Company Profile for Capital One
http://en.wikipedia.org/wiki/Capital_One
ADDITIONAL INFORMATION:
General Correspondence:
PO Box 30285
Salt Lake City, UT 84130-0285
Toll free: 1-800-955-7070
TTY: 1-800-206-7986
E-mail: webinfo@capitalone.com
www.capitalone.com
While you’re here, check out JustAnswer. JustAnswer (see below) is in the business of connecting people like you with lawyers for one-on-one answers, which is great if you have a question that would benefit from professional input.*
If it helps you, it helps us. If you pose a question, are happy with the answer, and choose to pay JustAnswer for it, The Consumerist will receive a small commission, which helps us to run our site. We do not accept any advertising whatsoever, which means we do not receive money for simply offering this service to you. We happen to like what they do, and hope you do too.
*Just know: The Consumerist and JustAnswer are unrelated companies; as much as we want you to have a good experience, we have no control or responsibility for what happens when you leave our site and use JustAnswer.
Capital One: Pick Which Monthly Fee You Want To Be Stuck With Or We'll Pick The Highest One For You
By Chris Morran on April 20, 2012 10:15 AM
34 Comments
What's in your wallet? If you currently have a free checking account at Capital One, you may soon have a bit less in your wallet every month, as the bank rids itself of freebie accounts. More »
Atheist Symbol Rejected By Capital One, But Jesus Is Preapproved
By Chris Morran on March 27, 2012 3:31 PM
231 Comments
Consumerist reader Mike has a Capital One credit card. He'd hoped to get one of the bank's customizable "Image Cards" printed with a big red "A" for atheism. His initial upload was rejected by Capital One, which sent him a long list of possible reasons. And when he called to appeal, things just more bizarre. More »
(yksin)
Ask For Your Deposit Back, Capital One Hangs Up On You
By Laura Northrup on March 16, 2012 8:00 AM
52 Comments
Seeking to build his credit and be all responsible and stuff, Matt got a secured credit card from Capital One. If you're not familiar with the concept, that's a type of credit card where the creditor is... well, you. You deposit, say, $500 with the credit card issuer, and that gives you a spending limit of $500 or a little more. A good repayment history with this card will help build or rebuild your credit when you're not able to get another card. And when you have good enough credit to move on and shut down the card, you get that deposit back. In theory, anyway. More »
Worst Company In America Round One: PayPal Vs. Capital One
March 15, 2012 12:00 PM
52 Comments
At the end of this bout, one of these competitors will have paid the price in blood. And lord help them if they try to dispute that payment with either company's customer service departments. More »
Here It Is, Your Lineup For Worst Company In America 2012!
March 12, 2012 12:00 PM
120 Comments
Welcome to Consumerist's 7th Annual Worst Company In America tournament, where the businesses you nominated face off for a title that none of them will publicly admit to wanting — but which all of them try their hardest to earn. So it's time to fill in the brackets and start another office pool. That is, unless you work at one of the 32 companies competing in the tournament. More »
CFPB Now Taking Complaints About Checking, Savings Accounts
By Chris Morran on March 5, 2012 12:30 PM
22 Comments
Seven months after launching its credit card complaint portal, the Consumer Financial Protection Bureau has started taking complaints from checking and savings account customers — and actually expects banks to respond. More »
Fed Approves Sale Of ING Direct To Capital One
By Chris Morran on February 15, 2012 8:15 AM
35 Comments
In spite of reported concerns that Capital One's proposed purchase of ING Direct would create yet another bank that was too big too fail, the Federal Reserve announced yesterday that it has signed off on the $9 billion deal. More »
People Are Back To Making Late Payments On Their Credit Cards
By Chris Morran on October 19, 2011 11:30 AM
20 Comments
Two months ago, the number of people making late credit card payments was at its lowest since Justin Bieber was a twinkle in his parents' eyes. Of course, when you reach a low like that, there is often nowhere to go but up. More »
Report: Fed Concerned Capital One/ING Direct Merger Could Create Another Too-Big-To-Fail Bank
By Chris Morran on September 12, 2011 8:15 AM
19 Comments
Back in July, Capital One announced a deal to purchase online bank ING Direct USA for around $9 billion. And even though Cap One tried hard to quell ING customers' screams of "nooooooo," the folks at the Federal Reserve are reportedly a bit worried that the deal might create another bank so big that its failure would have a disastrous impact on the economy. More »
Credit Card Thief Changes Your Phone Number To His So Fraudulent Charges Get Okayed
By Ben Popken on September 7, 2011 3:00 PM
45 Comments
Dan has a story of how his credit cards were stolen from his wallet and the scammer was able to get the account information changed so when the Capital One fraud department called to verify the suspicious charges, it was the crook who got the call. That way the fraudster could say, yes, I'm Dan, and I made those purchases in New York, even though I don't live there. More »
