Consumerist
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the check is in the ... oh, never mind
Florida AG Sues TigerDirect For 'Continually Blaming Customers' For Rebate Delays
Waiting for a rebate from TigerDirect? Good luck with that. In a suit filed last Friday, Florida Attorney General Bill McCollum is charging the company with, among other things, promising customers that rebates would arrive in about 8-10 weeks of submission, when in fact "a vast number of customers experienced delays ranging from one to more than eight months, before receiving their promised rebates, if at all." The suit also charges TigerDirect with engaging in "deceptive and unfair trade practices." More » -
zombie retail
The Sort-Of Comeback Of CompUSA
We previously reported that CompUSA refuses to die, and has reappeared. What I never expected to see was an article in BusinessWeek touting the reborn CompUSA's success. More » -
zombie retailers
Systemax Wants To Buy Circuit City Website For $6.5 Million
Systemax, the company behind Tiger Direct (and the buyer of CompUSA's remains when it went out of business over a year ago) has announced it plans to buy the Circuit City e-commerce business for $6.5 million cash plus a share of the revenue over a 30 month period. More » -
zombie retail
What The Hell? Why Are There CompUSA Stores?
Wired is reporting that there are about 30 CompUSA stores — run by the folks behind TigerDirect. CompUSA cannot be killed! It will rise again! More » -
circuit city death watch
No Deals: Notorious CompUSA Liquidator To Run Circuit City Closings
Your worst suspicions have been confirmed, the liquidator that ran the notoriously awful CompUSA liquidation (they actually raised prices, click here to see a photo) is conducting the liquidation of 155 Circuit City stores. More » -
compusa
CompUSA Repairs Laptop After New TAP Company Refuses
Assurant Solutions, the company that's supposed to be honoring any outstanding TAP agreements with former CompUSA customers, likes to refuse service for arbitrary reasons. Luckily for TAP-holders, CompUSA has said it will honor any TAP agreements if Assurant doesn't. The guy with the broken laptop wrote back to let us know that CompUSA indeed came through for him after every attempt he made with Assurant ended in rejection. More » -
compusa
CompUSA Says They'll Make Sure Your TAP Service Is Honored
Lonny Paul, the director of e-commerce for the rebooted CompUSA, contacted us today regarding a reader's tale of TAP woe. Lonny writes,
More »The All-New CompUSA will do everything they can to assure customer satisfaction, including working with Assurant to ensure satisfacton or handle it ourselves.
It is very important to the All-New CompUSA that every customer know that things are much different. In addition to the wider selection and lower prices, there is a higher level of customer service.
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CompUSA TAP
What Is CompUSA's TAP Service Like, Post-CompUSA? Not So Great
(Update: The new CompUSA contacted us to say they will make sure all TAP agreements from the previous incarnation of the company are properly honored.) Remember when CompUSA shut down? Before it emerged from its ashes to fill my inbox with daily email circulars, it announced that Assurant Solutions, the company that underwrote its Technology Assurant Plan (TAP) extended-warranty service, would be honoring all remaining TAP agreements. Now a Consumerist reader, Tom, has a problem with the power cable on his laptop, and Assurant Solutions says they won't replace the frayed cable: "[The CSR] tells me that he is unable to help me any further since the damage isn't accidental." Apparently "honoring" means "we'll take your calls, but turn you down." More » -
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compusa
CompUSA: This Video Card Is $114. Whoops! Just Kidding!
Joe was browsing through his CompUSA catalog and noticed a good deal on a video card, but when he tried to order it he was told that it was a misprint and that CompUSA wouldn't be honoring the advertised price. More » -
worst company in america
Round 37: BestBuy vs CompUSA
This is Round 37 in our Worst Company in America contest, Best Buy vs CompUSA!Inside, readers comments from previous rounds on why they hate each company... More »
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TigerDirect bought CompUSA, and just announced a grand re-opening of 15 stores and the regular opening of one store.
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fines
Sears, Best Buy, Wal-Mart And Others Fined For Not Warning Consumers About Analog Obsolescence
The FCC handed out a whole basketful of fines to electronics retailers today: $1.1 million for Sears and Kmart; $992,000 for Wal-Mart; $712,000 for Circuit City; and amounts between $168,000-384,000 for Target, Best Buy, CompUSA, and Fry's Electronics. What made Christmas come so early? They were all failing to warn consumers that analog-only TVs and tuners will stop working on their own when the digital switchover comes next year. More » -
liquidation
CompUSA Sells Shattered LCD With "May Have Minor Damage" Tag
Reader and blogger John writes in to let us know that not only is CompUSA selling a broken Sony DVD player for $179.98 (that's 40% off the sticker price,) they also have the above-picture completely %$#@ing broken LCD for only $100. More » -
liquidation
CompUSA Sells "Defective" DVD Player That "Does Not Work" "As Is" For $179.98
CompUSA is selling a broken Sony DVD player for $179.98—that's 40% off the sticker price! The Wife over at Bastion of Mediocrity noticed that the sticker also reads: "Defective," "Does Not Work," "As Is." More » -
photos
CompUSA Employees Jerking Off As They Await Store's Death
Now that they're either liquidated or being sold to TigerDirect, it's getting pretty chillax around CompUSA land. Here are some pictures reader Jon snapped when he went to snag some computer deals. In the left you can see a CompUSA employee whiling away his last remaining hours by playing a first-person-shooter. In the right, you can see the manager of the store talking to his friends and buying tickets for rap concerts. Jon says he stood in the computer section for twenty minutes before anyone helped him. Jon isn't mad, really, as he got some good deals, "but what an interesting way to close out the store," he writes on his blog. What was that, something about not with a bang, but a whimper? Full size pics inside. More »
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''Everything will be brand new.'' - Gilbert Fiorentino, CEO of TigerDirect, on his company's takeover of the remaining CompUSA stores. [Miami Herald]
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new beginnings
TigerDirect Will Take Over 16 CompUSA Stores
TigerDirect has gone through with its plan to purchase CompUSA, including its website, inventory, and "16 of the best CompUSA retail stores," according to an email sent by CEO Gilbert Fiorentino to TigerDirect employees. The tipster writes, "This also includes Tiger absorbing a fair amount of their stock, though most of what's in the stores IS going to get cleared out." More »
compusa
New York, 9:06 PM
Mon Nov 23
20 posts in the last 24 hours
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