Company Profile for Home Depot

Two months ago, Mike and his wife decided to re-do their floors. They're expecting a child in November, so they made sure that they ordered the materials in plenty of time to get everything taken care of before the end of August. Mike even scheduled time off work and had family members come in from out of town to help out.  More »

Rather than make up some line about needing to make sure customers receive everything they paid for, Home Depot is now openly treating its customers like shoplifters.  More »

Starting in January, you'll be able to buy Martha Stewart-branded patio furniture, storage bins, and toilet wine kits at your local Home Depot, thanks to a new multi-zillion dollar business deal the two companies have cooked up. Martha Stewart Living Omnimedia's old deal with Kmart—which a company tells the Atlanta Journal-Constitution earned them upwards of $1 billion annually at its peak—expires that same month.  More »

Giovanni and his wife bought a counter from Home Depot, but caught a nasty surprise when he called to check on the order. Suddenly he was told he had to cover a minimum order and he'd have to pay hundreds more than the agreed upon price. Now kitchenless in New York, he writes:  More »

Sure, there's probably a perfectly innocuous explanation why a woman called the Home Depot in Jacksonville, Illinois and asked how to remove a large quantity of blood from her carpets. But that doesn't stop people's imaginations from running wild, and didn't stop the employee who took the call from alerting the police.  More »

Umbrellas, toy beach chairs, swingsets, and mysteriously collapsing benches. What do they have in common? All of them have been recalled for various reasons in the last month.  More »

Theoretically, if you buy more of something, you should pay less per item, or per unit. That's the entire point of buying things in bulk. Right? Not necessarily. To confuse the logical part of your brain this fine morning, here's a collection of instances where customers pay more when they buy more.  More »

Bryan was proud to pay off his $8500 Home Depot store credit card balance. Then received a bill the next month with $130 in finance charges. Finance charges on a $0 balance? Wait, what? How does that happen?  More »