Southwest Airlines Co. (NYSE: LUV) is an American low-cost airline. Southwest is the largest airline in the world by number of passengers carried per year (as of 2007). Southwest, the 6th largest U.S. airline by revenue, maintains the third-largest passenger fleet of aircraft among all of the world's commercial airlines. As of May 3, 2009, Southwest operates approximately 3,500 flights daily. Southwest is headquartered at 2702 Love Field Drive in the Love Field area of Dallas, Texas, adjacent to Love Field airport.
Southwest Airlines has carried more customers than any other U.S. airline since August 2006 for combined domestic and international passengers according to the U.S. Department of Transportation's Bureau of Transportation Statistics. Southwest Airlines is one of the world’s most profitable airlines, posting a profit for the 36th consecutive year in January 2009. However, Southwest has posted individual quarterly losses, despite the year-end revenue posting profits.
Source: http://en.wikipedia.org/wiki/Southwest_airlines
ADDITIONAL INFORMATION:
PO Box 36647-1CR
Dallas, TX 75235-1647
214-792-4223
Toll free: 1-800-435-9792 (English)
Toll free: 1-800-826-6667 (Spanish)
Customer relations: 214-932-0333 (Mon-Fri 7am-8pm CT)
TTY: 1-800-533-1305
Fax: 214-792-5099
www.southwest.com
*Just know: The Consumerist and JustAnswer are unrelated companies; as much as we want you to have a good experience, we have no control or responsibility for what happens when you leave our site and use JustAnswer.
Survey Finds Best & Worst Airlines For Redeeming Rewards Miles
It's incredibly easy to pile up airline miles. I think I just earned 400 miles for merely mentioning this fact. But as you may have already discovered, it's not always so simple to actually redeem those miles. A new survey looked at dozens of domestic and international carriers to find which ones were more likely to have seats available for rewards travel.
More »
Woman Sues Southwest To Clarify "Customers Of Size" Policy
You may remember the story from last year about a woman who was
not allowed on a Southwest Airlines flight after allegedly being told she was "too fat to fly." The airline apologized for the incident, but the woman is filing a lawsuit in an attempt to get Southwest to clearly define its "Customers of Size" policy.
More »
Southwest Passenger: I Was Detained For 10 Hours Over Nail Polish Squabble
Painting your nails on a plane can cause problems. There are the obvious ones like annoying nearby passengers with the fumes, or the potential for spilling nail polish everywhere if you run into some turbulence. And if you get into an argument with the flight attendant, there's apparently the chance you'll be detained for 10 hours when you land.
More »
Southwest Confuses Rabbits With Rodents, Won't Let Passenger Board With Bunny
Southwest Airlines allows passengers to carry-on Emotional Support Animals, so long as the passenger provides the required documentation, the animal is trained to not freak out on a crowded plane and the passenger isn't seated in an emergency exit seat. But at least one Southwest staffer not only decided this allowance does not extend to rodents — he also mistakenly believes that rabbits are rodents.
More »
Southwest Airlines Wins One Round In Lawsuit Over Free Drink Coupons
Southwest Airlines had a small triumph in the lawsuit against it over free drink coupons for alcoholic drinks with no expiration dates printed on them. A judge ruled that federal airline law pre-empts claims against Southwest of unjust enrichment and violating state consumer fraud laws.
More »
Southwest Pilot Wishes Happy Birthday To "Mom On Board," Passengers Hear "Bomb On Board"
We have no idea why anyone would think a pilot was saying "happy birthday" to a "bomb on board" a plane, but that's exactly what some passengers on a Southwest Airlines flight from Baltimore to Long Island thought they heard on Friday.
More »
Who Put This Stupid Light Pole In The Way Of My Southwest Flight?
Earlier this morning, a Southwest Airlines flight made it all the way from Los Angeles to Denver without any apparent incident. That is, until the huge Boeing 737 managed to clip a light pole.
More »
Here Are Consumerist's 10 Most-Read Stories For 2011
In the last twelve months, we've posted more than 6,000 stories on Consumerist, some of which have garnered a bit more attention than others.
More »
Country Star Escorted Off Southwest Flight
Country music star John Rich — formerly half of the duo Big & Rich — was escorted off a Southwest Airlines flight Sunday from Las Vegas to Nashville before it took off.
More »
TSA Thinks Fake Gun On Your Handbag Is A Security Threat
While gun replicas have been outlawed on planes since 2002, should that include miniature designs of pistols that are part of your handbag? This is the question that vexed a teenager who was stopped by TSA agents and told that her weaponized handbag was some sort of illegal security risk.
More »
