Company Profile for Verizon FiOS
| Founded | October 7, 1983 (as Bell Atlantic) |
|---|---|
| Headquarters | Verizon Building New York City, New York, United States |
| Industry | Telecommunications |
| Key People | Lowell McAdam (Chairman, President and CEO) |
| Subsidiaries | Cellco Partnership (Verizon Wireless) (55%) GTE MCI Inc. NYNEX Diamond State Telephone New Jersey Bell Bell of Pennsylvania Verizon North The Chesapeake and Potomac Telephone Company Verizon California Terremark Vodafone Italy (23.14%) |
ADDITIONAL INFORMATION:
Lisa Charles
Executive Customer Service
212-321-8463
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Can Verizon Hike My Cable Box Rent In The Middle Of A Contract?
By Laura Northrup on May 17, 2012 9:35 AM
52 Comments
Jeanne has had her Verizon FiOS settop boxes for three years now, and the rent for them has remained the same. Until now. The difference is only a dollar, but what vexes her is that she just signed a contract in order to get a discount on her service. They shouldn't be able to raise the rent when she's signed a contract. Should they? And why is the rent higher when she still has the same old boxes? More »
(Cayusa)
Want Verizon FiOS To Price-Match Itself? You Need Imaginary Re-Installation
By Laura Northrup on May 8, 2012 10:34 AM
42 Comments
A week after Kyle got Verizon FiOS installed in his new apartment, he saw an ad for a new subscriber deal that was $15 cheaper per month than the two-year contract he had just signed. No problem, then: just call them up and see whether they could price match their own deal. Sure, they could: but only if he canceled his new service, returned all of the equipment, and had the installers come out again to turn the service back on. Well, that's efficient. More »
Lawsuit: Verizon Sold Me A DSL Plan It Couldn't Deliver
By Chris Morran on April 16, 2012 3:30 PM
53 Comments
A Verizon customer in California says the telecom titan screwed her over by selling her on a higher-priced DSL tier that it should have known could never possibly deliver the promised speeds. More »
(diaper)
Study: Cable Bills Could Reach $200/Month By 2020
By Chris Morran on April 11, 2012 3:15 PM
153 Comments
Right now, the average monthly cable bill — not including any bundled phone or internet services — is around $86. But industry analysts say the non-stop slap fights between cable companies and content providers is only going to send that price soaring in the years to come. More »
Verizon: The Phone Company That Doesn't Know My Phone Number
By Laura Northrup on April 6, 2012 12:03 PM
31 Comments
Verizon keeps canceling Jeremy's FiOS installation because they aren't able to reach him when the appointed time comes. Shouldn't he just make sure his phone is on? That wouldn't really help, because someone mistyped his phone number in Verizon's systems. Somehow, inexplicably, no one has the power to change this. More »
Verizon: If You Want To Upgrade Your DSL Service, You'll Have To Get Local Phone Service Too
By Chris Morran on April 4, 2012 1:00 PM
83 Comments
Our inbox is currently being flooded with complaints from angry Verizon DSL customers who found out today that if they ever want to change or upgrade their service — even if they simply want to move across town — they'll soon have to add Verizon local phone service. More »
Which Worst Company Contenders Force Customers Into Mandatory Arbitration?
By Chris Morran on March 21, 2012 3:30 PM
37 Comments
As we sifted through the mountain of nominations for this year's Worst Company In America tournament, we noticed a trend of readers who cited companies' mandatory binding arbitration clauses as a reason for nominating. And while it's businesses like AT&T and Sony that have made all the headlines for effectively banning class action lawsuits, there are a lot of other WCIA contenders who are forcing customers into signing away their rights. More »
Verizon: You Totally Need This Unnecessary FiOS Upgrade
By Laura Northrup on March 21, 2012 9:30 AM
44 Comments
Verizon really wants Sean to sign up for FiOS. Really, really wants him to sign up. He's happy kicking it old-school with a regular old copper landline, and dumping the barrage of FiOS ads in the trash. So it was interesting when he got a letter apologizing for nonexistent "service issues" in his area and urging him to upgrade to the newer, shinier fiber optic network. The letter assures him that he can totally keep his current phone plan at its current price - even though the equivalent plan under FiOS is cheaper. More »
Worst Company In America Round One: AT&T Vs. Verizon
March 19, 2012 12:00 PM
33 Comments
Two telecom titans will step into the Worst Company gladiator pit this afternoon. One will walk out victorious while the other will end up stuck with a huge early termination fee. More »
Here It Is, Your Lineup For Worst Company In America 2012!
March 12, 2012 12:00 PM
120 Comments
Welcome to Consumerist's 7th Annual Worst Company In America tournament, where the businesses you nominated face off for a title that none of them will publicly admit to wanting — but which all of them try their hardest to earn. So it's time to fill in the brackets and start another office pool. That is, unless you work at one of the 32 companies competing in the tournament. More »
