Company Profile for Toys R Us
Toys "R" Us
| Type | Privately held company |
|---|---|
| Founded | Rockville, Maryland (1948 as Childrens Supermart) 1957 (as Toys "R" Us) |
| Headquarters | Wayne, New Jersey, U.S. |
| Industry | Retail |
| Key People | Gerald L. Storch, Chairman and CEO |
| Products | Children's toys |
ADDITIONAL INFORMATION:
Guest Relations
1 Geoffrey Way
Wayne, NJ 07470-2030
973-617-3500
Toll free: 1-800-869-7787
www.toysrus.com
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Check Fraud At Toys 'R' Us: Not Fun At All
By Laura Northrup on May 8, 2012 11:33 AM
36 Comments
Lee hasn't shopped at Toys R Us in years, but he bought something there. His bank account did, and didn't bring him along for the ride. He was the victim of check fraud, with his account number used to make a purchase there. After reporting the fraud and getting his money back, he got a debt collection notice from Toys 'R' Us. He straightened that out, and now wonders: what next? More »
(XISMZERO)
Toys 'R' Us Rewards Program: Where A $5 Certificate Isn't Quite $5
By Laura Northrup on January 25, 2012 8:05 AM
70 Comments
Toys 'R' Us should want to reward Dustin handsomely. He has five kids, and his family buys an awful lot of toys there. It's not the store itself but its rewards program that's giving him problems. He used rewards certificates and $34.88 in cash to buy a toy, but when he went to return that toy, he learned that the rewards program is less straightforward than it seems when you need to return something. More »
How Long Should You Expect To Wait For Refunds From Online Retailers?
By Chris Morran on December 28, 2011 11:00 AM
18 Comments
We are now three days into the official Holiday Returns & Exchanges Season, and while those shoppers who paid a little more — and put on pants — to go shopping at bricks-and-mortar stores, it's usually just a matter of waiting in line to get your refund. But for gift-givers who did their buying online this year, that wait for a refund could be anywhere from a few days to several weeks. More »
Toys R Us Will Be Open For 112 Hours Straight Before Christmas
By Mary Beth Quirk on December 20, 2011 11:00 AM
24 Comments
For those waking up in the dead of night, terrified that they forgot to find that perfect toy for their kid, Toys R Us will be leaving its grinning giraffe arms open for 112 hours straight. Starting this morning at 6 a.m., the toy shillers will keep stores open until 10 p.m. on Christmas Eve, December 24. More »
ToysRus.com Loses My Order, Tells Me I Can Go Pick It Up In Store For An Additional $60
By Chris Morran on December 19, 2011 4:31 PM
35 Comments
As we reported last week, a recent survey showed that the website for Toys R Us came in dead last among top online retailers for its average delivery time. Unfortunately, this news came too late for Consumerist reader Victor who had already been waiting 11 days for his order from the site. More »
Which Online Retailers Have The Fastest & Slowest Delivery Times?
By Chris Morran on December 16, 2011 1:15 PM
45 Comments
Today is Free Shipping Day, which is pretty self-explanatory, but free shipping doesn't mean good shipping. That's why the folks at STELLAservice wanted to know which of the top 25 online retailers were able to get you your order in a timely manner. More »
Toys 'R' Us Must Pay $20.6 Million In 2006 Pool Slide Death
By Laura Northrup on October 20, 2011 9:30 AM
98 Comments
We enjoy mocking Banzai and their tendency to put wildly inaccurate photographs of their products on the boxes. But another wild inaccuracy led to tragedy in Massachusetts in 2006, when a 29-year-old mother went headfirst down an inflatable waterslide that collapsed. She broke her neck and later died as a result of the injuries. The jury deliberated for less than an hour before awarding her survivors $20.6 million—and they weren't even allowed to hear about the other person allegedly paralyzed by a similar injury while using the same product. More »
(sfllaw)
Best Buy, Macy's & Other Stores Announce Holiday Hiring Surges
By Mary Beth Quirk on September 29, 2011 10:15 AM
25 Comments
Good news for anyone looking for a seasonal job — Best Buy, Macy's and Toys R' Us have all announced they'll be hiring a few thousand extra workers for the upcoming holiday season. More »
(XISMZERO)
Toys R Us Mystery Deal Not So Mysterious, More Frustrating
By Laura Northrup on July 22, 2011 10:30 AM
52 Comments
Caty wasn't trying to scam Toys 'R' Us out of fifty bucks. She saw an interesting promotion in the store's newspaper circular that required scanning a QR code in the ad and seeing what the "mystery deal" might be. She scanned the code, saw that it gave her a sweet deal on a game bundle, and headed over to the store. There she found empty shelves and employees who claimed that the deal had been a "mistake" and Caty had failed to follow a rule that wasn't on the newspaper circular. More »
Why Is A Toy Store Promoting An M-Rated Video Game?
More »
By Laura Northrup on June 15, 2011 8:30 AM
92 Comments
Toys 'R' Us sells video games. A lot of games are decidedly toys for grown-ups, not for kids. One of these is the long-anticipated Duke Nukem Forever, which is promoted front and center in the store's advertising circular this week. Timely marketing, sure. But Omar asks: is it appropriate to promote this item so heavily at a store that devotes most of its floor space to items for children?More »
