Company Profile for Toshiba
Toshiba Corporation
| Type | Public |
|---|---|
| Founded | 1939 (by merger) |
| Headquarters | Shibaura, Minato, Tokyo, Japan |
| Industry | Electronics Computer systems Semiconductors |
| Key People | Norio Sasaki (CEO) |
| Products | Desktops, servers, notebooks, netbooks, peripherals, digital products, electronic devices & components, social infrastructure, home appliances, televisions, ICs |
ADDITIONAL INFORMATION:
Toshiba America Information Systems, Inc.
Digital Products Division
9740 Irvine Boulevard
Irvine, CA 92618-1697
949-583-3000
Computers: 1-800-457-7777
Televisions & other consumer electronics: 1-800-631-3811
E-mail: customer_support@tacp.com
www.tacp.toshiba.com
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Toshiba Thrive Tablet Cracks While Being Held: Sorry, That's Your Fault
By Laura Northrup on May 8, 2012 9:35 AM
52 Comments
Alex writes that his five-month-old Toshiba Thrive tablet cracked, sort of under its own weight. Is that possible? Maybe. Stranger things have happened to electronics. But everyone he's talked to at Toshiba doesn't think so, and they're acting like it was accidental damage. More »
(БРАТСТВО)
Yes, Televisions Are Pretty Much Disposable Now
By Laura Northrup on February 24, 2012 11:30 AM
114 Comments
It seems like an ancient, lost world now, but there was once a time when people bought electronics or appliances, and when they broke down, they hired someone to repair the item and kept using it. This may not sound weird and obsolete to you or to me or to reader Donna. Toshiba, on the other hand, certainly thinks that it's not worthwhile to repair the television that she paid $1,800 for in 2007. She doesn't want anything for free, and is willing to pay for parts and repair. Only the needed part isn't available from Toshiba, or from anyone. More »
Toshiba Considers Using Your Laptop Mouse 'Abuse'
By Laura Northrup on August 24, 2011 5:03 PM
73 Comments
Even though his Toshiba laptop is less than a year old, Toshiba won't repair the touchpad of Justin's computer. He doesn't think that he's done anything out of the ordinary with the machine, but Toshiba insists that the button won't work because of "accident, misuse, abuse, neglect, improper installation, or improper maintenance." They're happy to sell him an extended warranty that will cover the repair, though. More »
Glasses-Free 3D Fails To Wow At CES 2011
By Chris Morran on January 7, 2011 12:06 AM
31 Comments
If glasses-free 3D is truly the future of TV, you wouldn't know by the handful of companies that are showing off the technology at the Consumer Electronics Show in Las Vegas. More »
Best Buy: 'Sorry, We Sold You A Laptop, Not An Operating System'
By Phil Villarreal on October 25, 2010 1:30 PM
173 Comments
Sharon's husband had Best Buy repair a laptop, and when he got it back the Windows 7 operating system was missing. They complained to Best Buy, which refused to reinstall the system, saying it had held up its end of the bargain because it had originally sold them a laptop, not Windows 7. More »
Toshiba's Netbook Repair Runaround Is Demoralizing
By Laura Northrup on September 23, 2010 11:30 AM
46 Comments
One might think that the warranty repair of a netbook that failed after less than three weeks of use would be simple and painless. One would be wrong. Robert asks in his e-mail to Consumerist about Toshiba, "are all computer companies this crappy?" Yes, some of them, but it's a sad day in America when customers buy a laptop and can expect to encounter the same hardware failures and general runaround that Robert writes that he experienced. More »
Pair Arrested For Trying To Sell Blocks Of Wood, Paper Binders As Toshiba Laptops
By Carey Alexander on August 1, 2010 4:00 PM
38 Comments
If you were at the fair this week in Jackson, Mississippi and saw a bunch of Toshiba laptops that you thought looked awfully like blocks of wood and paper binders, well, you were right. Two men were arrested after trying to sell the blocks of wood—which were covered in bubble wrap and secured with duct tape and Toshiba labels—to an off-duty state trooper. More »
PC Repair Shop Owner: Toshiba Won't Let Us Fix Most Of Its Computers
By Phil Villarreal on May 7, 2010 10:41 AM
38 Comments
Erik says Toshiba owners looking to get their warranty repairs done quickly by authorized providers are largely out of luck because the company refuses to let authorized providers fix most Toshibas, demanding instead that they be sent back to the company. More »
Reach Toshiba Executive Customer Service
By Ben Popken on April 16, 2010 1:00 PM
16 Comments
Your laptop is a craptop, the hold music won't stop and the call center won't talk, so you're looking for a guy at the Toshiba top to get you back on top. Guy Lugo is that guy: More »
Toshiba Is Holding My Computer Hostage For $140
By Chris Morran on February 25, 2010 2:14 PM
41 Comments
Getting something fixed under warranty is rarely a pleasant task. It often takes longer than expected and occasionally lapses into bouts of back-and-forth finger-pointing between the manufacturer and the owner of the faulty product. Just ask Consumerist reader Art, who says that Toshiba has not only had his busted laptop for three months, but they've reneged on their promise to replace it and now want $140 for his troubles. More »
