Posts about Office Depot

When Laptop Screen Cracks, Office Depot Comes Through
Usually, when a message arrives in our mailbox containing the name of a big-box office supply store and the word "saga," it means that a sad tale of incompetence and woe is in store. But that's not the case this time. "I've never had a corporation help me this much in my entire life," Curtis noted in his e-mail. When something went wrong with the screen of his Gateway laptop that be purchased from Office Depot, Gateway offered to fix the screen for $200. He wrote to Office Depot about the problem, not expecting much, but ended up stunned at the help he received from corporate. More »

Office Depot Decides Not To Ship My Order, Then Ups The Price
Robert found an amazing sale on paper at Office Depot, so like anyone confronted with big savings would do, he went ahead and ordered away, and patiently awaited the arrival of his merchandise. Of course, sometimes when deals seem too good to be true, they probably are. More »

Office Depot Packs 18 Flat Cardboard Objects In 18 Separate Boxes
Here at Consumerist, we have seen some seriously ridiculous example of shipping gone wrong. Battered boxes, extraneous packing material, you name it. But 18 flat cardboard containers shipped in 18 separate other boxes? Color us totally bewildered. More »

The 8 Largest U.S. Retailers With The Worst Sales
If we'd told you 10 years ago that Borders and Circuit City would vanish off the face of the planet and Blockbuster Video would be auctioned off to a satellite TV provider for pocket change, many people would have expressed disbelief. But those once-great stores have had their heyday in history, so now it's time to look into the magic 8 ball to see if doom lies ahead for other major retailers. More »

Office Depot Manager Accused Of Swiping Millions In Toner And Ink
The loss prevention staff at Office Depot should be checking employees' pockets. Authorities in Washington state have charged a manager, along with a former employee, at the retail chain of swiping oodles of office supplies that they are accused of then re-selling on eBay. More »

Sorry, You Can't Have The Order You Paid For
Henry saved time and money by using an online coupon code to place a furniture order from his local Office Depot for in-store pickup. Well, he thought he was saving money. According to the store employee he dealt with, he "hacked" the ordering system by using a coupon, and could only receive his order by paying an extra $25 to have it delivered. Nice. More »

Are You Getting Your Office Depot Rewards?
Do you use Office Depot's Worklife Rewards program? Have you been receiving your rewards? Jesse had a problem with his rewards account, and we hope that no other readers have experienced a similar problem. He writes that a customer service rep told him that many customers aren't receiving any of the rewards in their accounts, and must call in order to have them credited to their accounts. More »