Want to bypass Sony Ericsson grunt level support? An anonymous SE rep reached out to us and provided the following:

I thought I'd pass on the below contact information... If your readers have an issue with a Sony Ericsson product, they might trying giving Sal a call when — and i mean when, not if — the traditional customer service line (1-866-766-9374) doesn't prove fruitful.

Sal Milic
Sony Ericsson Executive Escalations Department
Phone: 1-866-737-3366
Fax #: 1-919-573-0394
E-mail: seee@support.sonyericsson.com

Thanks, Anon! — BEN POPKEN