Company Profile for HSBC
HSBC Holdings plc
http://en.wikipedia.org/wiki/Hsbc
ADDITIONAL INFORMATION:
HSBC Headquarters
452 5th Avenue
New York, NY 10018
Customer service: 1-800-975-4722
TTY/TTD: 1-800-898-5999
HSBC Bank, NA
PO Box 2013
Buffalo, NY 14240
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HSBC's Credit Card Policies Feel Like 1994 All Over Again
By Laura Northrup on April 19, 2012 9:30 AM
61 Comments
Victor knows that shopping at Best Buy isn't a popular choice around here, but he really likes getting 4% back in Reward Zone points to spend on even more stuff at Best Buy. That does sound pretty sweet. In this situation, his actual beef is with HSBC, the bank that runs Best Buy's credit cards. He made some big purchases, then made an electronic payment from his bank account to pay off the balance. Now there's a mysterious hold on the account, and he can't use the card. Turns out that large electronic payments are "held" for eleven days to make sure everything clears. Longer than it would take with a paper check. Unable to make any more purchases with his card, Victor just went and bought his iPad 3 somewhere else. Darn. More »
CFPB Now Taking Complaints About Checking, Savings Accounts
By Chris Morran on March 5, 2012 12:30 PM
22 Comments
Seven months after launching its credit card complaint portal, the Consumer Financial Protection Bureau has started taking complaints from checking and savings account customers — and actually expects banks to respond. More »
How The Different Credit Card Issuers & Networks Handle Chargebacks
By Chris Morran on February 21, 2012 11:24 AM
34 Comments
Whenever someone has a dispute with a merchant over a credit card charge, we always suggest they attempt to issue a chargeback through their credit provider. But not all card issuers and credit card networks handle chargebacks in the exact same way. More »
(mine)
Why Does HSBC Need To Conduct A 15-Minute Interview To Add My Wife To My Savings Account?
By Chris Morran on February 1, 2012 3:33 PM
59 Comments
Back in the wild and crazy mid-2000s, when we were all taking out adjustable-rate mortgages on vacation properties in Nunavut, Consumerist reader Matt decided to take advantage of the attractive interest rates on HSBC's high-yield online savings accounts. More »
(emseearr)
Banks To Offer Foreclosure Reviews To More Than 4 Million People
By Chris Morran on November 1, 2011 11:30 AM
17 Comments
Millions of Americans have lost their homes in the last few years and — as any reader of Consumerist knows — the banks who foreclosed on those properties have also made more than their fair share of errors. Thus, starting today, 14 of the country's largest mortgage servicers are contacting millions of foreclosed-upon former homeowners to offer them the opportunity to have their cases independently reviewed. More »
Got An HSBC Credit Card? It Will Soon Be A Capital One Card
By Chris Morran on August 10, 2011 8:30 AM
39 Comments
Two months after upsetting ING Direct customers by agreeing to buy the online bank for $9 billion, the Capital One vikings/barbarians have announced a deal to purchase HSBC's credit card division for $2.6 billion. More »
Judge Orders HSBC CEO To Explain "Frivolous" Foreclosure Motion
By Chris Morran on July 6, 2011 2:15 PM
55 Comments
When HSBC failed to prove it even owned the Brooklyn home it was attempting to foreclose on, the judge in the case not only dismissed the bank's foreclosure motion but also ordered the CEO of its North American division to give an in-person explanation of why he shouldn't penalize HSBC for what he calls a "waste of judicial resources." More »
9 Of The Most Annoying Bank Fees
By Chris Morran on June 13, 2011 3:30 PM
81 Comments
The banks of America are breaking new ground every day in the science of nickel-and-diming consumers with fees that start from the second you open an account to the moment you angrily close your account... only to move it to another bank with a different set of fees. But since there are so many ways in which financial institutions can bleed your account dry, the folks at CNN Money have come up with their list of the most annoying fees. More »
(Neubie)
Maine Supreme Court Reverses HSBC Foreclosure On "Untrustworthy" Paperwork
By Marc Perton on May 25, 2011 12:45 PM
38 Comments
Maine's Supreme Judicial Court has overturned a foreclosure brought by HSBC against a local homeowner, citing affidavits submitted by the bank as "inherently untrustworthy." In vacating an earlier decision, the court declared that HSBC's records "are not of the quality that would be admissible at trial." More »
Middlemen Blocking Mortgage Mods
By Ben Popken on April 1, 2011 10:00 AM
14 Comments
Homeowners trying to get loan mods often run into resistance by banks who say they're powerless because they need to protect the interests of investors. But ProPublica reports a recent lawsuit uncovered a document where, when HSBC polled investors, a majority of those responding say they favored letting the loans being modified. More »
