Virgin America, Inc. is a United States-based low-cost airline that began service on August 8, 2007. The airline's stated aim is to provide low-fare, high-quality service for "long-haul point-to-point service between major metropolitan cities on the Eastern and West Coast seaboards". San Francisco International Airport is Virgin America's principal base of operations. Virgin America's frequent flyer program is known as eleVAte and runs on a "dollars spent versus miles accrued" model.
Virgin America, headquartered in Burlingame, California, is separate from Virgin Atlantic and as such is under no obligation to work with Virgin Atlantic, Virgin Blue, Virgin Nigeria, Virgin Galactic or any other companies that share the Virgin brand name. However, on June 3 2009 - it established an interline agreement with Virgin Blue international subsidiary airline V Australia which allows Virgin America customers access to V Australia's trans-pacific long haul network between Australia and the United States, and allows V Australia guests access to Virgin America's network within the U.S.
Source: http://en.wikipedia.org/wiki/Virgin_America
ADDITIONAL INFORMATION:
Virgin America Guest Care
P.O.Box 4271
Burlingame, CA 94010
Toll-free: 1-877.359.8474 (Guest care/central baggage)
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