Company Profile for Discover
Discover Financial Services Inc.
| Type | Public |
|---|---|
| Founded | 1985 as a subsidiary of Sears |
| Headquarters | Riverwoods, Illinois, U.S. |
| Industry | Financial services |
| Key People | David Nelms (Chairman and CEO) |
| Products | Payment systems |
ADDITIONAL INFORMATION:
Customer Service
Discover Financial Services
PO Box 30943
Salt Lake City, UT 84130-0943
1-800-347-2683
Payment:
Discover Financial Services
PO Box 6103
Carol Stream, IL 60197-6103
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Woman Tries To Report Credit Card Fraud, Almost Gets Arrested
By Mary Beth Quirk on May 9, 2012 11:00 AM
58 Comments
Imagine how fun it must be to have your credit card stolen and then be accused of being a thief yourself. Oh, you're right, that doesn't sound very fun at all. A woman in Salt Lake City tells the story of a woman who had to go to great lengths, first to prove fraud, and then to defend herself against it. More »
Discover Aware That Strangers' Bank Accounts Are Linked To My Card, Doesn't Know If I Should Worry
By Mary Beth Quirk on April 24, 2012 4:00 PM
13 Comments
It's surprising and unsettling enough to find that strangers' information is suddenly linked to your private credit card account — but what was even weirder for our reader Jessica is that Discover wasn't even sure if she should be worried about her own info going astray. Definitely a case where customer service was shrugging over the phone. More »
Discover Accidentally Steals From Foundation To Pay My Credit Card
By Laura Northrup on April 6, 2012 2:30 PM
37 Comments
Phil (no, not the one who works here) had to make a payment to an art foundation, and learned that he could use his Discover card to do so. Neat! So he put the payment through, and all was well...until he learned that somehow the transaction went through backwards, transferring the money from the foundation's bank account to pay his Discover bill. Oops. This seems like it would be easy enough to reverse, but Discover won't do anything unless the foundation calls them up and nicely asks for their money back. More »
Discover's Purchase Protection Doesn't Extend To Purchases With Cash-Back Rewards
By Laura Northrup on February 1, 2012 9:00 AM
35 Comments
One of the benefits of using a credit card for all of your purchases (and paying it off every moth, naturally) is the extension and sometimes expansion of a product's original warranty. That's what Cindy does, making purchases with her Discover card for protection and cash back. What she learned not long ago is that you can have the warranty extension, or use the balance in your cash back account, but you can't do both. More »
Credit Card Bumper Crop Boasts Low Teaser Rates, New Snags
By Ben Popken on November 4, 2011 3:00 PM
18 Comments
After being such prudes for so long, credit card companies are raising their hemlines and lowering their standards. They're actively deluging customers with credit card offers and using low teaser rates as a crooked finger. However, they're also coming with new hidden baggage you need to watch out for, like cash back rewards that are high, but have to be opted in again every few months. More »
People Are Back To Making Late Payments On Their Credit Cards
By Chris Morran on October 19, 2011 11:30 AM
20 Comments
Two months ago, the number of people making late credit card payments was at its lowest since Justin Bieber was a twinkle in his parents' eyes. Of course, when you reach a low like that, there is often nowhere to go but up. More »
Discover Brings Back Disposable Account Numbers
By Ben Popken on October 17, 2011 5:00 PM
33 Comments
Without explanation as to why, Discover card is telling customers that they're bringing back the disposable account numbers they got rid of at the end of August. More »
Discover Ends Disposable Credit Card Number Program
By Ben Popken on August 31, 2011 10:00 AM
47 Comments
Discover sent around an email last night informing customers that it would be ending the "Secure Online Account Numbers" service. This feature helped you mitigate the potential for online fraud by letting you generate unique credit card numbers you could use per online retailer or even per transaction. A few Consumerist readers were bummed to see it go. More »
FDIC Scrutinizes Discover's "Payment Protection" Plan
By Ben Popken on July 8, 2011 4:00 PM
38 Comments
The FDIC is looking into Discover over concerns that they deceptively marketed their "payment protection plan" for their credit card. Under the plan, if you were experiencing hardship you could put payments on hold for up to two years. Sounds great, but buried in the fine print was that you would end up paying a 10.5% monthly fee for the pleasure of doing so. More »
Flying Wiimote Trashes TV, Discover Makes Loss Less Painful
By Laura Northrup on March 2, 2011 3:30 PM
59 Comments
Stephen broke his new LCD TV the old-fashioned way: his 6-year-old son flung a Wiimote into it. Oh, well, sucks to be him, right? He called around looking for some way out of paying to replace the set, a 46" Sony Bravia that cost more than $900 with tax. Homeowner's insurance? Nope. He didn't buy a warranty from Best Buy when purchasing the TV, and a Geek Squad warranty wouldn't have covered this damage. Time to just go buy a new TV? Not so fast! One of his Facebook friends was savvy enough to tell Stephen to check with his credit card company. More »
