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      Customer Service

      Verizon FiOS Sets Another House On Fire

      By Ben Popken, 12:05 PM on Tue Nov 6 2007, 51,034 views

      UPDATE: $1800 For FiOS House Fire Family Is Just An Advance, Says Verizon

      A Philly family is the latest to have their house set on fire after Verizon FiOs installers drilled through their electrical line. The Sammlers says the smoke from the fire and chemicals used to fight it ruined all their possessions, $58,000 worth. Verizon has offered the family $1,800. What will the Verizon Policy Blog have to say about this incident? Probably something along the lines of, "while the smoke at the Sammler house may be gone, the desire of customers still clamoring for the blazing hot speeds of FiOS is yet to be quenched!"

      Warrington couple sues Verizon over fire [The Intelligencer via Network World]

      PREVIOUSLY:
      Verizon FiOs Install Results In Gas Line Breach
      Verizon Spins Causing Electrical Fire During FiOs Install Into Sales Pitch
      Verizon Techs Blow Out AP Reporter's Electrical Box During Installation
      Verizon Continues Weird, Pointless Flame War With Networkworld Blogger
      (Photo: davidbivins)

      Read More: Customer Service, ISPs, Lawsuits, Pennsylvania, Philadelphia, Readers, Top, Verizon, Blogs, FiOS, Fires

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    New York, 11:13 PM
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