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    America Online

    EXCLUSIVE: Old AOL Cancel Script vs. New

    By Ben Popken, 10:54 AM on Thu Sep 7 2006, 1,843 views

    Here's the essential differences between AOL's cancel script, the sheet pasted over every AOL cancel reps cubicle to tell them how to handle your cancellation request, from two years ago and today's. Inside, full images of both.

    Previously: AOL's Guide To Just A Super Fun World-Class MRM Call

    Click to expand.

    OLD

    NEW

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