Posts about General Electric

GE Makes Customer Happy By Actually Responding To, And Resolving, Problem
GE may not have the best public image — and it's certainly no help that it was portrayed on 30 Rock as a lumbering dinosaur left over from a bygone age — but one Consumerist reader says he was pleasantly surprised by how well the company responded to his problem. More »

Own GE Appliances? Get To Work On Your Upper Body Strength
With the approval of your physician, there's no time like the present to start a rigorous exercise program. Doubly so if you own any General Electric appliances. See, Jack owns a stackable General Electric washer and dryer. GE was happy to sell him a 5-year extended service plan, but balked at actually sending a repair person to his house. Once he finally talked them into sending someone to fix his washer, he learned that he and his wife would have to move the dryer from on top of the washer themselves. What's the problem? It only weighs 150 pounds. More »

Will Smart Appliances Save Me Money While Saving The World?
Here at the Consumer Electronics Show in Las Vegas, companies like GE and LG are showing off appliances that should be able to cut into your electric bill. But before you run out and pick one up, there are some things you'll need to know first. More »

Does GE Owe Her For The Icemaker?
Reader Cinnamon has specifically requested Consumerist reader opinions on whether GE should pay her back for the icemaker that broke twice in her refrigerator. More »

GE Recalls 174,000 Dishwashers Because You Don't Need Flames To Clean Plates
It's been a bad week for kitchen appliances. First Frigidaire recalls a ton of cooktops and ranges and now GE has issued a substantial recall on 174,000 of its Profile and Monogram dishwashers after learning of a potential fire hazard. More »

General Electric Responds To Twitter Distress Call, Fixes Shattered Stove
Mike writes that his parents came home one day to discover that the pretty black decorative glass on their oven door had broken into thousands of tiny black decorative glass shards. The stove was out of warranty, but they tried to contact GE anyway. After Mike learned about the situation, he posted to Twitter about it, hoping that GE might have some kind of special social media team scouring the Internet for dissatisfied customers. They did. More »