Customer Service
Garth writes in complaining about his workout join. They're triple-billing him, he says. Not only that, they seem to be actually messing with his mind when he tries to remedy the situation through the telephone customer service: 20 minute holds, inane music and telling him to fax his bank records in to numbers that aren't even valid fax lines.
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Starting this weekend, there will be no more purchases to be proofed, receipts to be scrounged from trashcan depths, or nail-biting as your bets fail on the misbegotten hope that your rebate check will arrive in time to keep your checks from bouncing. Starting this weekend, Office Max will end it's mail-in-rebate program.
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"interesting teens in bukkkake action."
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Roundups
ModerateSnark: You mean the Oompa Loompas may have taken a Poompa Doompa in the Chocolate River?
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After much hand and flag-wringing, a laptop containing millions of veteran's personal data has been recovered. A preliminary analysis by police reveals that the sensitive information was not accessed during the theft.
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There are absolutely no new ideas in advertising. In this latest proof, Chrysler rips off Volkswagen ripping off Mitsubishi by playing up the combustible engine's ethnic heritage, in this case, as in VW's, German. The campaign introduces Dr. Z as CEO and spokesmensch. To cries of "I can't see any lederhosen," Daimler replies, "Farfegcocca."
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Boobies
In protest of Victoria's Secret employees acting like boobs, a national protest plans to whip out theirs.
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Eagle-eyed reader Billifer von Raptor spotted the following sign in a local Wahoo's Fish Taco in San Diego, CA and was disturbed by its promise, what with something in Afghanistan and Iraq going on.
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BP is under federal investigation for allegations that a group of executives plotted to corner the propane market. And corner they did, but instead of making $20 million, they lost $10 million.
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• Willy Wonka has some health code violations.
[CT] "City health department orders candy plant closed"
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Eyes
One of the reasons they greet you might be to stop you from stealing. But it turns out you can prevent shoplifting
and not puncture your customer's personal bubble: just paste eerie cardboard eyes all around the store.
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Verizon
It's nice to tell Verizon they can't have any more of your money. Less nice? When they decide to just take it anyway.
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Amex
Nauseous from the wild roller coaster of his Amex
APR's oscillations, Ben McConnell over at the Church of the Customer blog has flung himself off the ride at high velocity:
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Sweat
What American city inspires (then perspires!) the most armpits? What vast metropolis reeks the most like a giant Italian sub?
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Apple
While we're subversively busy this morning giving our TSA lurkers more bullet-points for cool swag they can justify confiscating from us as dangerous weapons (we imagine a common determinant in their thought process is: "Wouldn't I look just
darling in that passenger's swank rhinestone belt and Gucci stilettos?") let's add the iPod Nano to the list!
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