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    • victories

      Senate Protects Employee Rights With Forced Arbitration Ban

      Yesterday, the Senate adopted an amendment that will prevent federal funding from going to any contractor that requires its employees to use mandatory binding arbitration, instead of court, for sexual assault and civil rights claims against the company. More »

      6:31 PM on Wed Oct 7 2009
      By Alex Chasick
      9,416 views, 99 comments

    • forced arbitration

      No Arbitration For Halliburton Sexual Assault Case, Court Holds

      A woman who was allegedly raped while working for Halliburton/Kellogg Brown & Root in Iraq will have her civil claims heard in court, not by a company-selected arbitrator, thanks to a ruling by the Fifth Circuit Court of Appeals. More »

      12:28 PM on Wed Sep 16 2009
      By Alex Chasick
      7,791 views, 81 comments

    • craptops

      Dell Customer Says Company Replaced His Broken Laptop With Cheaper One, Won't Make Good

      Feisty Dell laptop purchaser Elijah says he bought a Dell laptop that failed him, and when Dell warrantied it out it sent an inferior one in its place, saying it had comparable functionality. As this replacement laptop has a smaller screen and a weird haunted keyboard that presses Ctrl all on its own, Elijah doesn't agree. More »

      9:25 AM on Wed Sep 2 2009
      By Phil Villarreal
      6,925 views, 73 comments

      Most discussed GMFish: God, I'm old enough to remember a time when people would actually recommend buying from Dell. That their computers more »

    • mandatory binding arbitration

      USAA: Opt-Out Of Mandatory Binding Arbitration By Closing Your Account

      The "credit union on steroids" has gone to mandatory binding arbitration for all disputes, removing customers' ability to successfully sue them if things go wrong. Previously, USAA had arbitration as an option, but allowed members to opt out. Now, if you want to opt out of arbitration, you'll have to close your accounts. More »

      10:05 AM on Fri Aug 28 2009
      By Laura Northrup
      5,396 views, 89 comments

      Most discussed Sneeje: Okay, if people are going to dump USAA simply because of this, they're overreacting. Where are you going to more »

    • bank of america

      Bank Of America Leaves Mandatory Arbitration Behind

      Another bank is ending mandatory arbitration for their customers. Not just any bank, either—it's Bank of America! More »

      8:00 AM on Fri Aug 14 2009
      By Laura Northrup
      4,493 views, 15 comments

    • arbitration

      Arbitration May Be Dead, But Courts Offer Imperfect Alternative

      Last month, the Minnesota Attorney General brought an oppressive arbitration regime to its knees. Nation Arbitration Forum handled over 200,000 arbitrations per year. But many of those cases will end up in the 50 states' district courts, where consumers may fare no better. More »

      1:18 PM on Tue Aug 4 2009
      By Sam Glover
      5,188 views, 20 comments

      Most discussed vladthepaler: Given the Consumerist's previous anti-arbitration stance, the tone of this article is surprising. If courts are such a bad option, more »

    • victories

      Credit Card Arbitration Cabal Implodes

      The arbitration rollback continues apace! Last Thursday, JPMorgan Chase announced it won't send disputes to arbitration and is rethinking putting the clauses in its consumer contracts. Coming on the heels of news that NAF and AAA will stop arbitrating consumer credit card disputes, Creditcards.com wrote, "Two more supporting beams have crumbled and now, with astonishing speed, the entire edifice of the mandatory credit card arbitration system is collapsing." More »

      4:57 PM on Mon Jul 27 2009
      By Ben Popken
      5,389 views, 48 comments

      Most discussed bowlasoup: time to cut the card up into little tiny little pieces.. this will eventually cause the card companies to say "well more »

    • forced arbitration

      Another Arbitration Firm Pulls Out Of Credit Card Arbitration

      Just days after the National Arbitration Forum agreed to stop arbitrating consumer credit card disputes, the American Arbitration Association has decided to do the same. This is good, but passage of the Arbitration Fairness Act is still necessary. More »

      12:15 PM on Wed Jul 22 2009
      By Alex Chasick
      4,524 views, 18 comments

    • lawsuits

      Minnesota Attorney General Punches National Arbitration Forum In The Face

      Minnesota has filed a lawsuit against the National Arbitration Forum, alleging fraud, false advertising, and deceptive trade practices. More »

