*Just know: The Consumerist and JustAnswer are unrelated companies; as much as we want you to have a good experience, we have no control or responsibility for what happens when you leave our site and use JustAnswer.
Invoking eBay Buyer Protection? Don't Use Multiple Accounts
Maybe it wasn't such a great idea for De to purchase a diamond ring over eBay. But the site does have protections for buyers, and is notorious for siding with buyers in the case of a dispute. Just not in his case. Even though he got to deal with one of the rarest of beasts: an actual eBay employee over the phone, asking questions about the item using one eBay account and then using another to make the purchase was too much for eBay to understand.
More »
Another Seller Swears Off eBay Forever
There was a time, around approximately 2001, when eBay was a global marketplace where you could easily and efficiently unload items with any market value that you wanted to get rid of. Now, it's more of a global flea market full of scams and villainy. eBay and its old accomplice, the U.S. Postal Service, worked together to make Keith's old iPhone disappear into the ether.
More »
eBay Says Selling Download Codes Is Copyright Infringement
Stephen buys Blu-rays, but has no use for the free Ultraviolet download codes that come with the discs. So he turns around and sells them on eBay, because, hey, money! Only eBay shut down his last auction, claiming copyright infringement. Copyright infringement? In our brave new world, just because you purchased something and are holding it in your hand, that doesn't mean you can sell it. Apparently.
More »
The floor of the Worst Company In America BattleDome is stained with the blood of the vanquished. But only one company can earn the privilege of placing the WCIA Golden Poo in its trophy case, so the violence must continue.
More »
EBay Dubs Booze "Incidental Contents" If You're Selling Collectible Containers
Hello, officer! Why yes, this is a jug of moonshine, but that's not booze inside. It's "incidental contents." That's what eBay calls liquor if you're trying to sell it, but don't try auctioning off that pack of wine coolers you bought while drunk last week. There's an important disclaimer you've got to include if you're shilling booze — er, incidental contents.
More »
Welcome to Consumerist's 7th Annual Worst Company In America tournament, where the businesses you nominated face off for a title that none of them will publicly admit to wanting — but which all of them try their hardest to earn. So it's time to fill in the brackets and start another office pool. That is, unless you work at one of the 32 companies competing in the tournament.
More »
Should I Accept $10 From eBay Seller To Remove Negative Feedback?
Consumerist reader Ed recently had a rather unpleasant experience with a merchant on eBay, so he did what many of us would do — he posted a negative review detailing his problems. But then the seller reached out to him with a proposition.
More »
How I Lost $470 To A Vindictive, Abusive, Extortionist eBay Buyer
Justin used to sell on eBay until policy changes made it a more favorable marketplace for buyers than for sellers. But he still has his account and a good feedback rating, so he's helping a friend sell off some gold coins worth a few hundred bucks each. They're shipped UPS with signature confirmation and full insurance. The coin itself goes inside a plain envelope, placed inside a sealed cardboard UPS document mailer. This plan worked for 25 shipments, until the buyer from hell wandered into Justin's life.
More »
21 CEOs Who Floated Away On Golden Parachutes Worth More Than $100 Million
Being the CEO of a multibillion-dollar global corporation is tough work. Or at least it had better be, considering the amount of money some of these folks were paid just to quit.
More »