Company Profile for Cox
Cox Communications, Inc.
| Type | Subsidiary |
|---|---|
| Founded | 1962 |
| Headquarters | 1400 Lake Hearn Drive near Atlanta, Georgia 30319 U.S.A. |
| Industry | Telecommunications |
| Key People | Patrick J. Esser, President James C. Kennedy, Chairman Anne Cox Chambers, Director |
| Products | Cable television, Broadband internet, VoIP, Wireless |
ADDITIONAL INFORMATION:
1400 Lake Hearn Dr.
Atlanta, GA 30319
www.cox.com
To find the customer service phone number for your location, visit http://ww2.cox.com/aboutus/contact-us.cox
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Study: Cable Bills Could Reach $200/Month By 2020
By Chris Morran on April 11, 2012 3:15 PM
153 Comments
Right now, the average monthly cable bill — not including any bundled phone or internet services — is around $86. But industry analysts say the non-stop slap fights between cable companies and content providers is only going to send that price soaring in the years to come. More »
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Cox Now Offering Bargain Cable Service For $35
By Chris Morran on January 25, 2012 10:15 AM
67 Comments
In an apparent effort to woo new customers who only want the most basic of cable service and retain some current subscribers who are thinking of cutting the cable cord, Cox Communications has become the latest cable provider to jump on the low-price bandwagon, rolling out its $35/month TV Economy offering. More »
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Verizon Gobbles Up More Wireless Spectrum From Cable Companies
By Chris Morran on December 16, 2011 2:15 PM
17 Comments
Earlier this month, Verizon Wireless made a deal with Comcast, Time Warner Cable and Bright House Networks to buy billions of dollars of those companies' collectively held wireless spectrum. Now it looks like yet another cable provider is looking to get out of the wireless business, as Cox has agreed to sell off its advanced wireless spectrum to VZW for $315 million. More »
Cox Ends Free Web Pages For Internet Service Customers
By Laura Northrup on November 4, 2011 8:00 AM
32 Comments
It's understandable for a company to end a free service for customers when it's little-used. But even if that was the case when Cox Communications decided to stop offering free personal Web hosting for its Internet service customers next month, it might have been helpful for them to give a heads up to their technical support employees. Or maybe that was just the person reader John happened to reach when he called about the transition. More »
Which Internet Provider Is The Best For Streaming Netflix?
By Chris Morran on October 17, 2011 12:30 PM
58 Comments
How well you'll be able to stream season two of Breaking Bad on Netflix may depend largely on which company you're paying to provide internet service to your home. Netflix has just released the results of its own study on network performance and the results may not surprise you. More »
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All I Want To Know Is Where HBO Is On My Stupid TV, Cox
By Laura Northrup on September 21, 2011 8:00 AM
83 Comments
Andy is a Cox Cable customer, and an HBO subscriber. When the channel lineup shifted recently, he couldn't find HBO in high definition. The information wasn't online, and the channel wasn't in a logical place. Figuring that someone at Cox must know the answer, he hopped on customer service chat to ask a helpful customer service representative. The rep had him check to see whether the standard definition HBO channels had magically switched to high definition in the five minutes since he had last checked, then demanded Andy's account number, name, address, account PIN, and the last four digits of his Social Security number. To obtain information that used to be on the company's public website. More »
Cox Giving Service Credits For Irene, Comcast Not Really
By Ben Popken on September 7, 2011 2:00 PM
22 Comments
Cox Communications is giving out credits for users who lost cable service during Hurricane Irene. Here's how to get it: More »
Do Not Threaten Suicide When Your Cable Is Turned Off
By Laura Northrup on June 23, 2011 11:30 AM
59 Comments
This news item, spotted on the Orange County Register's police blotter, is brief but intriguing: a man in Mission Viejo, Calif. was so distraught that his cable had been shut off that he did the only logical thing: threatened to kill himself. The person he spoke to at Cox Cable, in turn, called the police to report a potential suicide at the man's address. More »
Cox Adds Banner Ads To Cable Programming Guide
By Laura Northrup on June 3, 2011 9:30 AM
55 Comments
Andy's Cox Cable DVR/cable box received an upgrade last night. What exciting new features would his television receive? As it turns out, the upgrade included an impressive new feature: a big old advertising block on the bottom of the channel guide screen that wasn't there before. More »
Cox Offers Amazing Cable Deal Over Chat, Calls To Snatch It Away
By Laura Northrup on October 20, 2010 9:30 AM
31 Comments
John's wife used Cox's online customer service chat to negotiate a better deal on their cable service. Usually, this is an effective tactic. Twenty minutes after concluding the chat and signing up, she received a phone call from Cox—canceling the appointment to upgrade service and rescinding the deal. "Technology only goes so far. We are all only human," the representative told her. Which proves, at least, that the Internet representatives aren't robots. So that's something. More »
