Consumerist
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free publicity
Best Buy Can Now Overcharge New Yorkers 'Round The Clock
If you like Best Buy, come to New York City! In November the company will open its first 24-hour store, in the remodeled carcass of the Circuit City that formerly anchored Union Square. In fact, it's probably best we call it the Circuit City Best Buy to avoid confusion. According to Best Buy's PR department, the store will also feature "the largest Best Buy Musical Instruments Department in the United States."
"Best Buy Opens First 24-Hour Store" [RetailWire]
(Photo: Ben+Sam) -
the check is in the ... oh, never mind
Florida AG Sues TigerDirect For 'Continually Blaming Customers' For Rebate Delays
Waiting for a rebate from TigerDirect? Good luck with that. In a suit filed last Friday, Florida Attorney General Bill McCollum is charging the company with, among other things, promising customers that rebates would arrive in about 8-10 weeks of submission, when in fact "a vast number of customers experienced delays ranging from one to more than eight months, before receiving their promised rebates, if at all." The suit also charges TigerDirect with engaging in "deceptive and unfair trade practices." More » -
videos
Circuit City Sure Had A Lot Of Optimism Near The End
Check out these ridiculous corporate propaganda films from poor, sweet Circuit City, back when it was still struggling to differentiate itself from Best Buy in some way other than "worse."
"The path to success can change in an instant," proclaims one of the videos. More »
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prognostications
Goldman Sachs Thinks Walmart And Amazon Are Gonna Kick Best Buy's Ass
Best Buy has been downgraded to neutral from "buy" by Goldman Sachs on concerns that Amazon.com and Walmart are poised to begin a serious asskicking. More » -
credit cards
Man Can't Track Down Phantom Circuit City/Chase/Best Buy Credit Card
Ah, the perils of having a credit card issued by an electronic store that dies a slow, painful death, only to come back, haunt you and resist all attempts at seances and exorcisms. More » -
that was fast
The "New" CircuitCity.com Ships Shoddily-Wrapped TV Mount Missing Half Its Parts
The new CircuitCity.com is already disappointing customers, this time by shipping a half-complete TV mount that looks like it was wrapped by an over-caffeinated octopus. Unsurprisingly, our anonymous tipster had to slog his way through two customer service departments before extracting a promise to ship out the missing parts. Why can't CircuitCity.com just ship him a new mount? Apparently, they have to first botch the parts shipment. Our tipster decided this wasn't worth his time, and instead ordered a second mount. Circuit City promises to refund his money once they receive back the defective mount...
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ask the consumerists
Circuit City Sends Rebate Check One Year After Purchase
Jan bought a keyboard from Circuit City last year. Since then, the company filed Chapter 11, the stores liquidated and closed, and another company bought the name. But last week, Jan finally-FINALLY-received her rebate check. Now she wants to know: is cashing this thing a good idea? More » -
circuit city resurrection watch
Tell Eerily Resurrected Circuit City To Step Off In One Easy Step
Just like the ending of a horror movie, Circuit City has gone and plunged its soil-covered claw from its grave. Its site may have new owners, but that doesn't mean it's lost all of your tasty personal info. More » -
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Zombie Retailer
CircuitCity.com Reborn As... Circuit City!
CircuitCity.com is back, and it looks eerily familiar. The zombie website is now controlled by Systemax, the same folks who own Tiger Direct. Though the new site may look similar to the old, no doubt part of Systemax's goal to keep alive a "proud brand that America has grown to count on," it isn't nearly as consumer-friendly as we would like...
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Circuit City is dead. Long live Circuit City! Circuitcity.com is already about to relaunch. They'll let everyone know via Twitter when they open. No word whether they will actually be distinguishable from TigerDirect.
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circuit city resurrection watch
TigerDirect Parent Company Buys Circuit City Website
Systemax Inc., parent company to discount electronics retailer TigerDirect and the new owner of CompUSA, has purchased Circuit City's brand, trademarks and e-commerce business, to the surprise of exactly no one. More » -
circuit city
Circuit City Has Left Us, But Its Uniforms Live On
The Circuit City death watch is long over, but now there's a way to preserve those memories forever—maybe even to outfit an entire troupe of Circuit City re-enactors. Reader chainofcommand02 was shopping in a grocery outlet store when he discovered several cases of Circuit City polo shirts. Yours, for only $1.00. More » -
customer service
Did Bad Customer Service Doom Circuit City?
Best-practices guru Joel Spolsky thinks Circuit City imploded because of their terrible customer service, not any "recession" or "macroeconomic conditions" nonsense. To prove his point, he looks at thriving New York electronics retailer B&H, which succeeds because they understand that stellar service leads to healthy profit margins. More » -
recession
Who Is Mourning The Death Of Circuit City? Monster Cable
The notoriously litigious manufacturers of insanely and (some would argue) needlessly expensive cables, Monster Cable, are apparently hurting after the death of Circuit City. USAToday says that the company is slashing prices in order to increase market share. More » -
wcia 2009
Worst Company In America: Bank of America VS Circuit City
A bittersweet goodbye to an incompetent electronics store? Or a kick in the butt to last years returning champion?
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zombie retailers
Systemax Wants To Buy Circuit City Website For $6.5 Million
Systemax, the company behind Tiger Direct (and the buyer of CompUSA's remains when it went out of business over a year ago) has announced it plans to buy the Circuit City e-commerce business for $6.5 million cash plus a share of the revenue over a 30 month period. More » -
circuit city death watch
CircuitCity.com Threatens To Rise From The Ashes
A mysterious message can be found at the website of recently-defunct retailer Circuit City. More » -
wcia 2009
Worst Company In America: AT&T VS Circuit City
The death star vs a bankrupt, liquidated retailer in its final year of eligibility? Who makes you angry?
More »
circuit city
New York, 12:53 PM
Sun Nov 8
7 posts in the last 24 hours
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