69.99, $119.99 and $275!
KCAL did an undercover camera investigation to which computer repair places were incompetent/scammers. They took perfectly working computers and just disconnected the cable from the hard drive to the motherboard, then took the computers to different repair shops to see what they said. More » -
fry's
Best Buy Minimum Wage Monkeys Can't Compete With Fry's
What do you get when you staff your electronics superstore with pimply and gangly minimum wage monkeys? The sort of apathetic customer service that causes even those with monk-like patience to snap the rigid palm of their hand into the base of a Best Buy's employee's nose over and over and over again until blood starts ejaculating from their ears. More »
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