Company Profile for Ford
Ford Motor Company
| Type | Public company |
|---|---|
| Founded | June 16, 1903 |
| Industry | Automotive |
| Key People | William C. Ford, Jr. (Executive Chairman) Alan R. Mulally (President & CEO) |
| Products | Automobiles Automotive parts |
| Subsidiaries | Automotive Components Holdings Ford Credit Troller Ford Australia Ford do Brasil Ford of Europe Ford of India |
ADDITIONAL INFORMATION:
Customer Relationship Center
PO Box 6248
Dearborn, MI 48126
Toll free: 1-800-392-3673 (8 a.m.-5 p.m. ET)
TTY: 1-800-232-5952
Twitter: @FordCustService
www.ford.com
While you’re here, check out JustAnswer. JustAnswer (see below) is in the business of connecting people like you with lawyers for one-on-one answers, which is great if you have a question that would benefit from professional input.*
If it helps you, it helps us. If you pose a question, are happy with the answer, and choose to pay JustAnswer for it, The Consumerist will receive a small commission, which helps us to run our site. We do not accept any advertising whatsoever, which means we do not receive money for simply offering this service to you. We happen to like what they do, and hope you do too.
*Just know: The Consumerist and JustAnswer are unrelated companies; as much as we want you to have a good experience, we have no control or responsibility for what happens when you leave our site and use JustAnswer.
(missrivs)
Sirius XM: Two Companies With Single Mission To Confuse Customers
By Laura Northrup on April 11, 2012 9:00 AM
62 Comments
When satellite radio providers Sirius and XM merged almost half a decade ago, consumers and regulators feared that the combined company would begin to act like a fearsome monopoly with a stranglehold on the entire satellite radio market. Not quite. They're still acting as separate companies working together to confuse the hell out of their customers. Emily's family are longtime XM subscribers who bought a car with a Sirius receiver, assuming that since it's all the same company, the services are interchangeable. No, not even close. More »
(Blue387)
Giving A Ford Dealership Bad Survey Grades Is Basically Tossing Their Employees Out On The Street
By Laura Northrup on April 4, 2012 9:00 AM
118 Comments
Customer service surveys at car dealerships must be serious, serious business. That's the only conclusion I can draw from Bob's story about being bullied by the Ford dealership where he bought his Fiesta. They called him up to say that if he planned to rate his (unsatisfactory) service experience as anything but satisfactory, he would be hurting the dealership and practically stealing money out of employees' pockets and yanking food out of their kids' mouths. If he didn't say nice things, the service manager insinuated, the dealership might decide not to service his car at all. More »
Safety Regulators Investigating Claims Of Sticky Throttles In Ford Tauruses
By Mary Beth Quirk on March 12, 2012 2:00 PM
28 Comments
The National Highway Traffic Safety Administration is looking into claims that 2005-2006 Ford Tauruses are having acceleration problems, reminding us that the Ford Taurus still exists. Those cars have been around so long, it's more like, dino-taurus! Am I right? More »
(amanjo)
U.S. Car Buyers Seeing Less Difference Between Car Brands
By Chris Morran on January 24, 2012 12:15 PM
55 Comments
Not so long ago, saying the name of any of the top car brands — Toyota, Chevy, Ford, Honda, etc — conjured up very distinct associated images and preconceptions, especially when compared to the smaller and newer brands on the market. But it looks like that line between champs and challengers is blurring as consumers re-think what they prize in an automobile. More »
NHTSA Investigating Electric Vehicle Batteries Following Chevy Volt Fire
By Chris Morran on November 11, 2011 2:15 PM
32 Comments
As mass-produced plug-in electric vehicles continue to roll off assembly lines, the National Highway Traffic Safety Administration is taking a closer look at the batteries that power these cars following an incident in which a Chevy Volt caught fire three weeks after undergoing a NHTSA side-impact crash test. More »
Ford Falters, Chrysler Climbs In Consumer Reports' Annual Reliability Survey
By Chris Morran on October 25, 2011 1:45 PM
49 Comments
Our corporate kin at Consumer Reports have released their Annual Auto Survey. And after years of solid showings by Ford on the reliability study, a trio of new models have weighed the automaker down, while Chrysler manages to inch up the ladder. More »
(KCAL)
Man Finds Parts Of His Stolen 1949 Ford Shoebox On Craigslist
By Ben Popken on October 21, 2011 3:00 PM
48 Comments
Craigslist is a great place to find stuff. Like parts from the 1949 Ford Shoebox that was stolen from your driveway. More »
Vote Here For The Worst Ad In America Awards!
October 7, 2011 7:48 PM
188 Comments
You told us which TV ads annoy you the most, now it's time to select the worst of the worst! More »
(Ninja M.)
25 CEOs Who Made More Than Their Companies Paid In Income Taxes
By Chris Morran on August 31, 2011 2:00 PM
106 Comments
The Institute for Policy Studies has just released its 18th annual review of U.S. executive compensation and found that 25 out of the country's 100 highest-paid chief executives actually earned more in 2010 than their companies paid out in corporate income taxes. More »
Car Dealerships Adding Cafes, Beauty Salons & Other Gimmicks To Give Customers Something Different
By Chris Morran on July 14, 2011 1:15 PM
49 Comments
In an attempt to rid U.S. consumers of the idea that domestic car dealerships are dreary, antiquated places with only a pot of burnt coffee to keep you awake while you wait in uncomfortable chairs, a growing number of car sellers are sprucing up their showrooms to keep potential buyers from running across the street to the cooler looking import lot. More »
