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This Power Strip Is Ideal For Outdoor Use, Just Maybe Don't Use It Outdoors
Consumerist reader Fred was strolling through his local Home Depot in Connecticut when he checked out this Belkin power strip, which says right on the front of the package that it is "ideal" for outdoor use. Apparently, "ideal" is Belkin-ese for "not advised."
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Home Depot Delivers $2500 Worth Of Appliances, Won't Accept Money For Them
Consumer thought experiment: if Home Depot delivers some appliances to you, but never bills you for them, are they free? If that were true, a California grandmother got one heck of a Cyber Monday deal on more than $2,500 worth of kitchen appliances from Home Depot. That's not what she wanted. She'd rather just pay the hardware mega-chain already, but they won't accept her money. A computer glitch makes it look like she already paid for the appliances, and Home Depot won't accept her money.
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Home Depot Forgot They Promised To Hang Onto My Rug Until I Decided If I'd Exchange It Or Not, Refuses Refund
Marc knew for a fact that he didn't want to keep the rug he and his wife bought from Home Depot, so he was pleased when an employee was helpful enough to suggest they wait on a refund in case a new shipment had any rugs they'd like. He even offered to hang onto the rug, instead of lugging it back and forth. Unfortunately, the employee's memory wasn't so good.
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E-Mail To Home Depot CEO Resolves Month-Old Problem In 12 Hours
Consumerist reader Jim was feeling a little frustrated with Home Depot. He'd ordered some parts online for his chainsaw, only to find that one of the two boxes was completely empty. This was just the beginning of a month of misleading assurances, conflicting instructions and overall dissatisfaction for Jim. That is, until he penned an e-mail to Home Depot's CEO.
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Knife Printed With 'USA Quality Guarantee' Is, Of Course, Made In China
Think quickly: if you saw the "USA Quality Guarantee" seal on a product you found in a store, where would you assume that it had been manufactured? If you guessed "China," you're an awfully cynical person. You are, however, correct.
Reader Stuart, who writes a blog about tools, noticed this little badge of dishonor on a knife for sale at Home Depot. If it's not meant to make customers think that the knife was made in the USA, then are the words just for decoration? More »
Home Depot Staff Makes 8-Hour Trip To Find Me A Snow Blower
Consumerist reader Matt and his wife recently went to Home Depot to try to purchase a snow blower for the coming winter. But that Halloween weekend snow storm apparently caused an early run on the machines and no one could give them a clear answer on exactly when they would be back in stock.
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Home Depot Increases Sales By Moving Office Staff To Sales Floor
Home Depot has finally found a use for your pointy-haired boss — they made him a sales person. The leading home improvement chain has boosted sales by shifting some employees from the back-office to the sales floor. The red staplers will be lonely, but the customers are buying more items per trip.
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Home Depot Salt Pellet Deal Shrivels Under Scrutiny
Whether it's a signage error or a stacking error, this pile of salt pellets is not what it seems at first blush.
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HomeDepot.com Rejects Your Overbilling Complaint
Jeffrey was overbilled for a garbage disposal by Home Depot and had a bad experience with the service technician. Then, we he tried to submit a complaint about it through the Home Depot website, the site rejected his story and said it violated their terms of service agreement.
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Home Depot Tells Me I'll Be Able To Return Unused Generator, Changes Mind After Hurricane
Hardware stores like Home Depot and Lowe's
stand to rake in a nice pile of cash from hurricane-related sales. And according to one Consumerist reader, his local Home Depot intends on keeping as much of that cash as possible by not making good on its pre-storm promises.
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