Company Profile for Travelocity

Travelocity is an online travel agency. Travelocity is a wholly owned subsidiary of Sabre Holdings Corporation, which was a publicly traded company until taken private by Silver Lake Partners and Texas Pacific Group in March 2007. Travelocity is based in Southlake, Texas, with additional offices in New York City, San Francisco, San Antonio and abroad.

According to Sabre Holdings, Travelocity is the sixth-largest travel agency in the United States and the second-largest online travel agency. In addition to its primary US consumer site, Travelocity operates a full-service business agency, Travelocity Business, and comparable websites in Canada, Germany, France, the Scandinavian countries, Mexico, India and the United Kingdom. Sister sites include lastminute.com in Europe and Zuji in Asia. Other brands include World Choice Travel, a travel affiliate marketing program.
Source: http://en.wikipedia.org/wiki/Travelocity

ADDITIONAL INFORMATION:
Travelocity
3150 Sabre Dr.
Southlake, TX 76092
E-mail: travelocity@travelocity.com

Customer Service
11603 Crosswinds Way Suite 125
San Antonio, TX 78233
Toll free: 1-888-872-8356
Toll free: 1-800-255-1068 (Last minute service)
Toll free: 1-877-815-5446 (Cruise service)
TTY: 1-800-555-7585
www.travelocity.com

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All posts about Travelocity »

(Corey Templeton)

Travelocity's 'Confirmation' Doesn't Mean You Really Booked A Hotel Room, Silly
By Laura Northrup on May 8, 2012 12:33 PM   36 Comments
The idea behind booking a hotel room or other travel through a site like Travelocity is that they're supposed to, um, actually book the travel that you pay for. They didn't manage to do that for the hotel room Graham tried to book in Maine. He booked nine weeks ahead, then learned that the reservation was imaginary two weeks before the trip. More »

(Yandle)

Executive E-Mail Carpet Bomb Resolves Travelocity Error, Preserves Awesome Price
By Laura Northrup on September 23, 2010 10:30 AM   2 Comments
Gail writes that when things went awry with her hotel and car package reservation on Travelocity, regular customer service wasn't able to resolve the error. Representatives told her to give up and reserve them separately, or to leave Travelocity staff alone and use another service. As a Consumerist reader and loyal Travelocity customer, she knew that she deserved better. She found an e-mail for the company's VP of Sales and Customer Care, which didn't get her the package deal she wanted—she got her hotel stay for free instead.. More »

(andinarvaez)

Should Travelocity's "TotalPrice" Guarantees Cover Mandatory Surcharges?
By Carey Alexander on June 26, 2010 6:00 PM   54 Comments
Aaron's pissed because Travelocity's quote for a one week car rental in Costa Rica didn't include a mandatory insurance charge that cost him more than $100. Aaron feels cheated and wants Travelocity to pony up under their TotalPrice Guarantee, but Travelocity may not have done anything wrong. Join us across the jump to help us sort this out. More »

How Does Travelocity's New Service Compare To Hotwire & Priceline?
By Chris Morran on March 23, 2010 9:56 AM   15 Comments
In a move to compete with Hotwire and Priceline, Travelocity has gotten into the deep-discount, semi-blind hotel booking business with the introduction of their new Top Secret Hotels service that promises savings of up to 45% on three and four-star hotels. More »

Canceling A Vacation Due To Swine Flu? Expect The Runaround
By Meg Marco on April 28, 2009 8:59 PM   94 Comments

—>So, you've decided to cancel your "nonessential" trip to Mexico to avoid the swine flu outbreak. Great. Just don't expect the cancellation process to go smoothly.  More »

Four Reasons Not To Book Your Hotel Room Through A Third-Party Site
By Carey Alexander on January 31, 2009 3:30 PM   98 Comments

—>You won't get the best deal booking your hotel room through third-party sites like Expedia or Travelocity, according to an anonymous hospitality industry insider. Inside, four excellent reasons to book directly with a hotel to guarantee the best rooms at the best prices.  More »

Over on Elliott.org, a woman describes how her $29 Days Inn room ballooned to a $180 charge when the hotel's owner refused to honor the deal, and what she did to get the difference refunded. [Elliott.org]  More »

Flying somewhere to welcome home a family member in the military? Hope that the military doesn't change the date, because as one mom found out -- Travelocity's insurance policy is only covers changes due to "death, illness and jury duty." Don't worry, there's a happy ending. [MomLogic]  More »

Morning Deals
By Ben Popken on September 11, 2008 1:05 PM   3 Comments

  • Apple: Refurbished iPod touches on sale, 8GB for $180, 16GB for $240, 32GB for $320
  • Amazon: Rewards points upgrade for existing Amazon.com Visa holders
  • Apple: Free Select iTunes TV Shows in HD (requires iTunes 8
Highlights From Dealnews
  • Travelocity: United Airlines Sale: Round-trip flights from $108
  • Amazon.com: Amazon.com Men's Watch Deals: Timex, Marc Ecko, more from $40 + free shipping
  • Sears: Seven7 Women's Jeans for $18 + $6 s&h, more
Highlights From Buxr
  • Budget Truck Rental: $50 Gift card when paying w/American Express
  • Reverie: T-Shirt Sale: Buy 1 TEE get 1 free TEE
  • BestBuy: Westinghouse 42" 1080p LCD HDTV and portable DVD Player for $749.99 + shipping
Highlights From Dealhack
  • Drugstore.com: New Customers: Save $5 or $10 off First Order
  • Vann's: Panasonic FZ28 10.2MP Digital Camera $340 Shipped
  • Amazon: Get Savings of up to 75% off Bargain Books
  More »

Travelocity Stole $2,594.55 Of My Honeymoon Money!
By Meg Marco on June 26, 2008 8:07 PM   40 Comments

—>James booked two flights for his honeymoon with Travelocity, but when it became obvious that their visas weren't going to come in on time, James asked Travelocity if he could reschedule. They assured him that he could, so James followed their instructions and FedExed his tickets back to Travelocity. He then waited for them to call to complete the transaction. They called 2 days after he was originally scheduled to leave and left a message saying that he could now reschedule. When he called them back, Travelocity said that they'd neglected to inform the airline that he was going to be rescheduling, so they'd been marked as "no shows" and were out of luck... and out of $2,584.55.   More »

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