• Customer Service

    Paypal's PR Agency Promises to Help Resolve Consumerist Reader Complaint

    Last week we wrote about Max, who tried to send money to his friend through Paypal but found himself ensnarled in a technical and customer service nightmare. In the end, his road of good intentions lead to B"anned from Paypal and Ebay Land," a decidedly unhappy place excised from The Wizard of Oz as it frightened the focus group children terribly so.

    Today, a Paypal PR flak emailed us, wanting to reach out and touch Max.

    We've forwarded her email to Max who can talk to Kara at his discretion.

    Will this debauch have a happy ending?

    Even if so, it will still be quite pathetic if it takes the firm touch of a hamburger helper to get Paypal to not treat its customers like meat to be minced.

    Previously: Paypal Penalizes Good Samaritan

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