      5:44 PM on Tue Jul 14 2009
      By Alex Chasick
      9,462 views, 36 comments

    • art

      Thomas Kinkade, Painter Of Crap, Must Pay $2.1 Million To Former Gallery Owners

      Thomas Kinkade calls himself the "Painter of Light," and allegedly uses his "faith" to lure in investors to his gallery business. Now two former gallery owners have won a judgment from Ninth U.S. Circuit Court of Appeals that forces Kinkade to abide by a 2007 arbitration decision that awarded the former owners $860,000 in damages and more than $1.2 million in attorneys' fees and arbitration expenses. Ouchy. More »

      3:13 PM on Fri Jun 19 2009
      By Meg Marco
      18,534 views, 84 comments

      Most discussed Keith Welch: Some day I'm going to start a business that sells Jesus-themed pornography, thereby combining America's two greatest obsessions... more »

    • forced arbitration

      Arbitration Fairness Act On "All Things Considered"

      The perils of forced arbitration and the need for the Arbitration Fairness Act were recently featured on an NPR piece. The story discusses the case of Jamie Leigh Jones, the former Halliburton employee who was gang raped in Iraq by her coworkers, then was sent to arbitration when she tried to sue her employer. More »

      4:07 PM on Thu Jun 11 2009
      By Alex Chasick
      7,886 views, 34 comments

      Most discussed sanjsrik: WTF? She was gang-raped and they sent her to arbitration? For what? Who was going to pay for the years more »

    • The House Subcommittee on Commercial and Administrative Law is currently holding a hearing on forced arbitration and credit cards, appropriately titled "Federal Arbitration Act: Is the Credit Card Industry Using It To Quash Legal Claims?" Our friends at Public Citizen will be testifying. You can view (or at least listen to) the Real Player stream here. MORE »

      Comment

    • employment discrimination

      Forced Arbitration: You Can't Sue Us For Discrimination

      Besides banning forced arbitration in consumer and franchise contracts, the Arbitration Fairness Act bans mandatory binding arbitration clauses in employment contracts. John's story illustrates why this is necessary, inside. More »

      4:42 PM on Thu Apr 30 2009
      By Alex Chasick
      14,336 views, 108 comments

    • arbitration

      "We Build In Middle Class Neighborhoods Because You Can't Afford To Fight Us"

      Meet Michelle. We met Michelle at Arbitration Fairness Day and she told us about being forced into arbitration when she tried to get her poorly constructed home repaired. Now she'd like to share her story with you. More »

      6:22 PM on Wed Apr 29 2009
      By Alex Chasick
      23,828 views, 190 comments

    • arbitration

      Forced Arbitration: You Lose, Now Pay For Our Lunch

      Mandatory binding arbitration, which corporations use to dodge accountability for their discrimination, negligence, or harassment, is a caricature of justice that offers no protection to consumers or employees. It's also terrible for small business owners, as one couple found out. More »

      6:29 PM on Tue Apr 28 2009
      By Alex Chasick
      29,082 views, 111 comments

    • mandatory binding arbitration

      Forced Arbitration: As Fair As A Sucker Punch

      We at Consumerist really hate mandatory binding arbitration, the faux-legal sucker punch that companies deliver when they screw up and you try to sue, and so should you. We've talked about its evils a lot, but no one can describe this legal abomination as well as the victims themselves, so this week we'll let them speak. More »

      3:58 PM on Mon Apr 27 2009
      By Alex Chasick
      12,956 views, 99 comments

      Most discussed Esquire99: It seems to me that the problem here isn't that Mandatory Binding Arbitration, on its face, is bad. It's simply more »

    • pre-emption

      Supreme Court Rules For Injured Consumer In Big Pharma Case

      The Supreme Court ruled 6-3 in favor of Diana Levine in Wyeth v. Levine. Levine, a musician, had her arm amputated when an anti-nausea drug was improperly administered in her artery, and sued the manufacturer for failing to warn of the risks on the drug's label. Wyeth claimed that her case was pre-empted by federal law. More »

      11:53 AM on Wed Mar 4 2009
      By Alex Chasick
      8,005 views, 71 comments

      Most discussed Gokuhouse: The person who administered the drug, the doctor or whomever was in direct control of it, should have notified the more »

    • arbitration

      Mandatory Binding Arbitration Isn't Just Bad For Consumers, It's Bad For Small Businesses

      Mother Jones has an excellent writeup of Deborah Williams and Richard Welshans, the Maryland couple whose horrific experience with franchising a Coffee Beanery we've covered before. Inside, MoJo breaks down the arbitration award to show just how much more expensive arbitration is than litigation. More »

      5:20 PM on Thu Feb 26 2009
      By Alex Chasick
      7,138 views, 25 comments

      Most discussed Snarkysnake: MBA is so patently inequitable that it is only a question of time before it's abuses are addressed and redressed more »

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    Sun Nov 15
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