Company Profile for Best Buy
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| Founded | 1966 as Sound of Music 1983 as Best Buy |
|---|---|
| Industry | Retail |
| Key People | Richard M. Schulze () G. Mike Mikan () |
| Products | Consumer electronics |
| Subsidiaries | Future Shop Geek Squad Magnolia Pacific Sales Speakeasy |
ADDITIONAL INFORMATION:
Terry Westerman
Senior Representative
612-292-0074
Corporate Customer Care
PO Box 9312
Minneapolis, MN 55440
612-291-1000
Toll free: 1-888-237-8289
www.bestbuy.com
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Best Buy Chairman To Step Down After Investigation Finds Former CEO Had Relationship With Employee
By Mary Beth Quirk on May 14, 2012 11:00 AM
23 Comments
Richard Shulze, the founder of Best Buy is leaving his role as company chairman, after an independent investigation found he had failed to report allegations of personal misconduct by former CEO Brian Dunn to the board's audit committee. More »
Has Your Best Buy Account Been Hacked?
By Laura Northrup on May 14, 2012 9:00 AM
23 Comments
Have phantom orders been placed using your Best Buy website account that you had nothing to do with? Since the wee hours of this morning, we've heard from two separate readers who write that their accounts and credit cards were used to order downloadable content that was delivered to another person's email address. And if posts on the Best Buy user forums are any indication, they're far from alone. More »
Dozens Or Hundreds Of Apple Devices Burgled From Chicago Best Buy
By Laura Northrup on May 9, 2012 10:30 AM
45 Comments
How many Apple gadgets did thieves remove from a Chicago Best Buy this past weekend? Police gave the media a modest estimate of only $42,000 worth of iPads, MacBooks, and GPS devices. However, an unnamed source whispered to CBS Chicago that the figure could be closer to $200,000, with the haul including a few hundred iPads. More »
At Least I Tried To Buy A Vacuum From Best Buy
By Laura Northrup on May 7, 2012 12:30 PM
55 Comments
Gregg ordered a new Dyson vacuum this past weekend, and used a Best Buy gift card toward the purchase. When he arrived at the store, his order wasn't ready, even though the exact item he had ordered wasn't on the sales floor. They couldn't rush the online order process, couldn't give him back the $30 from the gift card for his in-store purchase, and couldn't do much of anything useful. So he waited for a refund and bought the same item from Lowe's. The notification e-mail never did come through. More »
Straight Man Says Best Buy Employee Outed Him On Facebook During Phone Servicing
By Mary Beth Quirk on May 2, 2012 10:00 AM
166 Comments
We are well aware that many of our readers have had a tough time dealing with Best Buy employees. But we're pretty sure that being outed on Facebook during the process of a phone servicing session pretty much takes the "You're Terrible With Customers" cake. More »
Best Buy Will Never Tempt Me With 'Delivery' Siren Song Again
By Laura Northrup on April 23, 2012 12:30 PM
26 Comments
Brian could have brought his new washer right home from Best Buy after purchasing it, but let the salesman talk him into delivery. Old appliances don't just haul themselves away, you know. Only after he took a day off work, Best Buy didn't even manage to get his appliance on the truck for delivery. This hasn't reached Sears proportions yet, but Brian is annoyed. More »
Best Buy Celebrates Earth Day By Imagining A World Made Of Plastic & Wires
By Mary Beth Quirk on April 23, 2012 11:00 AM
34 Comments
Oh, Best Buy. If only we could give you a gift card so you could buy a clue. Yesterday was Earth Day, when we globe-dwellers were supposed to stop, think and honor our planet. Maybe you started composting, or promised to stop keeping lights on in empty rooms. Over at Best Buy, they celebrated by imagining a world that does away with pesky natural substances, and is instead overwhelmingly comprised of electronics. More »
Best Buy To Close 42 Stores, Hold Crappy Clearance Sales
By Laura Northrup on April 15, 2012 11:36 AM
103 Comments
Customers stopping by some Best Buy stores around the United States on Saturday got a surprise: the stores had abruptly closed down for the day. When the electronics mega-chain announced a few weeks ago that they planned to close about fifty of their biggest boxes, they meant it. Forty-two Best Buy stores in twenty states (and one in Puerto Rico) will close by May 12. Or whenever they run out of stock: whichever happens first. More »
Report: Best Buy CEO Probed Over Relationship With Female Employee
By Chris Morran on April 12, 2012 7:26 PM
76 Comments
The plot continues to thicken in the story surrounding this week's sudden departure of Best Buy CEO Brian "I Like My Burgers Well" Dunn. As some had suspected when he stepped down on Tuesday under the cloud of a "personal conduct" probe, new reports claim that the 28-year Best Buy vet was being investigated for possibly misusing company assets while involved in a relationship with a female employee of the electronics retail chain. More »
Best Buy CEO Resigned Under 'Personal Conduct' Cloud
By Chris Morran on April 10, 2012 5:28 PM
95 Comments
Earlier today, the retail world woke up to the news that Best Buy CEO Brian "My Job Here is" Dunn had resigned from his position as the head of the electronics retailer. But new statements released by the company shed a bit of light on just why Dunn ended his 28-year career at Best Buy so suddenly. More »
