Every so often, Tom Bartlett writes a letter to a consumer products division. The letters always contain backhanded compliments and odd questions, phrased just so.

The company responds with a page from its laminated manual. Sometimes they even throw in a coupon. Here's his latest.

Dear Huggies Baby Wipes,

First of all, let me say how much I love your baby wipes. They're so moist and soft I actually look forward to diaper changes — and so does my baby!

I'm also pleased that Huggies Baby Wipes come in so many great scents, like lavender and chamomile. I was wondering, though: what about peppermint? Nothing says "clean" like peppermint, except maybe bleach. But bleach baby wipes are probably a bad idea. I recognize that. Peppermint, though — that's a winner!

Let me know what you decide.

All the best,
Tom

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