*Just know: The Consumerist and JustAnswer are unrelated companies; as much as we want you to have a good experience, we have no control or responsibility for what happens when you leave our site and use JustAnswer.
Amazon Instant Video Hitches A Ride On PS3 To Hit More TVs
Access to
Amazon Instant Video's streaming library has been a nice perk to signing up for Amazon Prime. But the service was never particularly useful to many customers who like to sit back on their couch and watch stuff on TV rather than stare at a computer screen. Now Amazon has cut a deal with the PS3 that draws it closer to competitors Netflix and Hulu Plus, which both stream on the Wii and Xbox 360 in addition to Sony's console.
More »
Which Worst Company Contenders Force Customers Into Mandatory Arbitration?
As we sifted through the mountain of nominations for this year's Worst Company In America tournament, we noticed a trend of readers who cited companies' mandatory binding arbitration clauses as a reason for nominating. And while it's businesses like
AT&T and
Sony that have made all the headlines for effectively banning class action lawsuits, there are a
lot of other WCIA contenders who are forcing customers into signing away their rights.
More »
Worst Company In America Round One: EA Vs. Sony
If this particular WCIA bout were a video game, we'd charge you $59.99 to play the most basic version, another $20 or so to play the full version, and then we'd still nickel and dime you for extras... But not before your account data is compromised by hackers.
More »
How To Turn Off A PlayStation Vita When It Doesn't Want To Turn Off
When most electronic devices freeze up and won't restart or turn off, one option is to pull out the battery. But that's not a choice when dealing with Sony's new PlayStation Vita, which has an internal power source you can't access without violating the warranty. When the Vita freezes up, it won't react immediately to button inputs.
More »
Welcome to Consumerist's 7th Annual Worst Company In America tournament, where the businesses you nominated face off for a title that none of them will publicly admit to wanting — but which all of them try their hardest to earn. So it's time to fill in the brackets and start another office pool. That is, unless you work at one of the 32 companies competing in the tournament.
More »
How To Make Used Vita Games Play Like New Again
In its never-ending battle against the used game market, game companies are always coming up with ways to suck the value out of pre-owned merchandise. Sony has apparently slapped games for its Vita handheld with code that makes them stay loyal to the first account on which they were played, not allowing future owners to unlock virtual trophies. But there's a way around Sony's trophy-blocking.
More »
The Informed Consumer Strikes Again, Ends Up With Free Repair
You know what makes our day? Helping out whoever we can in a tight spot. Sort of like when Princess Leia is like, "Help me, Obi-Wan Kenobi. You're my only hope," except we are far less Jedi and really, it's up to you to arm yourselves with info in the battle against bad companies. That being said, reader Michelle, you're a great Leia.
More »
Sony Returns Sales Tax It Mistakenly Charged PS3 Owners
Sony sent out emails to customers saying it mistakenly charged sales tax on PlayStation Network purchases back in the day, and has refunded the money into their accounts.
More »
Sony Teams Up With AT&T To Anger PlayStation Vita Customers
In the months leading up to the release of the Sony's handheld PlayStation Vita, a number of people pre-ordered a $299 bundle for the 3G version of the device that included a free month of wireless service. But now some of those customers are less than thrilled to find out that that free month is actually the
second month of AT&T service.
More »
Pay-Per-Use Electrical Outlets Closer To Becoming A Reality
Right now if someone wants to charge you to use their electrical outlet, they need to physically block your access — or keep the outlet turned off — until you fork over some cash. But that could all change in the not-so-distant future.
More »