Company Profile for The Shack

Founded1921
IndustryRetail
Key PeopleDaniel Feehan
(Chairman)
Jim Gooch
(President and CEO)
ProductsConsumer electronics
Source: http://en.wikipedia.org/wiki/RadioShack

ADDITIONAL INFORMATION:
Customer Care
Riverfront Campus, Mail Stop #CF3-311
300 Radio Shack Circle
Fort Worth, TX 76102-1964
817-415-3011
Toll free: 1-800-843-7422
customer.care@radioshack.com
www.radioshackhelp.com

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Radio Shack's Hassle-Free Replacement Plan Full Of Hassles, Doesn't Replace Item
By Laura Northrup on August 22, 2011 1:02 PM  
While buying headsets at Radio Shack,Orlando let himself be talked into buying the Shack's replacement plan for the item. There's no hassle to using the plan, the salesperson assured him, but he probably should have realized that there is no such thing as "no hassle" at Radio Shack. While the plan replaced a broken headset, there was plenty of hassle, and the plan didn't fully replace the item. More »

Here's Your Lineup For Worst Company In America 2011!
By consumerist.com on March 14, 2011 12:00 PM  
For the sixth year in a row, we asked Consumerist readers to send us their nominations for our Worst Company In America tournament. And this year's response was the greatest by far. More »

(Photo: Penn-Cann Mall)

Radio Shack Goes To Great Lengths To Please Customer With Dead Phone
By Laura Northrup on January 17, 2010 9:30 AM  
Bill wants to publicly praise a store that went above and beyond to make him happy after his Palm Pre failed during the holidays. He writes that the store employees put in extra effort on December 26th, a hectic retail day, to make sure that he received the phone he needed in a timely manner. That store was... Radio Shack. More »

(Photo: Theresa Thompson)

Radio Shack Celebrates Purchase Anniversary With E-mail
By Laura Northrup on January 3, 2010 8:31 AM  
Brad discovered that Radio Shack is much more thoughtful than he had ever imagined. They very thoughtfully sent him an e-mail to celebrate the anniversary of his last purchase. Or maybe they're just having problems with their e-mail notification system. More »