Company Profile for HP
| Founded | 1939 (Palo Alto) |
|---|---|
| Industry | Computer hardware, Computer software, IT consulting, IT services |
| Key People | Raymond Lane (Executive Chairman) Meg Whitman (President & CEO) |
| Products | See list of HP products. |
| Subsidiaries | List of subsidiaries |
ADDITIONAL INFORMATION:
Bldg. 6A, Mail Stop 1247
Palo Alto, CA 94304
650-857-1501
Toll free: 1-800-474-6836
General inquiries: 1-800-752-0900
Fax: 650-857-5518
www.hp.com
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HP Recalls 1 Million Fax Machines Because "Fire" Is Not A Paper-Friendly Feature
By Paul Eng on February 2, 2012 2:30 PM
25 Comments
Hewlett-Packard has announced a recall of more than one million HP Fax 1040 and 1050 fax machines in North America because the machines have faulty internal electric components that can fail, causing the machines to overheat and possibly catch fire. More »
Letter Detailing Sexual Harassment Allegations Against Former HP CEO Released
By Chris Morran on December 30, 2011 12:09 PM
31 Comments
Those of you who still remember the summer of 2010 may recall when then-CEO of HP Mark "That's Not What I" Hurd resigned following vague mentions of an inappropriate relationship with a female contractor. Yesterday, a court ordered that a letter, detailing allegations of sexual harassment, sent in July 2010 from the contractor's lawyer to Hurd, could be released to the public. More »
Which Online Retailers Have The Fastest & Slowest Delivery Times?
By Chris Morran on December 16, 2011 1:15 PM
45 Comments
Today is Free Shipping Day, which is pretty self-explanatory, but free shipping doesn't mean good shipping. That's why the folks at STELLAservice wanted to know which of the top 25 online retailers were able to get you your order in a timely manner. More »
Can Owning A Cat Void Your HP Warranty?
By Laura Northrup on December 9, 2011 2:30 PM
136 Comments
Chris sent his HP Elitebook in for repair, only to learn that he had done something to void the warranty, and it wouldn't be repaired. What was his heinous offense against technology? He owns a cat, and there's fur inside the computer, causing HP to declare his computer a "biological hazard" and send it back un-repaired. He sent along photos that HP took of his disassembled computer and used to make the case that his computer wasn't repairable. More »
(ashi)
HP Customer Service Rep Suggests I Find A Man To Help Fix A Monitor
By Mary Beth Quirk on December 2, 2011 1:00 PM
75 Comments
What is a poor, weak woman like Consumerist reader Tara to do on her own when she can't get a computer monitor to work? According to an HP customer service rep, obviously the right thing to do (when his advice has failed) is to get a man to help her. More »
(Gabrieel)
HP Responds To Claims That Hackers Could Cause Your Printer To Go Up In Flames
By Chris Morran on November 30, 2011 5:18 PM
28 Comments
Yesterday, we brought you the story of a team of Columbia University researchers who claim they have discovered a way that hackers could infiltrate any number of networked printers to do anything from steal information to cause your paper to smolder and possibly catch fire. But the folks at HP, which was singled out in the report, have now come out to defend their product and refute the researchers' claims. More »
(Gabrieel)
Researchers: Some Printers Vulnerable To Hack Attack That Could Lead To Fire
By Chris Morran on November 29, 2011 2:30 PM
63 Comments
It's like something out of a movie starring Matthew Broderick. Researchers at Columbia University claim they've discovered a vulnerability that could let hackers remotely access your printer for nefarious hijinks, like making said printer go up in flames. More »
The 4th Replacement Laptop HP Sent Me Doesn't Work, Either
By Laura Northrup on October 27, 2011 11:30 AM
61 Comments
John bought a rather nice HP laptop for his business, and it would be nice if it would work. Ever. Every time they boot up one of the replacement machines HP has sent, it crashes. They're now on laptop #5. More »
(capsun)
Adventures In Ordering A Clearanced HP TouchPad
By Laura Northrup on August 23, 2011 10:00 AM
107 Comments
RIP, HP TouchPad. A long time ago—well, about three months ago—HP claimed that their WebOS-based tablet would be the greatest on the market. Now, our tipline is buzzing with customers clamoring to get their hands on a TouchPad tablet: not because it's a hot tech toy, but because the product's being discontinued, and retailers dumping them for $100 or $150 depending on storage capacity. More »
Fighting For A Working HP Laptop For 8 Months
By Ben Popken on July 25, 2011 2:45 PM
28 Comments
Try as they might, HP just seems to be incapable of getting David's repair right. When repairing his wireless card that was damaged in a previous repair, they broke the motherboard. Fixing the motherboard, they broke the screen connector. And so on. Even the replacement computer they gave him started to fail, and then they failed at fixing that correctly. This ridiculous dance has been going on for 8 months. More »
