Company Profile for Travelocity
Travelocity is an online travel agency. Travelocity is a wholly owned subsidiary of Sabre Holdings Corporation, which was a publicly traded company until taken private by Silver Lake Partners and Texas Pacific Group in March 2007. Travelocity is based in Southlake, Texas, with additional offices in New York City, San Francisco, San Antonio and abroad.
According to Sabre Holdings, Travelocity is the sixth-largest travel agency in the United States and the second-largest online travel agency. In addition to its primary US consumer site, Travelocity operates a full-service business agency, Travelocity Business, and comparable websites in Canada, Germany, France, the Scandinavian countries, Mexico, India and the United Kingdom. Sister sites include lastminute.com in Europe and Zuji in Asia. Other brands include World Choice Travel, a travel affiliate marketing program.
Source: http://en.wikipedia.org/wiki/Travelocity
Canceling A Vacation Due To Swine Flu? Expect The Runaround
So, you've decided to cancel your "nonessential" trip to Mexico to avoid the swine flu outbreak. Great. Just don't expect the cancellation process to go smoothly. More »
Four Reasons Not To Book Your Hotel Room Through A Third-Party Site
You won't get the best deal booking your hotel room through third-party sites like Expedia or Travelocity, according to an anonymous hospitality industry insider. Inside, four excellent reasons to book directly with a hotel to guarantee the best rooms at the best prices. More »
Over on Elliott.org, a woman describes how her $29 Days Inn room ballooned to a $180 charge when the hotel's owner refused to honor the deal, and what she did to get the difference refunded. [Elliott.org] More »
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Travelocity Stole $2,594.55 Of My Honeymoon Money!
James booked two flights for his honeymoon with Travelocity, but when it became obvious that their visas weren't going to come in on time, James asked Travelocity if he could reschedule. They assured him that he could, so James followed their instructions and FedExed his tickets back to Travelocity. He then waited for them to call to complete the transaction. They called 2 days after he was originally scheduled to leave and left a message saying that he could now reschedule. When he called them back, Travelocity said that they'd neglected to inform the airline that he was going to be rescheduling, so they'd been marked as "no shows" and were out of luck... and out of $2,584.55. More »
Travelocity Doesn't Know What A Funeral Is, You Pay Extra $279
On Nov 22 my 36 year old brother Mike died suddenly. So I quickly hoped on-line to get a flight from San Francisco to Pittsburgh, leaving Nov 24th. More »
Honoring a fare misprint would have cost Travelocity $2 million. Not honoring it would have damaged their brand. They decided to go with the former. [BusinessWeek] More »
Travelocity Fined $182,750 For Booking Trips To Cuba
As a travel company, you would think Travelocity would know that there is an embargo on Cuba. The U.S. Treasury Department's Office of Foreign Assets Control filed a complaint against the company earlier this month, alleging that Travelocity violated the prohibition nearly 1,500 times between January 1998 and April 2004. More »
Verizon, Cingular, and Travelocity "Accidentally" Advertise On Adware
Earlier this year, AT&T's Cingular division and Travelocity both pledged not to advertise anymore via adware--programs that slip onto PCs and inject ads into a user's browser. Verizon took a stance against computer invaders when it became a sponsor of an antispyware initiative. Yet, in March, ads from all three companies were being distributed through adware. More »
