Posts about FedEx

FedEx Punishing Me For Delivering Package Addressed To My Neighbor, Claims It Was Mine
Consumerist reader Kenneth is a pretty good neighbor. After all, he dropped off a misdelivered package FedEx left on his stoop to a house around the corner where it was actually supposed to be going. But that simple act of consideration has resulted in FedEx refusing to deliver what he was supposed to get in the first place. More »

FedEx Quails In The Presence Of A Buzzer, Rendering Next-Day Air A Waste Of Money
Paying a premium price for a special service, say, getting a package the next day, is worth it if you're in the business of needing things quickly. Which is why Chris is regretting that the person delivering an item essential to his work happened to be a FedEx employee who didn't know what to do with a doorbell. More »

Guess What, FedEx Driver? No One At A U.S. Army Base Will Find Your Bomb Jokes Funny
A FedEx driver who apparently was never trained in the "don't ever, ever say the word bomb on the job" is facing a felony terrorism charge, after he allegedly joked that a package was "probably a bomb" at a U.S. Army base. More »

FedEx Gives Someone Else A Very Merry Popeye's Christmas With My Credit Card
FedEx wanted its customers to have a very Merry Christmas — even if they're not the customers who should be receiving a package with a credit card in it. Gabe had to have a new Visa card overnighted to him, and felt confident because the delivery required a signature. Apparently, any old signature will do. More »

FedEx Seems To Think Any Front Door Will Do For Package Delivery
Clayton was waiting at home for a very important package to arrive — his passport via a travel visa service — for which he had paid FedEx for overnight delivery. So when he his package was instead dropped off at a front door nearby, and not his own, he was a bit unnerved. More »

FedEx Apologizes For Monitor-Tossing Delivery Driver
By now, you've all probably seen the video of the FedEx delivery driver caught on camera tossing a box containing a new computer monitor over a customer's fence, rather than just walk the few feet to the front door. The people at the delivery service have realized this is probably not good publicity, so they've come out with a public apology. More »

Couple Takes Advantage Of UPS Laziness, Steals Over 100 Packages From Doorsteps
We've certainly written enough pieces over the years about how some UPS, FedEx and USPS carriers would rather fling your package somewhere in the vicinity of your house rather than knock and wait to see if you're home. Now the police in Somerville, MA, say a couple took advantage of drivers' willingness to leave packages out in the open by swooping in to steal the deliveries right off folks' doorsteps. More »

Perhaps This FedEx Delivery Man Is Preparing For A Monitor-Throwing Contest
A soft touch should be a job requirement for package delivery personnel, because recently it seems like we're seeing way too many lobbed and otherwise mistreated boxes. In this new video, a surveillance camera catches a FedEx delivery guy chucking a computer monitor over a fence. More »

FedEx Thinks This Is An Appropriate Place To Leave A Package
Consumerist reader Tim was a bit annoyed when he got an e-mail saying a delivery from FedEx had been left at his doorstep. But that was nothing compared to what the FedEx driver did to his next door neighbor. More »

Why Is FedEx Afraid Of My Neighborhood?
Are the people who work at Kevin's local FedEx office in the Midwest classist, racist, or just lazy? He doesn't understand why it is that their drivers have a strange inability to find his apartment building, mostly because the local station manager believes that Kevin's neighborhood is unsafe. More »

FedEx Says It's Hiring 20,000 Extra Holiday Workers
In an attempt to not ruin your holiday season with late presents, FedEx is gearing up for the seasonal outpouring of gifts going around the world by adding 20,000 jobs just to deal with the rush. More »

Report Your iPhone Stolen, Get A Visit From The FedEx Thugs
Apple shipped Dianna's iPhone via FedEx to her apartment, but an unknown neighbor signed for it, and the phone never reached Dianna. She filed a police report on the missing phone, which earned her an early-morning visit from three men she calls FedEx's "thugs." More »

