quiznos
—>Dear Quiznos, KFC, Arby's, and any other food chain that wants to offer freebies without first securing full buy-in from your franchisees: please stop it. Either the coupons are honored or they're not; there is no try. More »
—>Emily in Chicago (Oprah Central) wondered why none of the restaurants she visited were participating in the KFC grilled chicken promotion. Readers across the country have reported franchises not cooperating, long waits, and chicken outages. She got an unofficial answer from someone in management. More »
—>Readers who had problems with the Quiznos million free sub campaign and wrote in to the email address the sandwichery supplied to Consumerist report they're receiving $5 gift card in the mail along with a letter of apology from the marketing director. One reader reports that on the back of the card it says that a $1 service charge gets applied to it each month you don't use it. To see what some franchisees are saying are the *real* reasons for the problems, check out the comments section on this post at UnhappyFranchisee. Quiznos' letter is posted inside. More »
—>Seriously, what's up with them? Their new ad features an oven that begs a Quiznos employee to "put it in me, Scott," as the camera pans over what it calls a Toasty Torpedo. There's also a subliminal flash of a periscope jutting up from the flames at one point, as our eagle-eyed reader Bbender pointed out. More »
—>According to tipster Rich Piotrowski, a former Quiznos franchise owner who won a counter-suit against the company, the big reason why some Quiznos were being jerks about taking the free sandwich coupon is that at first corporate was making the franchises pay for all the sandwiches. (Quiznos mandates franchises buy all their ingredients from HQ, often at above-market rates...). Then it looks like they decided to reimburse up to 400 coupons, then bumped that up to 700 to meet the demand, and now they're going to reimburse all coupons. Don't give away free stuff in these times unless you're ready for an onslaught of interest, at the outset. Corporate seems to have realized this and contacted us to say that if you have any problems redeeming coupons you can email millionsubs@quiznos.com. Tipster's comment, and an internal Quiznos memo, inside... More »
—>Looks like some Quiznos aren't too happy about the free sandwich campaign. Readers report interactions ranging from coupons being denied, to local franchises making up new limitations on it (like only certain sandwiches are eligible, or requiring drink and chip purchase), to being treated like thieving jerks. The coupon says the offer is only good at "participating stores," but doesn't say anything that in lieu of free sandwich the coupon will be exchanged for rude attitudes. Inside, the conflict between corporate, the franchises, and the customer caught in-between. Oh, and yes, they do check IDs. More »
—>Quiznos is giving out free sub coupons. All you have to do is give your first name, last name, zip, birthday, and email address for their marketing database and tell them what your favorite sub is. Once the email arrives in your box, it will be equipped with some kind of send-to-a-friend function so they can also exchange their personal information for sandwiches. Order up one for JackB Nimble at mrmixelpixle9292@gmail.com please. More »
—>This is the view when you order a toasted whatever from the Quiznos in Warren, New Jersey: a cleaning rag and a bug zapping racket. Mmmm...toasty! More »
—>Reader Nora placed an order via the internet with Quiznos and paid with a credit card. But when Nora's husband arrived at the store, he was told that their store didn't accept online orders. They had already paid online but Quiznos didn't seem to care. Her letter, inside... More »
Of course, it's a bit odd that a coyote would seek refuge in a Quiznos sandwich, but that's what Adrian did, strolling east on Adams in the post-lunch crowd. He walked in the front door that had been propped open because of the warm weather. He settled into the beverage cooler after unsuccessfully trying to vault the counter. More »
—>We've been harshing on the Quiznos manual in our possession, but there's actually some good stuff in there about customer service. More »
We have to wonder whether it's a cruel joke or if anyone at Quiznos actually read McDonald's: Behind The Arches, a book they include in their Quiznos University Training Kit. More »
