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Comcast: Arson Ain't A Good Excuse For Lost Equipment, So Pay Up
It wasn't enough that a woman lost her apartment in a fire set by an arsonist— including most of her belongings, but then Comcast had to make it all worse by demanding she pay up for the two cable boxes and a router she failed to save in the fire.
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Comcast To Remove 250GB Data Cap. Don't Celebrate Just Yet
Following the recent news that Comcast would not count any of its own Xfinity streaming video services against Internet customers' 250GB data cap, the folks at Kabletown have announced they is doing away with that cap — and replacing it with tiered data plans.
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Comcast Assumes Woman Caller Doesn't Like Sports But Has A Husband Who Does
A wonderful blogger happens to be a woman, a woman who called Comcast to get help with non-working Internet service. So, since we live in a society where all women must be heterosexual and have husbands, those women must also not like sports in the way that their husbands do. Right? Or something.
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Flyers Season Ticket Holders Sue Comcast Spectacor For Trying To Upsell Them Expensive Winter Classic Tickets
Sadly, the Philadelphia Flyers' Stanley Cup hopes were dashed into the boards last night by the New Jersey Devils. But season ticket holders still have something to get riled up about, as they try to call team owners Comcast Spectacor for legal high-sticking.
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Should Cable Companies Credit You For Outages You Didn't Complain About?
There's that old question that asks: If a tree falls in a forest and no one is around to hear it, does it make a sound? But in the world of Consumerist, a more appropriate query might be: If the cable goes out for a few hours and customers don't notice, should they get refunds anyway?
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Report: Hulu Thinks Maybe You Shouldn't Cut Your Cable Cord Just Yet
Hulu is one of the many streaming services that have led a growing number of cable and satellite subscribers to cancel their subscriptions and get most of their TV entertainment via the Internet. But a new report claims that Hulu is now looking to appease cable companies by eventually making the service available only to those who are also paying for cable.
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New Book About Comcast Is For Kabletown Employees Only
We've been hearing for a couple weeks from folks inside Comcast that the company had commissioned a book on the creation of the country's largest cable provider (and current owner of a third-tier network called NBC). And while it's currently being shipped out to all Comcast employees, the 424-page tome will not be made available for those of us who might want to actually read it.
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You'll Take The Cable Box Comcast Gives You And You'll Like It
Nancy wants to put a small TV in her kitchen, but there isn't room for a full ginormous cable box. That's okay, though: her cable provider, Comcast, makes a special mini box for tiny televisions in tight spaces. The problem is that if you want one, you have to just cross your fingers and hope that the installer happens to have one in their truck that day. You can't order it, and you can't even show up at a local Kabletown outpost to pick one up: there's no guarantee they'll have one. No, you have to use what your installer shows up with. And you'll have to like it.
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Comcast Tech Manages To Condemn House With His Truck
Usually when we write about a cable company tech doing damage to a property, it involves kicking holes in walls or other shoddy workmanship. But here's the tale of a Comcast tech who managed to have an entire house declare unsafe, all with the help of his company truck.
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I Would Rather Gnaw My Arm Off Than Continue Dealing With Comcast
M. has had it with Comcast. In fact, she's not even a customer of theirs anymore. But the good people of Kabletown owe her a $143 refund after she canceled service in February, and she can't get her money out of their clutches. Even the customer service heroes of the Twitter team promise her that a check is on its way...but it never shows. At this point, it isn't even about the money anymore.
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