How Is FedEx SmartPost So Freaking Slow?
J. likes ordering from Woot, but hates FedEx SmartPost, the company's shipping method of choice. Describing it as "some sort of misbegotten bastard child of FedEx and the US Postal Service," J. calculates that it would actually be faster to travel from Woot HQ in Texas to his home on Brooklyn by bicycle. Which would be helpful if he weren't ordering inanimate objects. More »

This FedEx Notice Wants To Play A Guessing Game With You
While some FedEx drivers plainly tell you that they threw your packages in the garbage, others take a more enigmatic approach to telling you where your parcel is located, or even if it's for you. More »

Marijuana In Drug Case Vanishes From FedEx Truck
Authorities say marijuana that was meant to be used as evidence in a Long Island drug case and was shipped via FedEx disappeared during shipment. Someone apparently opened the box, removed the contents, then resealed the package. More »

FedEx Delivers My Packages To The Garbage Can, Trash Collectors Deliver Packages To Back Of Garbage Truck
Consumerist reader Brooke's FedEx packages have disappeared into the void, but not in the usual it-was-never-delivered-even-though-FedEx-says-it-was way. No, FedEx delivered her boxes — straight into her garbage can. More »

FedEx Package Takes 14 Months To Travel 230 Miles And Back
Where did Emily's Fedex package run off to? It took more than a year to make the trip from New York City to Washington, DC, traveling at a rate of about half a mile per day. How does that happen? We like to imagine a massive fleet of turtles that are tasked with the important job of transporting gifts up and down the eastern seaboard. More »

FedEx Routes Document To Wrong City, Annoys Law Professor
Fedex Office, the entity formerly known as Kinko's, offers a service where you can upload a document, have it printed at a store near you, and pick it up. How wonderful! Unless the system, in its infinite wisdom, sends your document to a store that is a 4-hour drive away. That's what happened to a UCLA law professor, who tried to call FedEx and fix the situation. Maybe this would have worked had the customer service rep been capable of basic communication in English. More »

4 Years In, Fedex Still Doesn't Understand That I've Moved
How long does it take to change a customer's address when they move? One might think that Fedex, a shipping company, would have a pretty good handle on that kind of thing. Not so. Nick moved four years ago, and has been trying to convince Federal Express of this fact ever since. He's not just a package recipient: he's a customer of theirs. More »

Heroic FedEx Guy Brings Own Truck For Snowy Delivery
It's not just pizza delivery guys who can be heroic. Ken lives on a rarely plowed dirt road, and a snowstorm made his house unreachable for most vehicles. That included the FedEx truck with a package meant for him on it. He planned to meet up with a driver elsewhere or pick up the package, but instead the driver employed his personal vehicle to forge through the snow and bring Ken his new monitor. More »

Fedex Carrier: Neither Wind, Nor Rain, Nor Sleet, Nor ...Ah, Screw It
Fedex's choice of a spot to leave Jason's package has its advantages and disadvantages. In the plus column, if anyone steals it, they will leave important forensic evidence in the form of footprints in the snow. In the minus column, it's an incredibly stupid place to leave a package, even if the front sidewalk isn't shoveled.

Beat These Deadlines To Ship Your Gifts On Time
If you're shipping out gifts to friends and family, you may have to start sending out packages this week if you want to get them to their destinations by Christmas. Here are links to domestic shipping deadlines for some of the more popular shipping services: More »

FedEx Office Now Has Free WiFi
While a FedEx Office might not be as comfy or aromatic as a Starbucks, free WiFi access is still free WiFi access. And as of today, around 1,000 of the printing-and-shipping shops (formerly known as FedEx Kinko's) have begun offering what they claim is free and unlimited internet access from the folks at AT&T. More »

I Canceled FedEx Shipment To Scammer, FedEx Still Delivered Package
When Randall found out the guy to whom he sold an expensive digital camera was a con artist who skipped payment, he had already shipped out the product. He hurriedly called FedEx to stop the shipment and was assured he'd get the package back, but wires were crossed and the conman got the camera. More »